Trophy Nissan

In discussing our options for a new car, Jackie was very informative, helpful and listened well without being pushy at all. Overall it was a great experience and I would not hesitate recommending Jackie and informative, helpful and listened well without being pushy at all. Overall it was a great experience and I would not hesitate recommending Jackie and Trophy Nissan to anyone looking to purchase a new or used car. More

My husband and I are very hard core when it comes to spending money. We keep our vehicles for years past pay off. When we make up our minds to purchase, that is exactly what we intend to do, but, it m spending money. We keep our vehicles for years past pay off. When we make up our minds to purchase, that is exactly what we intend to do, but, it makes a difference where we purchase according to how comfortable we feel with the people we are dealing with, how much we trust the truthfullness of what we are being told, how quickly we feel problems will be handled and will they be handled to our benefit or will we be pushed aside for the benefit of the corporation. We felt comfortable with everyone we dealt with at Trophy. Their actions backed up what they promised. We felt we walked out with a deal that was made to benefit us as well as looking out for the benefit of the company. We would certainly recommend Trophy, it's product and it's staff. More

I bought a new Nissan Altima in 2008 from Trophy Nissan. I knew beforehand that I was already very interested in this vehicle and had all the vehicle specs before going to the dealership. This was not the c I knew beforehand that I was already very interested in this vehicle and had all the vehicle specs before going to the dealership. This was not the closest Nissan dealer to my home but due to the positive reputation and great advertising I chose to give them a chance. They were very friendly and worked hours on the deal to get it to my expectations, I am not the easiest person to persuade and I'm very particular about how I spend my money and my salesperson understood that. I would return there in the future as it is a relaxing environment and the service department is awesome. They are quick, not too pricey and if you use the shuttle service, the drivers are nice. I would give them an honest two thumbs up! More

Marco was very friendly. He listened to my concern and addressed the concern with proper care. I left my car overnight and expressed that I needed it back by a specific time the following day. Marco mad addressed the concern with proper care. I left my car overnight and expressed that I needed it back by a specific time the following day. Marco made sure the problem was fixed and had my car finished before the time I had to have it back. More

Oscar is the greatest salesman I have ever met. I was 90% convinced to buy a Toyota Tacoma when I walked into the dealearship. Oscar said he was going to work very hard to get me back to the NIssan family. I convinced to buy a Toyota Tacoma when I walked into the dealearship. Oscar said he was going to work very hard to get me back to the NIssan family. I had purchased four prior vehicles from Trophy. He won me over. A company is judged by the people they keep. Fred Hartzke More

My wife and I needed a new car after an accident resulted in the totaling out of our 09 Nissan Rogue. We had bought that car from Trophy Nissan, and due to the previous experience at Trophy and the safety fe in the totaling out of our 09 Nissan Rogue. We had bought that car from Trophy Nissan, and due to the previous experience at Trophy and the safety features that we personally experienced, we wanted another Nissan and we wanted to buy it from Trophy. Our salesman was very knowledgable and management was very helpful in our negotiation. I intend to buy any future vehicles from Trophy Nissan and will gladly recommend Trophy Nissan and Jason Cortez to anyone that asks. More

Both gentlemen were great to work with. Mike made Both gentlemen were great to work with. Mike made frequent calls to me to keep me up to date on the arrivial status of the vechile I wanted. It wa Both gentlemen were great to work with. Mike made frequent calls to me to keep me up to date on the arrivial status of the vechile I wanted. It was orginally not on your lot. He also worked with meeting with me around my very unpredictable work schedule. He was great. Brent was great as well. he was efficient and thorough on the finance end of the deal. I had several reservations that I expressed to Mike and Brent about the last car I purchased from trophy. The finance guy was a total nightmare. Brent was and did everything he said he would do in a very professional manner. Mycar buying experience in 2010 convinced me that I WOULD NOT purchase another veicle from Trophy. Simply based on my dealings with the finance department. But Mike and Brent were able to overcome poor performance from a previous employee and make this a very enjoyable purchase. I have recommended them to other friends. More

David was just fantastic, Knowledgeable, courteous and extremely friendly. He took great care to see that everything went smoothly even though I purchased the Rogue in the evening and did not leave unt extremely friendly. He took great care to see that everything went smoothly even though I purchased the Rogue in the evening and did not leave until after 10:00 pm. It was a very pleasant experience. Thanks David! More

We just bought our 3rd Nissan from Trophy Nissan and will not buy from any other dealership. They are great. It was hassel free buying. None of these game that other dealerships do, like give you a price the not buy from any other dealership. They are great. It was hassel free buying. None of these game that other dealerships do, like give you a price then the sales person will go to management come back with another payment and if you say that's to high then they go back, make you wait then come back. At Trophy Bryan came back the 1st time with the bottom price that we could live with. This is the Nissan dealership that we will keep coming back to. More

I had a good experience with my Sales Person (Ted Stratton) who is no longer at the dealership. I was not so happy with the Sales Manager or the finance people who tried to browbeat me in to a servic Stratton) who is no longer at the dealership. I was not so happy with the Sales Manager or the finance people who tried to browbeat me in to a service warranty. A few weeks after my purchase, I had the sport horn upgraded on my vehicle and had the license plates installed. The service appointment was disappointing and due to my experience, I switched my "service/maintenance business" over to Bankston Nissan in Irving. I found that the large service department at Trophy was too impersonal and I was treated like a number and I did not like that. Over at Bankston I am treated like a valued Customer and they call me by name, instead of "hey you". I do admit that Trophy had a better price, but only because I had to haggle over a previously advertised internet price. It seemed like even though they advertised the price, they didn't want to give it to me, because "that one is not available." In general, I prefer the smaller company with more personalized service. I'm sure Trophy does a great booming business, but I imagine it is based primarily on the low bottom line and volume. More