Trophy Nissan - Service Center

Everyone was extremely courteous and did everything they could to please us as a customer. could to please us as a customer. More

Great experience with Sales Executive. Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, Great vehicle. One power window ceased working as well as the rear camera. I have had to take the vehicle in three times. The next to last time, I was told I would be contacted when the part arrived. One month later I called and was told - it just arrived. Took the vehicle back in and that was repaired. Was told I would now need to bring it in again for the camera (which we knew was not working when I brought it in last.) Again, I was told that I would receive a call when the part arrived. Over a month and a half later, I have still received no call. I will schedule with another dealer service department at this point. Great dealership to buy from. I have received very poor service. More

The dealership with water for everything was great and smooth no problem no nothing everything was just great you have a great team working for you also keep up the good one smooth no problem no nothing everything was just great you have a great team working for you also keep up the good one More

Really like Trophy Nissan for my servicing needs on my Altima. It's as easy as making an appointment, dropping car off and they take care of the rest. I feel like they are thoroughly doing their job, from Altima. It's as easy as making an appointment, dropping car off and they take care of the rest. I feel like they are thoroughly doing their job, from my go-to Service Advisor Marvin Guerrero always keeping me informed, through the entire process to the finished product. I know my car is in good hands. I like the list of possible upcoming service needs also. Thanks Trophy More

Javuan Banks is a very hard worker, makes very entertaining videos and is an overall great person. entertaining videos and is an overall great person. More

Fraud, fraud, fraud. Stay away from Trophy Nissan. I had a VERY bad experience with Trophy Nissan. I dropped my SUV off with rear corner small damage including rear Stay away from Trophy Nissan. I had a VERY bad experience with Trophy Nissan. I dropped my SUV off with rear corner small damage including rear light damage. (Picture attached) First, they quoted 6k and the insurance approved. They noticed the insurance is good insurance so they revised the quote to 12k after a few days. I questioned them and tried to move the SUV out to some other place. But the Trophy Nissan guy (Mr. Dustin) wanted to see me and he kept asking me a lot of questions. He said that I need to pay nearly 500 dollars and need to tow the SUV. It was not true, he was telling me a lie. My SUV was perfectly alright and there was no need to tow it at all. Finally, I agreed to go with them. But I did a big mistake and I shouldn't have agreed. I was thinking later on that I should’ve paid and taken it away from them. They took 52 days to complete my SUV. It was a horrible horrible service. Finally, they invoiced 16k. Wow, from $6000 to $12000 then $16000. For a small corner damage???? Since I am an aviation mechanical company employee and technician, I can easily say that my SUV had a small damage and I can say that it would be less than 5k to repair it. I got the SUV back with very dirty conditions inside & outside and I questioned them and showed them. He said he can take it back and clean it. I told him I don't have time because I have to go to work. Be careful with Trophy Nissan. They are a big fraud and they are not straight forward guys. Don't go there at all, believe me. My suggestion is to go with a Bodyshop that you or your friends already know. If I can put zero stars, I would put that. Thanks EJ More

Wonderful Staff Members They Will Help You To Get The Vehicle You Want Great Staff Vehicle You Want Great Staff More

Horrible service every time I come. Unfortunately, I can't change since I bought the services here. It shouldn't take 3 hours for an oil change and tire rotation and get yelled at whe Unfortunately, I can't change since I bought the services here. It shouldn't take 3 hours for an oil change and tire rotation and get yelled at when I ask about my car. I wish I never bought my car with them. More

Good service, they communicated to me the best options I had available, Ms freeman was really helpful I really appreciate her service. had available, Ms freeman was really helpful I really appreciate her service. More

Awesome service provider very professional and walked me through the process every step of the way. through the process every step of the way. More