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Trophy Nissan - Service Center

Mesquite, TX

4.5
799 Reviews

799 Reviews of Trophy Nissan - Service Center

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February 16, 2025

Great. Got it in and out did everything I needed. Staff is great would highly recommend More

by tucker9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antaeus
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Feb 19, 2025 -

Trophy Nissan responded

Thanks, Tucker! We're thrilled to hear you had a great experience with our staff and that we met your needs. Your recommendation means a lot to us!

February 16, 2025

Danny was very helpful and provided us a car while ours was in for warranty repair. More

by Jonekuza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Slatinsky
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Feb 19, 2025 -

Trophy Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Danny was able to assist you during your car's warranty repair. Providing excellent service is our priority, and it’s great to know we hit the mark for you!

February 16, 2025

Michael, my rep. , was Amazing! I will be back. The service was great at Trophy Nissan. That is why I continue to come back. Thanks, Elaine Ledbetter More

by EMLEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael...
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Feb 19, 2025 -

Trophy Nissan responded

Thanks for the fantastic review, Elaine! We're thrilled to hear that Michael provided you with amazing service. It’s always our goal to keep you coming back for more great experiences at Trophy Nissan. Looking forward to seeing you again soon!

February 16, 2025

Love all the service members at this location very knowledgeable and nice. I also appreciate the fact that they go out the way to make sure you understand what was done to your car More

by BRIONNASNOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Feb 19, 2025 -

Trophy Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made a positive impact on your experience. Providing knowledgeable and friendly service is our priority, and we’re glad you felt well-informed about your car. Looking forward to seeing you again!

February 16, 2025

Antez is an excellent service advisor. He is always accommodating any time I need to bring my vehicle in for service. Antez always listens and assists me the best possible way for the need More

by tvmans08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antez Coleman
Report | Print
Feb 19, 2025 -

Trophy Nissan responded

Thank you! We’re thrilled to hear about your positive experience with Antez. Our team strives to provide exceptional service, and it’s great to know that we’ve met your expectations. We appreciate your loyalty and look forward to continuing to serve you and your vehicle!

February 16, 2025

Great customer service, I have the best customer service representative Antus Coleman. Always greets me with a great welcome and adresses all my concerns More

by MICHAELLEWISLLFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antus Coleman
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Feb 19, 2025 -

Trophy Nissan responded

Thanks, Michael! We're thrilled to hear about your positive experience with Antus. Our team always strives to provide excellent service, and it's great to know that Antus is making a difference for you. We appreciate your support!

February 16, 2025

We were treated very well by Devlin and Lionel. They did everything possible to make us comfortable and help us find what we were looking for. 5stars all the way. More

by donmorgan1969
Recommend Dealer
Yes
Employees Worked With
Lionel and Devlin
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Feb 19, 2025 -

Trophy Nissan responded

Thanks for your fantastic review, Don! We're thrilled to hear that Devlin and Lionel made your experience enjoyable. Our team always strives to provide excellent service, and it's great to know you felt well taken care of. We appreciate your support!

February 16, 2025

Very good cervice and polite employees, make trophy nissan a nice place to take care of my carr More

by MARICELA.GARCIA1166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Guerrero
Report | Print
Feb 19, 2025 -

Trophy Nissan responded

Maricela, thank you for your wonderful review! We're thrilled to hear you had a positive experience with our team at Trophy Nissan. Providing excellent service is our priority, and we appreciate your kind words. Looking forward to seeing you again soon!

February 16, 2025

Really a great people and great service they finish the job on time . They not trying sale you anything. More

by AF5771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin guerrero
Report | Print
Feb 19, 2025 -

Trophy Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Delivering quality service and respecting our customers' needs is our top priority. We appreciate your support and hope to serve you again soon!

February 16, 2025

Went in for an oil change and tire rotation. Took them 3 hours, I don't think it should have took that long. More

by Mathew.ray1995
Recommend Dealer
No
Report | Print
Feb 19, 2025 -

Trophy Nissan responded

We understand how valuable your time is, and we apologize for the extended wait during your service visit. This is not the experience we want for our customers, and we’d like the opportunity to address your concerns. Please reach out to Service Director, Kevin Shutter, at 855-971-9379 so we can discuss this further and work toward a resolution.

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