Back

Trophy Nissan - Service Center

Mesquite, TX

4.5
807 Reviews

807 Reviews of Trophy Nissan - Service Center

Sort by
January 27, 2025

Dropped car off for preset appt for oil change. When I returned I was advised the pil change wasn't completed because of a bad oil pan. It is disappointing since I just paid $2800 for a new stock r More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Was assigned to general advisor, no-one specific
Jan 29, 2025 -

Trophy Nissan responded

Thank you for taking the time to review your experience. We apologize for any issues or inconveniences you are experiencing. Please allow us the opportunity to assist you in resolving your concerns. Please contact our Service Director, Kevin Shutter, at 972-682-1613 or via email at kshutter@trophynissan.com. Thank you, and we look forward to hearing from you.

January 26, 2025

Great customer service! I will be going back to Trophy Nissan for my services. Thank you! More

by CHARLESHAWKINS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Jan 27, 2025 -

Trophy Nissan responded

Thank you for the great review! We're thrilled to hear that you had a positive experience with our customer service. We look forward to seeing you again at Trophy Nissan for your future services!

January 26, 2025

A great and friendly service department Cesar is Great! Fast Customer service The work done on my Armada was done faster than I expected More

by DavidL1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're thrilled to hear that Cesar and our service department provided you with friendly and fast service. It’s great to know that the work on your Armada was completed quickly and to your satisfaction. We appreciate your feedback and look forward to assisting you again!

January 26, 2025

Outstanding service! !! Best car buying experienced I've ever had. If it's not Trophy, it ain't right! More

by THarr44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesica Gonzales, Jarvis Goodson, Drake Larry, Celeste Sepeda, Erika Torres, Jennifer Carroll, Pansey Freeman, Charles Traylor
Jan 27, 2025 -

Trophy Nissan responded

Thank you for the fantastic review! We're thrilled to hear that your car buying experience with us was the best you've ever had. We truly appreciate your kind words and your trust in Trophy Nissan. Looking forward to assisting you again in the future!

January 26, 2025

Always worked with me. Good people . Patient intelligent, knows their business. Good deals, always bought a used car More

by DONNA.HARLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Causey
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your great feedback! We're so glad to hear that our team has always worked with you and provided you with excellent service. It's great to know that you appreciate our patience, knowledge, and the deals we offer. We truly value your loyalty and look forward to working with you again!

January 26, 2025

It was my first time to purchase a car in my name and this dealership was very professional and informative every step of the way. They did everything in their power to make the experience the best possi More

by ASHLEYJAYKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salesman- Jose / Finance- Cesar
Jan 27, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We're so glad to hear that your first car purchase went smoothly and that our team was professional and informative throughout the process. We're grateful for your trust and recommendation, and we're happy we could make your experience a great one!

January 26, 2025

Antez and Trophy Nissan service team are amazing. Antez updates you every step of the way and goes the extra mile for you! Top notch ! More

by caduncan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're so glad to hear that Antez and the Trophy Nissan service team provided you with exceptional service. It's great to know that Antez kept you updated and went the extra mile to make sure you had a top-notch experience. We truly appreciate your feedback!

January 26, 2025

I always have a great experience with Trophy Nissan, whether that's servicing my car or purchasing a new vehicle. More

by JESSELLA.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRUIST BANK
Jan 27, 2025 -

Trophy Nissan responded

Thank you for the wonderful review! We're so glad to hear that you've had consistently great experiences with both our service and sales teams. We truly appreciate your loyalty and look forward to continuing to assist you with all your vehicle needs!

January 25, 2025

Very professional staff, knowledgeable and takes care of the customers needs. Antez is the best. More

by Bridget H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our professional staff, and we're especially happy that Antez took great care of you. We'll be sure to pass along your compliment. We look forward to serving you again in the future!

January 25, 2025

This was my third visit so far so good Advisor explained work that was done More

by soulbrina56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your continued trust in us! We're glad to hear that your experience has been positive and that your advisor took the time to explain the work done. We look forward to assisting you again on your next visit!

...
25
...