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Trophy Nissan - Service Center

Mesquite, TX

4.5
569 Reviews

569 Reviews of Trophy Nissan - Service Center

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January 25, 2025

This was my third visit so far so good Advisor explained work that was done More

by soulbrina56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
Report | Print
January 25, 2025

Es muy bueno gracias por todo el servicio muy amables con todos los servicios yo los puedo recomendar asen un exelente trabajo la amabilidad especial de Marvin el es una persona muy importante para ayudarnos More

by alarconmyspace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin is the best
Report | Print
January 25, 2025

Very professional staff, knowledgeable and takes care of the customers needs. Antez is the best. More

by Bridget H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our professional staff, and we're especially happy that Antez took great care of you. We'll be sure to pass along your compliment. We look forward to serving you again in the future!

January 24, 2025

Takes multiple visits to diagnose problems with your car. Charges too much for labor and parts. More

by jenniebacon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
January 24, 2025

The Service is always great. Thank you so much.😊 I bough a car different dealership The.service department was not like trophies. I traded my Cadillac in and bought a car from T More

by DMGORDAN61@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny is one of a kind.☺️
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Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had great service with us. We truly believe that the service department plays a key role in providing a positive experience, and we’re thrilled that you noticed the difference. We appreciate your loyalty and look forward to continuing to provide top-notch service for you in the future.

January 24, 2025

I bought my car in 2018, the dealership has still treated me as if I first purchased my car! Every time I get ready for a service maintenance, MARVIN GURERO greets with a smile on his face and makes sure th More

by SWEETIE0182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind review! We’re so glad to hear that Marvin Guerrero has consistently provided excellent service and that you feel valued every time you visit. It’s our goal to treat every customer with the same level of care, whether it's your first visit or years down the line. We truly appreciate your continued trust in us and look forward to serving you for many years to come!

January 24, 2025

Great service, my advisor answered all my questions. I was kept well informed of my service need. I was contacted when ready for pick up, More

by MARY.RAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antz
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your great review! We're so glad to hear that your advisor answered all your questions and kept you well-informed throughout your service. Communication is key, and we’re happy that we were able to keep you updated every step of the way. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

I really like the communication Antez had about the vehicle and keeping me updated on the vehicle service needs. The car was worked on in a timely manner. The service is professional. Thank you. More

by MARISELAALVARENGA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that Antez kept you well-informed and provided timely, professional service. Communication is key, and we're thrilled that we were able to meet your expectations. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

My advisor was very kind and helpful to me he had knowledge on questions that I asked and I was thankful for that More

by CKIMMIE1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman I may not be spelling his name correctly
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you for sharing your experience! We’re so glad to hear that your advisor was kind, helpful, and knowledgeable in addressing your questions. It’s great to know that you felt well taken care of. We truly appreciate your feedback and look forward to assisting you again in the future!

January 24, 2025

They've always been attentive and considerate and responsive. And the lady at the cashier keeps me laughing and looking forward to waiting! More

by CREATIVE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Albiter
Report | Print
Jan 27, 2025 -

Trophy Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had great experiences with our team. It's wonderful to know that our staff, including the cashier, has made your visits enjoyable and fun. We truly appreciate your feedback and look forward to continuing to provide you with excellent service!

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