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Troncalli Subaru - Service Center

Cumming, GA

2.0
56 Reviews

56 Reviews of Troncalli Subaru - Service Center

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September 22, 2015

Part of the Family We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Depart More

by subarusid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zach in Service., Mike Lubanski, Bob "Subaru Bob" Cichocki, Conrad Macarthur, Michael Stewart
September 12, 2015

Perfect Service! Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient More

by smxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
August 31, 2015

Regular maintenance visit Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well an More

by BruceH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi Patterson, Michael Stewart
August 29, 2015

Excellent Service The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wa More

by mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George , Michael Stewart
July 28, 2015

Excellet Service! Troncalli's service is top notch! Every service visit I have had has exceeded my expectations. Their staff is very friendly, they complete the servi More

by MRMagicFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of employee that handled my service
June 09, 2015

GREAT SERVICE Love Troncalli! It's always easy to get a reservation for service and the staff is very friendly. Free coffie and snacks, clean bathrooms - all aro More

by donkey200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob "Subaru Bob" Cichocki, Michael Stewart
May 24, 2015

Excellent service! Very happy with my first service appointment for my new 2015 Subaru Legacy which I also purchased there. I would recommend this dealership for the pur More

by Caroline Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
February 16, 2015

45,000 Service On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their compu More

by ryoung1701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbi Patterson, Michael Stewart
Feb 19, 2015 -

Troncalli Subaru responded

Mr. Young: We appreciate you commenting on your experience. A 45,000 mile service consists of an Subaru oil and filter change as well as a cabin air filter replacement, and a full vehicle inspection. We are looking into the appointment scheduler and why you did not appear. However, we were able to get your service completed. And, we owe you a car wash. We appreciate you continued business, and look forward to serving you again. John Richards, Service Manager.

November 18, 2014

fast and efficent and quality service Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service an More

by sandy s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob "Subaru Bob" Cichocki, Conrad Macarthur, Michael Stewart
June 23, 2014

Good luck getting your car back This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is ope More

by MarkGrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Remember
3
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