Trophy Nissan

Carl David, as always, provided me with the most exceptional service a customer could want. Whenever I go to Trophy Nissan, I know for a fact that Carl will exceed all my expectations. exceptional service a customer could want. Whenever I go to Trophy Nissan, I know for a fact that Carl will exceed all my expectations. More

He was great. He helped me with all of my conserns my car was well taken care of I will always take my car to trophy nissan was well taken care of I will always take my car to trophy nissan More

Ray does an excellent job with his customers. His knowledge of Nissan cars is amazing. Danny in service takes great care of his customers and keeps them informed as their car is serviced knowledge of Nissan cars is amazing. Danny in service takes great care of his customers and keeps them informed as their car is serviced More

Incredible, most professional dealership I've ever experienced. I would recommend this dealership to anyone wanting a superior service experience. Total satisfaction in purchasing a car and would re experienced. I would recommend this dealership to anyone wanting a superior service experience. Total satisfaction in purchasing a car and would recommend speaking with Shawn directly. I've never met an honest salesman, however, Shawn is such a person, truly cares about your experience with Nissan. This was my first Nissan purchase and will purchase again many years from now. More

I traded in a leased vehicle ( leased from Trophy ) several months prior to the completion of my lease agreement for a lease on a new Nissan. I had paid ahead 5 months on my current lease and after Ra several months prior to the completion of my lease agreement for a lease on a new Nissan. I had paid ahead 5 months on my current lease and after Ray called the Nissan lease office was told that I would be refunded all of the money I had paid in advance. The amount was approximately $1500.00. I talked to the person at the Nissan lease office while I was in Ray's office to verify that the monies would be refunded and was assured that it would happen as soon as I signed the lease on the new vehicle. The long and short of my story is that it has been approximately 4 months and after repeated calls to the person in charge of the matter (Victor James) I received a credit on my current leae for two months payments approx. $600.00 and have been told that I will receive another credit next month of $300.00. During my discussions with Mr. James he said he was refunding the money only to maintain a good relationship with me, but it should never have been promised. The bottom line is I believe when this is all done I will lose between $300.00 and $600.00 dollars on the transaction. I recognize that I should not have taken the word of some clerk at Nissan leasing, but was assured that I had nothing to worry about. I expect to receive all of the money promised in the deal. I know it was miscommunication on everyone's part, including my failure to insist that it be put in writing nevertheless; This incident will still be fresh on my mind when my current lease expires. More

Although I do not enjoying searching for a new car, due to the attack you get walking up, once I began the search it went very smoothly. The sales professional actually listened to my needs and exceeded th to the attack you get walking up, once I began the search it went very smoothly. The sales professional actually listened to my needs and exceeded them. I originally went in knowing what I wanted but it was a little out of my price range. Instead of pushing me into a deal I couldn't afford, he took my needs and found me a car I love. The process was quick and easy. Everyone was very friendly, including the service department when I just needed and oil change. I appreciate great customer service because I am in the business of sales myself so I suppose I am harder to please. This buying experience was memorable and I absolutely love my car! More

I agreed on a price with the sales person but when I got to work with Finance the monthly payment was $158, almost 50% more, than I had agreed with the salesperson. The finance person was the epitome of th to work with Finance the monthly payment was $158, almost 50% more, than I had agreed with the salesperson. The finance person was the epitome of the sleazy used car sales person. In hindsight I wish I had cancelled the sale and kept my old car. I wouldn't by another car from this dealership if tehy paid me for the experience. More

I Have bought the 6 cars-trucks from trophy nissan and have had Fantastic dealings with them. As long as they continue to have quaility people like Corey, Joe & Jennifer I will continue to deal with Troph have had Fantastic dealings with them. As long as they continue to have quaility people like Corey, Joe & Jennifer I will continue to deal with Trophy Nissan. the are the greatest!!! Brian F. More

Came in to buy a used car, I wasn't greeted at all finally went and talked to someone and was pretty disappointed with the communication and left. I went in late around 8pm maybe they had a long day. finally went and talked to someone and was pretty disappointed with the communication and left. I went in late around 8pm maybe they had a long day. More

Based on my experience with other dealers, I expect to be greeted at my car when I drive up for service, but that was not done upon my arrival. Also, when I got an oil change previously I was informed of greeted at my car when I drive up for service, but that was not done upon my arrival. Also, when I got an oil change previously I was informed of areas of needed service, but was assured that I could wait until the next oil change to take care of these items. However, I did not expect to return to the dealership before my next oil change. With this in mind, I do not feel that these same items should be marked as "declined by customer" because I was there for another unexpected issue. I hope that this does not negatively reflect upon my warranty status, although I was assured by the person who returned my car to me that that would not be the case. I also had to wait more than "a few minutes" to receive my car after my car service was complete. Overall though, I was very satisfied with my service. More