Trophy Nissan
Mesquite, TX
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the service is always very good, but the prices are a the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on the service is always very good, but the prices are a little high. of course, all dealerships are like that, but if prefer to have my car worked on by someone that is knowledgeable with nissans. i also like the fact that they provide transportation to and from my house while my car is getting serviced. More
I frequently bring my Nissan in to be serviced and I am always treated fantastically, no matter who I deal with. After each 100 point inspection, the service writer goes over it with me to ensure I underst always treated fantastically, no matter who I deal with. After each 100 point inspection, the service writer goes over it with me to ensure I understand the findings. I always leave feeling well taken care of. My only complaint, if I had to list one, is that every time I bring my car in, I tell my handler that my name is spelled wrong and they assure me they will take care of it. My name is still spelled wrong to this day. If it was something that really mattered to me, I would probably fuss about it, but it does not really bother me that much. More
Was looking for 2011 Altima. Went to another Nissan dealer first (closer to home). That was a bad experience! They were less than ... uh ... forthcoming about they would offer me for my trade-in (2005 dealer first (closer to home). That was a bad experience! They were less than ... uh ... forthcoming about they would offer me for my trade-in (2005 Sentra) and it was impossible to tell what they wanted to charge me for new Altima. They showed me a "dealer transfer" car (wasn't as clean on the exterior as my Sentra), etc, etc. They did not listen to anything I said about what I wanted. Contacted Trpphy Nissan via Internet first and then drove there. The difference was night and day. Trophy Nissan personnel were friendly, and listened to what I wanted (model and features). They gave me a straight forward deal: this much for your tradein, this much for the new 2011 Altima (features and color I wanted), so this is the net price. I financed through my credit union and Trophy handled the paper work on their end with no hassle. It was a good experience at Trophy and I certainly recommend them. More
The service department was friendly and they did take care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did care of my car, i went in for an oil change, and they did more than just that, They did a 40 point inspection on my car and Cleaned it as well. I did like the service here, but it did take a little longer than it should have taken but it was during lunch time so Its understandable. More
I bought my new car and have been taken my car for oil services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up services there and everyone seemsvery friendly with good customer service. The only thing I didn't like one of the times I went was that I drove up and no one was there so I got off and waited for awhile for someone to come help me. More
I have been coming to this dealership service department since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpful since I purchased my Murano they have keeps up with all me car maintenace and notify me when services are due on my car. I really appreciate helpfullness and input on the services that are required and the ones that can hold off for maybe next time. More
Actually I was trying to contact Jeff because her handle my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. U my oil change and 21 point inspection but he wasn't available didn't return my call. But there was another gentleman that was just as proficient. Unfortunately, I can't recall his name at the moment. More
I absolutely enjoyed my experience and time spent at Trophy Nissan. The salesmen and women were knowledgeable and willing to help and answer all questions. I would absolutely recommend Trophy to anyon Trophy Nissan. The salesmen and women were knowledgeable and willing to help and answer all questions. I would absolutely recommend Trophy to anyone in the market for a new car. Herb was very kind and took my needs in both the car aspect and payment aspect into consideration and got me exactly what I wanted. I couldn't be happier! Thanks so much, Herb!!!!! More
I never hesitate to bring my car to Trophy Nissan for all my service needs. Some folks tell me I pay too much to take it to the Nissan dealership...but I disagree. And, just like always going to the same d my service needs. Some folks tell me I pay too much to take it to the Nissan dealership...but I disagree. And, just like always going to the same doctor, in doing so, that doctor gets to know you and knows your issues. The same holds true for always taking my car to Trophy. Danny knows me and my car. And, your computer system certainly knows my car and can keep track of every little detail as to what has been done - or not done - to my car. I trust Trophy Nissan and Danny, in particular. I have always received excellent service from Trophy and will most likely purchase my next auto from Trophy. I've even referred my best friend to Trophy, and she ended up purchasing her new Altima from Trophy (of course, she forgot to mention my name) but she loves the car and that is all that matters! More
Ray was very friendly. He made sure to answer all my questions. He understood I was serious about buying a truck. He helped to find the perfect truck for me. Then he made sure to quote me a price tha questions. He understood I was serious about buying a truck. He helped to find the perfect truck for me. Then he made sure to quote me a price that kept me from buying from another dealer. He made sure I understood all the features of the truck and that the truck was ready when promised. His follow up after the purchase was great. He called a few days after the sale to verify I was having no issues. He also called a week later and then about 2 weeks after that. I was extremely pleased with how he took care of me before and after the sale. More