Trophy Nissan

Actually, since my purchase of the Maxima I have NEVER had a bad or negative experience with Trophy Nissan..... Last time I showed up on a very busy day without an appointment. Danny was very friendly & had a bad or negative experience with Trophy Nissan..... Last time I showed up on a very busy day without an appointment. Danny was very friendly & showed me the utmost of customer care... Trophy! Trophy! Trophy! Best regards, Cheerful Charlie More

The staff at Trophy are helpful and friendly. I never have to wait when I first take my car there for service. There is always someone there to greet me. The service is quick and thorough. They always have to wait when I first take my car there for service. There is always someone there to greet me. The service is quick and thorough. They always give me a lot of information about my car and the type of service I need when I take it in and what needs to be done the next time I bring it back. More

Trophy Nissan in Mesquite, TX has been my dealer for many years. I have leased and purchased two Nissan Xterra's from them. The sales experience was great both times. I have used Trophy Nissan's service d years. I have leased and purchased two Nissan Xterra's from them. The sales experience was great both times. I have used Trophy Nissan's service department for both vehicles and continue to use them for scheduled maintenance and other needs. Danny Slatinsky is my service advisor. He is a great service advisor and I trust him. I would recommend Danny and Trophy Nissan to my friends and family. More

I purchased my vehicle from Bankston Nissan in Irving July 2008 and had been getting my car serviced with them. Within the past year I came to realize that they were not telling me when things needed to July 2008 and had been getting my car serviced with them. Within the past year I came to realize that they were not telling me when things needed to be done to my car, review service performed or when there were recalls. I was putting off going to Trophy Nissan (even though it was closer to my home) because I did not have a good experience with the salesman when I was looking for cars the summer of 2008 and thought that service department would be the same. Since I was very unhappy with Bankston's service, I decided to try Trophy and very glad that I did. I get a detailed report of service done (hard copy and email), friendly employees and best of all I was in/out of there very quickly! I was usually at Bankston for minimally 1 hour and usually longer even though I had an appointment each time. Thank you. More

Bryan was wonderful to work with. He was very friendly and made sure I was comfortable during my wait. If I ever need service again I would definitely ask for him. He went the extra mile by asking if I ne and made sure I was comfortable during my wait. If I ever need service again I would definitely ask for him. He went the extra mile by asking if I needed a ride to work. This was very surprising and welcomed at the same time. Many thanks to Bryan and Trophy Nissan. More

My experience with Trophy Nissan (5+ years) has been pretty consistent. During the warranty period I always took my Quest(which has been an excellent car)to the dealer. The work they did then and have d pretty consistent. During the warranty period I always took my Quest(which has been an excellent car)to the dealer. The work they did then and have done since has almost always been well done. The only exception was when someone broke the driver's door window (and the power mechanism)during the night and I took the car to Trophy to be repaired. When I got the car back, the inside of the door was full of glass and the arm rest was loose. When I took it back, they put everything right with no charge. Since the end of the warranty period, I only take the car to Trophy Nissan when it needs a service that the dealer is much better qualified to perform. My experience has been that, if left with a free rein, the service department will pile on non-essential services and fees that can pad the bill by a good 40-50%. Even legitimate work is overpriced. Parts and mechanisms are replaced instead of repaired. Much of what is done appears calculated to extract the maximum payment possible from the client. In this, Trophy may not be much different than most dealers. Money, not service appears to be the bottom line in much of what goes on in this country these days. I only know that, in Brazil (where I lived for 24 years, until 5 years ago) I could get a transmission rebuilt in a comparable Brazilian car in a day and a half for $400-600, whereas here it would cost me around $3000. Trophy Nissan -- quality service, greedy price. More

Jeff has seen me many times because he is honest and trustworthy. In an industry that raises peoples concerns about dishonesty, he has proven many times he could be trusted to service my car. If he wa trustworthy. In an industry that raises peoples concerns about dishonesty, he has proven many times he could be trusted to service my car. If he wasn't, you would not see me again. I believe it would be in all's best interest if there were more people like Jeff in Service. More

I have always had good experiences with Trophy Nissan from buying vehicles to having service work performed. My service advisor Pansy Freeman always provides excellent service and goes above & beyond wh from buying vehicles to having service work performed. My service advisor Pansy Freeman always provides excellent service and goes above & beyond what I would expect in virtually every situation. I would recommend (and have recommended) Trophy Nissan to people wanting to buy a car or get a vehicle serviced. I was really pleased. More

my experience at this dealership has been nothing but pleasant so far. The customer service is excellent. They value your time and I really appreciate that. All questions are answered patiently on every pleasant so far. The customer service is excellent. They value your time and I really appreciate that. All questions are answered patiently on every visit and I will recommend this dealership to anyone! More

Bryan was a great salesman! He had the perfect balance of "pressure", without being aggressive. I ended up at his dealership because they had the specific car I wanted to view, which was over 50 miles from m "pressure", without being aggressive. I ended up at his dealership because they had the specific car I wanted to view, which was over 50 miles from my home. I've since traveled out of my way to use only that dealership's service department with excellent results. More