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Trophy Nissan - Service Center

Mesquite, TX

4.5
806 Reviews

806 Reviews of Trophy Nissan - Service Center

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February 06, 2025

Straight up excellent! Service was great and they are honest folks. They won’t overcharge you. Very fair pricing! More

by noemail_7461379
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tez?
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience and felt confident in our honesty and fair pricing. We truly appreciate your feedback and look forward to serving you again in the future!

February 06, 2025

Danny is wonderful. He has great customer service and a wealth of knowledge and years of experience More

by JAXSONJG56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Danny provided you with excellent customer service, along with his knowledge and experience. We truly appreciate your feedback and are glad to have him as part of our team! We look forward to assisting you again in the future.

February 06, 2025

Antez did a great job of getting me in and out quickly without a appointment. Called with a problem that was a last minute emergency. Thank you for ALWAYS giving me a great service experience. More

by DWAYNE.STEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that Antez was able to assist you quickly with your emergency, and we truly appreciate your continued trust in our service. We’re happy to always provide you with a great experience and look forward to assisting you again in the future!

February 06, 2025

Great service everytime I go there great experience and customer service they are very nice More

by 1208kailee@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pansy freeman
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're so glad to hear that you consistently have a great experience with our team and enjoy the customer service. We appreciate your continued trust and look forward to serving you again in the future!

February 06, 2025

Everything was done to my satisfaction. The only thing I don't like is the 15 word minimum requirement for this review. More

by Charles Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your feedback! We’re thrilled to hear that everything was done to your satisfaction. We truly appreciate your business and look forward to assisting you again in the future!

February 06, 2025

Trophy Nissan has great Customer service. Their concern are to take care of the custermer.They explain and answer any questions you need to know.Their very professional.And I would refer them More

by Blue
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Guillermo and Mr.MarvinGuerrero
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Feb 07, 2025 -

Trophy Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our customer service and that Guillermo and Marvin provided professional and attentive service. We truly appreciate your recommendation and look forward to assisting you again in the future!

February 06, 2025

Excellent customer service, thanks Marvin for your professionalism,. Excellent customer service, thanks Marvin for your professionalism, I recommend them More

by ABELINO_PERAZAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Report | Print
Feb 07, 2025 -

Trophy Nissan responded

Thank you for your kind review! We're thrilled to hear that Marvin provided you with excellent customer service and professionalism. We truly appreciate your recommendation and look forward to serving you again in the future!

February 05, 2025

Mr Danny thanks for all ur help no more problems thank u for doing super job!! More

by TEREV2626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Danny and all mechanics thank you!!
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Feb 06, 2025 -

Trophy Nissan responded

Thank you for your kind words! We're so glad to hear that everything is going well now and that Danny was able to assist you. We’ll be sure to pass along your appreciation to him! If you need anything else in the future, don't hesitate to reach out. We're always here to help!

February 05, 2025

Excellent Experience! From start to finish, they were on top of everything, making the entire process smooth and stress-free. Everyone was professional, attentive, and mad More

by rositavargas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Report | Print
Feb 06, 2025 -

Trophy Nissan responded

Thank you for sharing your excellent experience! We're thrilled to hear that from start to finish, everything went smoothly and stress-free for you. Our team strives to provide professional, attentive service, and it's great to know that we succeeded in making sure you were comfortable with your purchase. We truly value your business and appreciate your kind words. We look forward to serving you again in the future!

February 05, 2025

My service advisor, Michael was punctual and helpful. He answered any questions I had and even provided me a free car wash voucher upon completion of service. When I got home I noticed a rattle coming fr More

by CARSILEIGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 06, 2025 -

Trophy Nissan responded

Thank you for your feedback! We're glad to hear that Michael was punctual and helpful in addressing your questions. We sincerely apologize for the oversight regarding the skid plate. Quality checks are incredibly important, and your safety is our top priority. We'll make sure to address this with our team to prevent similar situations in the future. We appreciate you bringing it to our attention, and we're grateful for your understanding. If you need further assistance, don't hesitate to reach out.

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