Trophy Nissan - Service Center
Mesquite, TX
568 Reviews of Trophy Nissan - Service Center
Sold me a car that has major defectives and did not drive it for a month without grounding it. Not pleased with the experience I encountered. it for a month without grounding it. Not pleased with the experience I encountered. More
Dropped car off for preset appt for oil change. When I returned I was advised the pil change wasn't completed because of a bad oil pan. It is disappointing since I just paid $2800 for a new stock r When I returned I was advised the pil change wasn't completed because of a bad oil pan. It is disappointing since I just paid $2800 for a new stock radio and thousands upon thousands with many vehicles here. I took the car to Nissan of lewisville the very next day. They said that there would be no issue changing the oil and likely since it was late at night that staff at trophy nissan just made an excuse so wouldn't have to stay late. They did mentions oil pan had some normal wear and tear, however that wouldn't be reason not to change the oil. I told them the thousands that was spent on the radio screen and they said if 2800 for radio they would of gave me a free oil pan had I paid then to the radio. Disgruntled to say the least! More
Outstanding service! !! Best car buying experienced I've ever had. If it's not Trophy, it ain't right! !! Best car buying experienced I've ever had. If it's not Trophy, it ain't right! More
It was my first time to purchase a car in my name and this dealership was very professional and informative every step of the way. They did everything in their power to make the experience the best possi this dealership was very professional and informative every step of the way. They did everything in their power to make the experience the best possible. So grateful! Highly recommend this dealership! More