56 Reviews of Troncalli Subaru - Service Center
Part of the Family We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Depart We have made 3 purchases at Troncalli Subaru and over the years have had all maintenance on these 3 vehicles completed in the Troncalli Service Department. Nothing but top notch service from Sales, Finance, Parts (for accessories) and Service. Have referred friends to this dealership and they are now part of the family too. Like going to "Cheers", "where everyone knows your name...". More
Perfect Service! Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient Troncalli Subaru service department is as good as their sales department. My service advisor, Tim is always polite, honest, professional and efficient. He keeps you informed and updated. More
Regular maintenance visit Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well an Scheduled my appointment for maintenance online. which is very easy convenient, and was able to get my car in a bit early. Everything was done well and within enough time for the staff to wash my car! Troncalli is the best dealership, for sales and service, I have ever dealt with. More
Excellent Service The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wa The service department is excellent. Fast and efficient and friendly. They take the time to explain what had been done to your vehicle. The car wash is a nice bonus! More
Excellet Service! Troncalli's service is top notch! Every service visit I have had has exceeded my expectations. Their staff is very friendly, they complete the servi Troncalli's service is top notch! Every service visit I have had has exceeded my expectations. Their staff is very friendly, they complete the service in a timely manner, they never push you to do items that are "questionable", and they top it off with a free car wash. More
GREAT SERVICE Love Troncalli! It's always easy to get a reservation for service and the staff is very friendly. Free coffie and snacks, clean bathrooms - all aro Love Troncalli! It's always easy to get a reservation for service and the staff is very friendly. Free coffie and snacks, clean bathrooms - all around good experience. More
Excellent service! Very happy with my first service appointment for my new 2015 Subaru Legacy which I also purchased there. I would recommend this dealership for the pur Very happy with my first service appointment for my new 2015 Subaru Legacy which I also purchased there. I would recommend this dealership for the purchase of the best rated car in it's class as well as the friendliness and no-pressure sales people. More
45,000 Service On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their compu On a Monday, I scheduled my 2013 Subaru Forester for a 45K service for Friday. When I arrived, they were unable to find my reservation in their computer system, although I had received a confirmation email. No problem. Tim was very accommodating and took my information and keys. When I returned at 5 pm, the car was ready with all that a 45K service entails. I only know this because it said so on the service ticket. I wish they would break down exactly what they have done, such as changing the cabin filter, checking the various fluids and functions that the service recommends. Also, there is supposed to be a complimentary wash, which mine did not get. I still am pleased with the dealership and the friendly atmosphere of everyone there. My complaints are trivial and the car has run great since I purchased it, some 2 years ago. More
fast and efficent and quality service Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service an Had a service completed on my 2014 outback and was greeted promptly. Was asked about any problems I might have concerns. They completed my service and addressed my questions, and did so in a reasonable amount of time and at a reasonable price. I will return and continue to recommend this dealership for both sales and service. More
Good luck getting your car back This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is ope This Saturday, I left my car at Troncalli Subaru for an oil change. I noticed that on the door it said that on Saturdays the service department is open until 6. I got there to pick up my car at 4:25. THE SERVICE DEPARTMENT WAS CLOSED. I walked over to the sales department and the sales manager said that the people of the service department left at 4. The sales manager walked us back to the service department. I pointed to the sign on the door that said the service department was open until 6 on Saturdays. He seemed surprised. The service manager looked around for the paperwork for my car but couldn't find it. He walked away to ask someone. While I was waiting, I noticed my paperwork sitting in the rear of the service reception area. I brought it to the service manager who spent about another ten minutes trying to find my car and then get it out of the locked lot. When I got my car there, I pre-paid for oil changes. I will be back because of that, but I will wait while the work the work the next time. More