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Trophy Nissan - Service Center

Mesquite, TX

4.5
799 Reviews

799 Reviews of Trophy Nissan - Service Center

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February 12, 2025

Called and spoke with James and he told me to bring my suv right away and when I got there they greeted me and got right to fixing the problem. More

by KOREIAUTRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 13, 2025 -

Trophy Nissan responded

We're thrilled to hear James was able to get you in so quickly and that our team jumped right on the issue with your SUV! We love hearing stories like this. Thank you!

February 12, 2025

Very efficient and courteous explanation on your service needs also listen to your concerns with a positive feedback 👍 More

by JOSEPH.DRASNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Feb 13, 2025 -

Trophy Nissan responded

Efficiency and courtesy are our jam, so we're super happy to hear we hit the mark! Positive feedback like yours makes our day! 🤩

February 12, 2025

Antaeus my service tech is over the top. Very Courteous with a capital C.. Team Work!! More

by dannie.burrell62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus Coleman
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Feb 13, 2025 -

Trophy Nissan responded

"Courteous" with a capital C, you say? We're blushing! We're also thrilled Antaeus provided you with such excellent service. We love hearing about team members who go above and beyond, and it's fantastic to know he made such a positive impression.

February 12, 2025

Great job! !! It Took a little longer than I would have liked, but was satisfied!! More

by GABE4575B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Feb 13, 2025 -

Trophy Nissan responded

We're thrilled to hear you were ultimately satisfied with your experience! We're always working to improve, and feedback like yours helps us get better. Thanks for sharing your feedback!

February 12, 2025

Antez Coleman takes the best care of me and my family. Wouldn’t go anywhere else!! More

by RONNIEMCADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie,McAda
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Feb 13, 2025 -

Trophy Nissan responded

Thanks for the shout-out to Antaeus! We're so happy he's been providing such excellent care for your family. We couldn't agree more – he's a valuable member of our team!

February 11, 2025

The service is always excellent. My Service Advisor always goes the extra mile to help! More

by edwardsmith460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Antaes Coleman
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Feb 12, 2025 -

Trophy Nissan responded

Thank you for the wonderful feedback! We're delighted you're consistently happy with our service, and it's fantastic to know your service advisor is such a great help.

February 11, 2025

They assisted me fast and explained everything perfectly. They helped me get my car fixed More

by emelyvelazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
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Feb 12, 2025 -

Trophy Nissan responded

Thanks for sharing your experience, Emely! We're thrilled to hear you received quick assistance and clear explanations. Your satisfaction is our priority, and we're glad we could help with your car repair. Looking forward to serving you again!

February 11, 2025

What a great job at customer service and making sure that you wait no more longer than the expected given time. More

by BROCT90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cardenas
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Feb 12, 2025 -

Trophy Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our customer service. Timely support is a priority for us, and your feedback motivates our team to keep up the great work!

February 11, 2025

The young man, Jose was very professional and sweet. He took very good care of me. More

by DFREEZE007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 12, 2025 -

Trophy Nissan responded

Thanks for the fantastic feedbacK! We're thrilled to hear about your positive experience with Jose. Our team strives to provide excellent service, and it's great to know that he made a lasting impression. We look forward to seeing you again soon!

February 11, 2025

Fine, great, quick, courteous and talented to boot. Just have to keep yourself busy for a couple hours. More

by CORALREEFS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Chamorro
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Feb 12, 2025 -

Trophy Nissan responded

Thanks! We’re thrilled to hear you had a great experience with our team. We appreciate your patience and look forward to serving you again soon. Enjoy your next visit!

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