Trophy Nissan
Mesquite, TX
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These people show true care and customer service I would recommend this dealer to anyone and especially salesperson Robert Green. He took excellent care of us and wouldn't stop until we got the payme I would recommend this dealer to anyone and especially salesperson Robert Green. He took excellent care of us and wouldn't stop until we got the payment we needed. Every person we dealt with there was friendly and treated us like family. More
Great Experience I was acknowledged when I first through the door and paired with my sales representative. Everyone is super friendly here and strive to make your buyi I was acknowledged when I first through the door and paired with my sales representative. Everyone is super friendly here and strive to make your buying experience a pleasant one! More
Worse than a Lawyer!! I went in over a week ago to upgrade my 2012 Altima S that I purchased from Trophy the previous December. This was even after they hit my credit with I went in over a week ago to upgrade my 2012 Altima S that I purchased from Trophy the previous December. This was even after they hit my credit with 9 hard inquires and I had also purchased a Rogue for my husband in May. I found and fell in love with a 2013 Altima Sl that was fully loaded. After it was said and done I wrote a check for my down payment and ended up having to pay an extra $150.00 extra a month in car payment. That was fine. I go back in yesterday to finalize and finish the paperwork and the nightmare began! I was told that the finance company who "approved" the upgrade price no longer could do it anymore and that I had to go to the New cars to find one that they would finance. After they tried to increase my car payment to over $700 a month and $15,000.00 more than what the total price was for the one I wanted, I walked out and told them "NO!". Went back over to the used area and asked to speak to the manager. To my absolute dismay and heartbreak, they did not want to sell me the one I fell in love with, was financed and had been driving for over a week now. If they weren't going to be able to sell me a higher value car, then they weren't going to sell me anything. I ended up leaving with my previous car and my down payment back. They are the most scamming, lying, deceitful individuals that I have EVER met. Please buy your next vehicle somewhere else. It would be for your own good. I have 2 cars myself, my daughter, son and son in law all have gotten their cars there as well and will strongly recommend that they go somewhere else when they are ready to trade in. More
Only place I would purchase a Nissan From. This is the second Altima I have purchased from Trophy Nissan. I have always had great service and have been taken care of. The buying experience of This is the second Altima I have purchased from Trophy Nissan. I have always had great service and have been taken care of. The buying experience of my new car was made easy by their great staff. More
People very friendly Great people the salesman that worked with us did a great job he worked hard to get us our vehicle thanks Andre Gurardado we would recommend this dea Great people the salesman that worked with us did a great job he worked hard to get us our vehicle thanks Andre Gurardado we would recommend this dealership to our family and friends More
Above and beyond Great company. great ppl . Very knowledgeable in their business . Great experience ! I wouldn't take my vehicle anywhere else . Thank you and keep up Great company. great ppl . Very knowledgeable in their business . Great experience ! I wouldn't take my vehicle anywhere else . Thank you and keep up the awsome work ! More
Service at Trophy Nissan Trophy Nissan delivers outstanding service and great customer service by there service advisors. The greatest service advisor at Nissan is Pansy Free Trophy Nissan delivers outstanding service and great customer service by there service advisors. The greatest service advisor at Nissan is Pansy Freeman and she makes the day. More
First visit It was my first visit to Trophy Nissan since purchasing the truck.. Although it was only a simple maintenance (oil change), I was more than pleased It was my first visit to Trophy Nissan since purchasing the truck.. Although it was only a simple maintenance (oil change), I was more than pleased with the service provided as well as the courtesy and attention given by my Service Advisor, Antaeus Coleman. I intend to have Trophy perform any service work done to the vehicle. More
Highly recommended! I worked with Markus to find an affordable used car that fit my needs and budget and not only did he bring the prices down substantially to try and ma I worked with Markus to find an affordable used car that fit my needs and budget and not only did he bring the prices down substantially to try and make a deal with me, he was very courteous and helpful even after I told him I could make the deal on the spot. Although I didn't buy the car I plan to try and work with this dealership in the end because of the amazing customer service and the no-pressure environment. I highly recommend this dealership and Markus! Thanks so much! More
Wonderful I just came in for my regular Oil Change and I am always met by the most friendly people at Trophy and I just wanted to give a shout out!! Thank YOU!! I just came in for my regular Oil Change and I am always met by the most friendly people at Trophy and I just wanted to give a shout out!! Thank YOU!! More