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Trophy Nissan - Service Center

Mesquite, TX

4.5
799 Reviews

799 Reviews of Trophy Nissan - Service Center

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February 14, 2025

I like going to this dealership because all of the employees there care about the customer. Great place to go get service and also buy a new car. More

by JPARRA123458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the wonderful review! We’re so happy to hear that you’ve had positive experiences with our team and that you feel well taken care of. We truly appreciate your loyalty and are glad to know we’ve earned your trust both for service and car purchases. We look forward to seeing you again soon!

February 14, 2025

Amazing Service Dept. Paisley and Antez are amazing! I have been a loyal customer for over 10 years and will continue to do so. More

by DEBBER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the amazing review and for your continued loyalty over the years! We're thrilled to hear that Paisley and Antez provided you with excellent service. It's always our goal to deliver the best experience possible, and we're so glad we've earned your trust. We look forward to serving you for many more years to come!

February 14, 2025

I have trust in Danny. I know that he will check and get my car taken care of every time I go in there. More

by DARLENETATEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 18, 2025 -

Trophy Nissan responded

Thank you, Darlene! We're thrilled to hear you have such confidence in Danny and our team. Your trust means everything to us, and we’re committed to providing top-notch care for your car every time you visit. Looking forward to seeing you again soon!

February 14, 2025

Very friendly. I live an hour away, so I leave the house early in case I get into traffic. I arrived 45 minutes early. They didn't make me wait and took my car righ More

by ADSTONENURSEHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
Feb 18, 2025 -

Trophy Nissan responded

Thank you! We’re thrilled to hear about your positive experience. Our team strives to provide prompt service, and it’s great to know we met your expectations, even with your early arrival. Safe travels, and we look forward to seeing you again!

February 14, 2025

I was in and out under the time I was told, excellent job! Antez Rocks!! More

by BI11PERSINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez
Feb 18, 2025 -

Trophy Nissan responded

Thanks, Bill! We're thrilled to hear you had a great experience and that Antez delivered excellent service. Your feedback means a lot to us, and we look forward to seeing you again soon!

February 13, 2025

I witness a Manager last name Quintanilla screaming at two elderly couple to take their money and get out of there and go take it somewhere else he didn’t want them there, the couple bought a certified ve More

by ARIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name
Feb 18, 2025 -

Trophy Nissan responded

We are deeply sorry to hear about your experience and the concerns you've raised. The behavior described is absolutely not reflective of the high standards of service we aim to provide. We take all customer feedback seriously. If you would like to further discuss your experience please contact General Manager, Jennifer Carroll, at 682-777-4196. Thank you for sharing your feedback.

February 13, 2025

Great customer service. Easy appointment setup. Service completed in a timely manner. Comfortable and accommodating seating area. More

by NOLA70122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 17, 2025 -

Trophy Nissan responded

Thank you for your great feedback! We're glad to hear that you had a positive experience with our customer service, appointment setup, and timely service. It's also great to know that you found our seating area comfortable and accommodating. We appreciate your support and look forward to serving you again!

February 13, 2025

I’ve been coming to Danny at Trophy Nissan and he’s always taken care of my company car. He’s very professional. More

by Rojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny S.
Feb 18, 2025 -

Trophy Nissan responded

Thank you for the wonderful review! We’re so glad to hear that Danny has consistently taken great care of your company car and provided you with professional service. He’ll be thrilled to hear your kind words. We appreciate your loyalty and look forward to continuing to serve you and your vehicle!

February 13, 2025

Outstanding,amazing,excellent,supportive,first,proper,acc urate, superior, superb,unthinkable ,realistic, design, descriptive, a o k More

by LOCKHARTEZEKIEL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANTEZ COLEMAN
Feb 18, 2025 -

Trophy Nissan responded

Wow, thank you for such an incredible review! We’re beyond thrilled to hear that you had an outstanding experience with us. Your kind words mean the world to our team, and we’re so happy to have exceeded your expectations in so many ways. We look forward to continuing to provide you with excellent service!

February 13, 2025

Great Service as always! Danny is just the best Service Advisor - make sure you never lose him! More

by curlygirlchic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 17, 2025 -

Trophy Nissan responded

Thank you for the fantastic review! We’re thrilled to hear that you continue to have great experiences with us and that Danny is taking excellent care of you. We’ll be sure to pass along your kind words to him! We truly appreciate your loyalty and look forward to serving you again soon!

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