Trophy Nissan
Mesquite, TX
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Mr. Melgar was very friendly, helpful and willing to work with us. He made it very easy to process all the required paperwork, employment and income verification. Overall your staff has been wonderful. Ev with us. He made it very easy to process all the required paperwork, employment and income verification. Overall your staff has been wonderful. Even when I take my car in for service, I am extremely stafisfied. Thank you very much. More
I would recommend that if you are having any problems are concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service d concerns with your vehicle that you visit or call the service department at Trophy Nissan, everyone that I have come in contact with in the service department are super nice. If they say they will return your call, they do just that. So I recommend anyone to go there. More
When I went to Trophy Nissan, I was interested in getting prices only. I knew their cars were good, but I have set my eyes on a different car maker. However the young sales person paid attention to me and c prices only. I knew their cars were good, but I have set my eyes on a different car maker. However the young sales person paid attention to me and constantly asked if I was getting the information that I wanted to have. We drove a Nissan Sentra, my wife came to see and like it too. They (when their Finance department was involved) gave me the same deal that I would get from my bank. To make it short: I am driving a car that has all the bells and more than I wanted. Hand free phone calls is great, right? More
The maintenance prices are TOO HIGH and the maintenance intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the intervals too frequent, making the general cost of maintenance almost unaffordable. If this is NISSAN's policy, they need to change it. If it is the dealership's policy, they need to get real and become competitive. I had good experience with the purchase of the car, but I have a problem with routine maintenance, especially when they try to sell me services that I don't think I need. The service writers are obviously following company policy. Altough I like my ALTIMA very much, I am seriously thinking that my next car will not be NISSAN. More
I have been in to Trophy Nissan twice now for an oil change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at lea change and the level of service has amazed me. On both occasions I made an appointment and they were waiting for me. In the past it would take at least 2-3 hours at my local Honda dealership but Trophy has been head and shoulders above the competition in the sales department and service area. More
Everyone at Trophy Nissan has always been very nice and upfront with us. We've not only dealt with Trophy Nissan on the sales part but also maintenance of our vehicles and including collision. They did a upfront with us. We've not only dealt with Trophy Nissan on the sales part but also maintenance of our vehicles and including collision. They did a good job on repairing my Quest when I was involved in a minor accident and returned it to me fast. Everyone was great and did a good job. More
everyone is always friendly and i don't feel pushed to add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting add additional services. waiting for the quick oil change is always done under the time allotted even with a car wash that is included. the waiting area is nice with the tv and snacks available. More
The service handled by Bryan was good. The time I had to wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car beca wait was a bit lenthy considering. My visit was on a snow day & there wasn't hardly anyone waiting. I was upset w/ the tech tht worked on my car because he caused damage 2 my to the driver seat & when I brought it to Bryan's attention he said tht he didn't believe the tech was responsible, mind u I bought the car the day before I brought it in and I can assure u there wasn't any damage to the seat prior to my visit. I decided insted of making an issue I went 2 autozone and purchased seatcovers. More
I had a great experience with Trophy Nissan. I was met at the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good the door with immediate service. My car was serviced pronto right the first time and totally car was cleaned spic and span and return to me in good time. Thanks for great service. I will return. More
Good job after having a bit of a tough first go around. Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about Good job after having a bit of a tough first go around. I appreciated the care and attention to me and to my truck. It does say something about the dealership when they inspect the whole vehicle for the benefit for the customer. I will stay with Trophy as long as Pansy is there as someone I can trust. More