Trophy Nissan

This dealerships advertising policy is not only misleading it is intentionally dishonest. We found a used vehicle advertised a one price and when we finally thought we were ready to drive the 500 m misleading it is intentionally dishonest. We found a used vehicle advertised a one price and when we finally thought we were ready to drive the 500 miles to purchase the vehicle, we were informed that they were going to add $2000 to the price for "reconditioning." The car had less than 2000 miles on it and, per the salesman, had not been wrecked. What kind of reconditioning does a practically new car need? I have filed a complaint with the BBB and Nissan but want ANYONE who is considering a purchase from this dealer to beware...they will lie to you and will wait until they think you're sucked in to tell you the real story. THEN they will lie to the BBB...my claim is still open even though I've already purchased an Altima that is equipped just a little better than the one they were advertising at almost the same price. More

Deceptive pricing on internet. "Reconditioning Fees" that add $2000 to price. Documentary Fee of $150. Dragging out the sales process and forcing you to listen to 2 warranty speeches from 2 different that add $2000 to price. Documentary Fee of $150. Dragging out the sales process and forcing you to listen to 2 warranty speeches from 2 different employees. I told them I was not interested in a warranty and 45 minutes later, they finally accepted that. The reconditioning fees are "conveniently" added to the sales price of the vehicle on the contract. After talking to other dealerships (none of which charge "reconditioning fees"), I realized that trophy Nissan deceptively advertises prices that are 10% lower than the price offered when you get to the dealership. This was the worst buying experience of my adult life. This event occurred on May 1, 2010. More

Found a used car on cars.com that met our critera. The price was very clearly advertised on the web site. Drove to the dealership (which was filthy -- greasy fingerprints on all the glass, papers strewn price was very clearly advertised on the web site. Drove to the dealership (which was filthy -- greasy fingerprints on all the glass, papers strewn about on the floor, sales people smoking right outside the door we walked through for our test-drive, etc.) and were very interested in the car. The sales rep took the paperwork to his manager or someone and returned with $2000 of things added to the price (NOT TT&L -- this was "destination charges" "radiator flushing" etc.) This would have been a cash purchase, but I was furious at the dishonest nature of the transaction, and I wouldn't even buy a piece of bubblegum from the place, much less a car for my son. More

Internet price given for used altima was 20,995. We went on Memorial weekend, hoping for a bit of a sale. We were offered a price of 26,995 +TTL for this same car. I asked about the difference and was tol on Memorial weekend, hoping for a bit of a sale. We were offered a price of 26,995 +TTL for this same car. I asked about the difference and was told I must have missed the disclaimer on the add. Conditioning has to be done. Being there were only 11K miles on the car, I am curious what conditioning was needed, to take 6K! They budged the price down to 23,995, but never met the internet price they published on their own website. Needless to say, we left without a car. If you work with anyone here, work with Jose. He was the only nice person we came in contact with. More

I just want to say that I got a great deal on a very hard to find 370Z Nissmo the other day. Every other dealer I had visited sorta make me angry, but Ken at Trophy Nissan really knew his stuff and best of to find 370Z Nissmo the other day. Every other dealer I had visited sorta make me angry, but Ken at Trophy Nissan really knew his stuff and best of all, he listened to me and found the exact car that I wanted! So all I can say is that I'm very happy. This is my third purchase here and I will for sure purchase again! Like, in two weeks when my daughter graduates from High School! Shhhhh don't tell her!! More

I really appreciate this dealership for taking the time to really help me and wife and listening to what we wanted. We are happy campers, and no complaints. Everyone over there has so much energy and frien to really help me and wife and listening to what we wanted. We are happy campers, and no complaints. Everyone over there has so much energy and friendly to the fullest. We’re loving our new 2010 Nissan Quest. alot of times its so difficult for any salesman to listen to what one wants here, we asked for it and we got it. We couldnt be happier. More

I went around shopping everywhere for a work truck and finally found one here in my price range. I called and talked to Chris over the phone then came in and also talked to Fred both of these guys did eve finally found one here in my price range. I called and talked to Chris over the phone then came in and also talked to Fred both of these guys did everything in their power to make sure I was happy. I wasnt picky about color but I am definitely happy they got me Gray on black 2009 Sierra Texas edition. I love to go fishing and now I can use it for that as well instead of the little for ranger I've been using. Anyway, Fred from start to finish waited on me was patient and really helped me understand everything on my contract. The finance manager was pretty cool too I felt like they really honestly cared that I had a budget and not try to shove me into something I couldnt afford. Overall one of the best buying experiences. Excellent work ethic at Trophy Nissan More

Brought my car in for 60,000 service. I wanted a full checkup to make sure that my Titan would continue to perform well. I also wanted the tires in the front put on the back and vice versa. I was worri checkup to make sure that my Titan would continue to perform well. I also wanted the tires in the front put on the back and vice versa. I was worried about the brakes as they were making a little noise. So after about 40 minutes the car was ready. The bill was reasonable for everything they did and I met with my service advisor who when over everything. Didn't need brakes as they just needed cleaning. Really happy about the service. More

Good Job Trophy Nissan! I needed a car for my graduating daughter to take to college. Went to Trophy Nissan and got a great deal on a Nissan Versa. I thought we would have to get a used car, but the price daughter to take to college. Went to Trophy Nissan and got a great deal on a Nissan Versa. I thought we would have to get a used car, but the price they gave us was really great and the financing worked out to get our payments down to where we could manage that just fine, along with new newly added on college expenses. Our salesman, David, was very helpful and there were no surprises on fees or pricing. He helped us along to get a new car that we could all be happy with! The Versa is a great car for our family and Trophy Nissan was great too! More

My wife and I just bought a Nissan Altima at Trophy Nissan. We were treated very kindly and they gave us a great deal. I’ve had my Titan serviced here for a few years, and the Trophy Nissan service d Nissan. We were treated very kindly and they gave us a great deal. I’ve had my Titan serviced here for a few years, and the Trophy Nissan service department is what won me over when we moved here. This place is huge and has an amazing selection of Nissans. Again, we had a great experience! More