Trophy Nissan
Mesquite, TX
Filter Reviews by Keyword
By Type
Showing 2,024 reviews
My husband needed it car fixed first then we decided to bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they bring my car as well. When I called to ask if we can have both of our cars fixed at the same time they said they could do it. When we got there, they did my oil change and did not do my husband car until 9am. The 9am was his original time and they told me if would not be a problem to pull his car in with mine. We were not happy that they lied to us. We had to end of leaving his car and come back later that day to come get it. I would had been happy if they would of told me the truth the first time instead of just telling us to both come in at the same time. More
I followed up on an online ad for a vehicle six months ago. Since then I have been barraged by unwanted emails and solicitations even though I have already purchased another vehicle from another dealersh ago. Since then I have been barraged by unwanted emails and solicitations even though I have already purchased another vehicle from another dealership. I am currently responding to one of the FOUR emails I received asking me to please complete this survery. Buyer Beware. More
i last went in because my brake light was out and they figured out the problem in no time.i was greeted as soon as i walked in. the people are always very helpful and friendly whenever i go to trophy niss figured out the problem in no time.i was greeted as soon as i walked in. the people are always very helpful and friendly whenever i go to trophy nissan. the atmosphere is great and the service is excellent. More
I have had a long standing relationship with Trophy Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my w Nessian. i bought cars in 2002 and 2003. youall have serviced them both from the beginning. you have always done a great job working with me and my wife. you have always been on time and our cars have always been in wonderful shape. we appreciate all of your hard work. More
I wanted a used SUV,but finacially could not afford it. Nissan helped me get into a brand new Sentre at payments that I can afford.I recommend Nissan to anyone becuse they are not just trying to sell Vehic Nissan helped me get into a brand new Sentre at payments that I can afford.I recommend Nissan to anyone becuse they are not just trying to sell Vehicles but are concerned about the customer's benefit as well. More
I have had some bad experiences there and regret it every time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they time I go back. the service is terrible. I have to return many times for the same issue and the prices are extreme. i had my car checked and they gave me the worng diagnostic on my vehicle. I will not return More
We were lied to about finance options, the cashed our down payment check multiple times on accident, and nobody took responsibility. The financing people handled everything very poorly, and lied to us on down payment check multiple times on accident, and nobody took responsibility. The financing people handled everything very poorly, and lied to us on tape about our financing options just to get the most money out of us. More
Unfortunately, I have bad credit.........but that didn't stop y'all from getting the deal closed!! I love my 2008 Altima Coupe and have been pleased with the whole experience - from sales to service depart stop y'all from getting the deal closed!! I love my 2008 Altima Coupe and have been pleased with the whole experience - from sales to service department!! I would definately recommend you to everyone I know that is in the market for a new or used car!! thank you!! More
I came in with exactly what I wanted & wanted to pay, I felt good with what we finally agreed on. Then when came time to pay they had added my trade into that offer they had given me, which was not the a I felt good with what we finally agreed on. Then when came time to pay they had added my trade into that offer they had given me, which was not the agreement,I tried to get it fixed/ changed but got nowhere, manager told me since I signed the paper, and took the car for home for 24 hours to see how I liked it...that there is nothing he can do. I just paid and left. I will NEVER buy there again. I paid all cash for this car, and sat there for 7 hours, and they dont have the decency to at least disclose to me that they added my trade into the offer they gave me until its "too late". More
Came in for service on my Nissan Altima and the service team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was team at Trophy was very responsive and attentive to my needs. I waited for my vehicle in their comfortable waiting room and the vehicle service was completed promptly and sooner than their estimate. Price was reasonable so with all things considered I would recommend Trophy Service to others. More