Trophy Nissan

Steve Jin understood where I was financially. He broke his back trying to get me a payment I can handle each month. He showed me the features of the car and found a car that would fulfill my needs. They a his back trying to get me a payment I can handle each month. He showed me the features of the car and found a car that would fulfill my needs. They are very friendly people and you can tell they are not all about getting the commission. They want to make sure you leave them with a smile on your face. I was satisfied. I have seen other dealerships and they are more concerned with the money aspect only. They took the time to get to know their customers. Everytime I have went up there, they greet me at the door and make me feel welcomed. More

I went in two weeks ago and even though I didn't get my car because I need a cosigner I still had a great experience with my sales man. He was very friendly and givng me hints on how to improve my credit s car because I need a cosigner I still had a great experience with my sales man. He was very friendly and givng me hints on how to improve my credit score. He called yesterday to let me know my future car is waiting for me :) made my day so now I'm motivated to get my co signer. Thanks Joseph Chavez for giving me that call. More

I give trophy nissan the ok rating because they damaged the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there i the rims on my truck, and I did not notice it until I got home, and you know what they were going to say. They would have said it was already there if I caught it before leaving the dealer, or if I had called right when I've got home and noticed it, they would have said, why didn't you say it before leaving the dealer. It was going to be a lose situation for me anyhow. But the proof is that when they did the walk around inspection of my vehicle, Marcos did not point to damaged rims because they weren't, otherwise, he would have said something. Other than that incident, the dealer is ok Marcos is a great guy, a real rarity in that place where all of the other agents try to avoid you, he'll ask you if you've been helped and what he can do for you. That speaks great of this employee. But as it has happened in the past, good employees don't last long. You can speculate the reason, and I'll leave that to you to imagine. More

Mr. Melgar was very friendly and professional and knew all about the car I was interested in purchasing (Nissan Murano). He was very patient and answered all of my questions. He worked with me to get a all about the car I was interested in purchasing (Nissan Murano). He was very patient and answered all of my questions. He worked with me to get a good price for the car. He gave me his card and told me to call him with any of my problems or concerns that may arise. I am very pleased with my purchase and looking forward to a long relationship with Trophy Nissan. More

The dealership is clean and easily accessible. The The dealership is clean and easily accessible. The employees are friendly, courteous and very knowledgeable of the cars on the lot. The employees The dealership is clean and easily accessible. The employees are friendly, courteous and very knowledgeable of the cars on the lot. The employees seem to go out of their way to work out a deal that is affordable to the customer. I have never been disappointed at Trophy Nissan. More

They put together a deal and it worked for me. Mr. Sheppard was more than helpful in my decision. I didn't feel like I was taken avantage of, he also gave me time to make my chose, he was not pushy.I Sheppard was more than helpful in my decision. I didn't feel like I was taken avantage of, he also gave me time to make my chose, he was not pushy.I was given complete pricing information and financially options, everything were completed in a timely maner. He was very knowledgable and helpful and courteous. M.R. Shepard More

The reason I rated this is because the two gentlemen didn't give me the harassment that other car lot dealer do . They meet every need and concern that we had.They meet us with a warm and friend smile. didn't give me the harassment that other car lot dealer do . They meet every need and concern that we had.They meet us with a warm and friend smile. They made sure that we left hppy and I like that alot. So we have ask some of our friend to Trophy Nissan to buy their car or truck. We need more people like Mr. Sheppard AND Delvin Wright working there. May God bless them and Trophy Nissan . More

Mr. Sheppard was extremly nice & went above & beyond to make sure that I was completely satisfied w/ my purchase & w/ Trophy Nissan in general. When I orriginally came into Trophy Nissan I alread beyond to make sure that I was completely satisfied w/ my purchase & w/ Trophy Nissan in general. When I orriginally came into Trophy Nissan I already had a bad perception of them due to what I had experienced in the past. Mr. Sheppard guaranteed me that he would "take care" of me, and he did just that. More

After seeing a car we liked advertised on a third party website, we decided to stop in to Trophy Nissan. The third party website listed the car much lower than the dealership was selling it for, and becau website, we decided to stop in to Trophy Nissan. The third party website listed the car much lower than the dealership was selling it for, and because of the difference in price we had to walk away from the deal. The next day we got a call from Carlos (who we had worked with the evening prior) to say that they were going to get us in the car for the exact amount that we could afford. This was much less than the listed price, they had to give us an awesome deal for our trade, and they had to find an extremely competitive finance rate. Where most dealers would have just let us walk away rather than losing money or breaking even on a car, Mark and Carlos worked extremely hard to earn our business. Our Nissan Murano is a dream car. Mark was very generous with the time he spent with us, and he showed us the two cars on the lot that matched our exact specifications. He told us everything we needed to know about the car's features, and answered all of our questions with ease! Delvin made it extremely easy to finance, and he explained all of the paperwork thoroughly. We are beyond satisfied with our car and the service we received at Trophy Nissan. More

I was very impressed with the professional service i got from the sales person as soon as i walked in. I will definitely recommend my friends to this dealership. i told him there were scratches on my car he from the sales person as soon as i walked in. I will definitely recommend my friends to this dealership. i told him there were scratches on my car he came pick my car up and took it to get the scratches off and brought it back in a timely fashion. He followed up the next day to make sure everything was fine with the car. "Excellent customer service!" More