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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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I had the pleasure of working with Tyler Grant about a month ago when I purchased a used Mazda 3. Tyler went above and beyond my expectations for customer service; I was impressed by his professionalism a month ago when I purchased a used Mazda 3. Tyler went above and beyond my expectations for customer service; I was impressed by his professionalism and personable nature. He was extremely helpful and knowledgeable about the vehicle and the service packages. I have been thrilled with my car, as it is the perfect fit for my needs and personality. I will be sure to recommend Tyler and the Troncalli dealership to my friends and acquaintances. More
Had an excellent experience here never pushy and very knowledgable very fair and overall great experience this is the second vehicle my family has bought from them and will not be the last. knowledgable very fair and overall great experience this is the second vehicle my family has bought from them and will not be the last. More
It was a pleasure working with Tyler Grant at Troncalli. He was very knowledgeable, was easy to deal with and fair as we negotiated the purchase of my new Jeep. After the sale, he was very helpful in gaini He was very knowledgeable, was easy to deal with and fair as we negotiated the purchase of my new Jeep. After the sale, he was very helpful in gaining understanding of many of the new features of my new Jeep, including the radio and electronics. He was timely in his follow up to all questions I had about the Jeep. A very pleasant experience. More
Terrible service department - the first thought that comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but comes to mind is RUN don't walk away from this dealer's service. Sales on new Jeeps at this dealership and the sales management team are on par, but if you buy a car from them, have it serviced elsewhere. Every time we brought our Grand Cherokee in for service there was a dispute. Either the service team completely botched the job (like putting simple roof racks and side steps on). If anyone but myself took the Jeep in for service or repair, the service team persuaded them to add on more unnecessary service charges than what were needed...and at a hefty charge. Net/net, this is not the kind of service you would expect from a reputable dealership, so be warned! I've since bought another Grand Cherokee at Palmer Dodge/Jeep and their service department runs circles around the Troncalli group here. More
I came in to get a recall done and have a Key made for my Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth Town and Country. Brian worked with the dealership in Fl. that i purchased the car to make what could have easily been a bad experience very smooth and painless. More
I went in with realistic expectations, explained what I wanted and waited. Chad and Troncolli worked hard to find a way to meet my needs. I appreciate their courteous and professional approach. This was m wanted and waited. Chad and Troncolli worked hard to find a way to meet my needs. I appreciate their courteous and professional approach. This was my second stress free purchase from this dealer. It will not be my last. Thanks Troncolli.:) More
My daughter had bought a car from Troncalli six years ago and was treated fairly. When I saw the car I purchased online and saw that Troncalli was selling it, I approached with no concern. My purchase went and was treated fairly. When I saw the car I purchased online and saw that Troncalli was selling it, I approached with no concern. My purchase went smoothly, I was treated with respect and would most definitely recommend the dealership and Kevin and Tyler to anyone. More
Soy un Feliz Propietario de la ONU vehicle Chrsler 300 c del ano 2013, el Cual ACABO de comprar en Troncalli Cumming. Fui Atendido por El señor Daniel González, Quien con mucha paciencia y profesionalismo c del ano 2013, el Cual ACABO de comprar en Troncalli Cumming. Fui Atendido por El señor Daniel González, Quien con mucha paciencia y profesionalismo contesto TODAS Nuestras inquietudes about del carro En que estabamos Interesados, FUE determinante do aseoria ya Que Sentimos Que ESTABA muy bien Informado de las caracteristicas y bondades of this vehicle ademas de Que Tanto EL Como. sU El presidente el señor Tye Bergquist fuerón muy amables y educados En Su trato con Nosotros. Les Damos las gracias a Ambos Por Su excelente forma de negociar, PORQUE ademas debieron servicio muy Pacientes con mi Esposa Que LLEVO Una larguísima Lista de las Tienes dudas? Cuales were respondidas un su satisfaccion de Manera muy amable.Los recomendaria párrafo negociar con Ellos. ESPERAMOS mantener es el Futuro Las Mismas Relaciones Excelent More
We just purchased our first JEEP Wrangler Rubicon from Troncalli this past Friday. We dealt with Kevin; he returned my calls promptly and was great to work with during the buying process. After the sale Troncalli this past Friday. We dealt with Kevin; he returned my calls promptly and was great to work with during the buying process. After the sale was complete, Kevin turned us over to Tyler. Tyler was great! He took extra time with us even though it was close to closing time. He explained all the features of the Jeep thoroughly and answered our questions. He went through the process of completely removing and putting back on the soft top, which was much appreciated. He even crawled up under the jeep to show us how the disconnect would work if engaged. Both Kevin and Tyler were great to work with. We don’t buy new vehicles very often, but when the time comes again, we will look at Troncalli. More
Had a great experience with Kevin. Showed me what I wanted to see and made the process very easy. I highly recommend him as a sales rep wanted to see and made the process very easy. I highly recommend him as a sales rep More