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Trophy Nissan - Service Center

Mesquite, TX

4.5
790 Reviews

790 Reviews of Trophy Nissan - Service Center

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February 28, 2025

The advisor Antez was a good advisor the problem I had when picking up my vehicle and getting ready to pay my bill one of the lady named was Alicia Rivera was rude and butted in while the other lady Chris More

by CKIMMIE1019
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antez Coleman, Alicia and Christy and the manager that said she car only put me in the loaner car for one day but if my car isn’t ready by tomorrow what do I do without a car if mines is ready please 🙏🏾 help me
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February 28, 2025

The service center is always easy to schedule an appointment and the wait time is good. The advisor communicated with me during the visit of updates. More

by PITTSBURG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conley
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your positive feedback! We are glad to hear that scheduling an appointment was easy and that our advisor kept you updated during your visit. We strive to provide excellent service and appreciate your support.

February 28, 2025

I was very impressed at the communication and how thorough the service team was during this experience. Pansy Freeman and her team were completely awesome. It's amazing that customer service like thi More

by TAWNYEAHARRINGT0N44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Panzy Freeman, Mike (Services)
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your kind words about our service team. We are thrilled to hear that you were impressed with the communication and thoroughness of Pansy Freeman and her team. We appreciate your recognition of their efforts.

February 28, 2025

Fast and prompt service was provided. Friendly and knowledgeable service provider gave great service. I enjoyed each visit. More

by JKNGKNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torres
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are thrilled to hear that you experienced fast and prompt service, and that our friendly and knowledgeable service team made your visits enjoyable. We look forward to serving you again in the future.

February 28, 2025

They took excellent care of me as usual and I appreciate that. In a timely manner More

by DKIKI292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pansy
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Mar 03, 2025 -

Trophy Nissan responded

Thank you for your kind words! We are glad to hear that we took excellent care of you as usual and that you appreciated our timely service.

February 27, 2025

I have been a customer for 17 years and am very pleased with the level of professionalism and outstanding service provided by Trophy Nissan. More

by BRIANGEAN33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaez Coleman
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Feb 28, 2025 -

Trophy Nissan responded

Thanks for the fantastic review! We truly appreciate your loyalty over the years and are thrilled to hear that our team has consistently met your expectations. Your satisfaction means everything to us!

February 27, 2025

Danny is great. We have used Trophy for 8 years now and have purchased 29 vehicles More

by J.LONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 28, 2025 -

Trophy Nissan responded

Thanks for the kind words! We're thrilled to hear about your long-standing relationship with Trophy and Danny. Your loyalty and trust mean the world to us. Here’s to many more successful vehicle purchases in the future!

February 27, 2025

Wonderful service! Guillermo is the absolute best. I can’t rave enough about him. 1000 out 1000 More

by SHAWNAABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
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Feb 28, 2025 -

Trophy Nissan responded

Thanks! We're thrilled to hear you had such a great experience with Guillermo. He truly goes above and beyond for our customers. Your support means a lot to us!

February 27, 2025

Michael Conley takes great care of us. Always finds coupons and works to reduce costs. More

by praymom5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Conely
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Feb 28, 2025 -

Trophy Nissan responded

Thank you! We're thrilled to hear that Michael is providing such excellent service and helping you save. Your satisfaction is our priority, and we appreciate your support!

February 27, 2025

The supervisors and Service leaders are great. The sales staff are also very accommodating. I would recommend this dealership to anyone I know looking for a vehicle. And Mr.NOAH in sales More

by mrsteele32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOAH in Sales, ANTEZ in Service dept
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Feb 28, 2025 -

Trophy Nissan responded

Thanks for the great feedback! We're thrilled to hear about your positive experience with our supervisors and sales staff. We'll definitely pass along your compliments to Noah and Antez. Your recommendation means a lot to us!

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