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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Johnnie was great at keeping me posted of the process with the Jeep repairs. Repairs took a little longer than anticipated due to the weekend sneaking in there but the dealership took care of the rental with the Jeep repairs. Repairs took a little longer than anticipated due to the weekend sneaking in there but the dealership took care of the rental while my vehicle was being worked on so it worked out fine. More
i had a curtain truck with curtain options that i had to have at a curtain price. i had high expectations and did not purchase my first choice not because i didnt like truck but the price was out of my rang have at a curtain price. i had high expectations and did not purchase my first choice not because i didnt like truck but the price was out of my range i was willing to pay. Every one didn't give up they went back and search all there inventory they had and that other dealers had until they found me the truck that i was looking for. They did a good job to get me the most truck for the money. this is my second vehicle that i have purchase from Troncoli and am more than pleased with all the people involved with my purchase. this was very quick and painless during the purchase process. Everyone worked together in unison to get the truck detailed and ready for us while we did the paper work very quickly. The people that i worked with made this a pleasant experience. Thanks for helping me find the truck i was looking for. More
At Troncalli I knew what I wanted and provided that At Troncalli I knew what I wanted and provided that information. Once I got there, it was focused on finding the particular features I wanted and wh At Troncalli I knew what I wanted and provided that information. Once I got there, it was focused on finding the particular features I wanted and what they would cost. We did a test drive. Features were explained. There was no selling. Kevin answered my questions. When it came time, I was quoted prices based on my various choices. There was no negotiation, I had a price in mind before I got there. Other dealership; I had done my research and got prices from other dealerships and test drove a car at one of them. The other was fine to deal with but they played the pricing game. The salesman quoted one price and I said thanks and when I was about to leave, the sales manager came over. I told him I would visit two other dealerships and buy from the dealer with the lowest price. No negotiation. He gave me a price. Troncalli gave me the best price without a negotiation; without any hassles; without any games. They make buying a car fun. More
I LOVE working with Lee Call at Troncalli. I buy almost ALL of my vehicles from Lee. He is honest and always goes out of the way to help. He's the bomb! Additionally, I also Love working with Clifford Rud ALL of my vehicles from Lee. He is honest and always goes out of the way to help. He's the bomb! Additionally, I also Love working with Clifford Rudd, Kevin Slatton and Nick O'Neill (Used Car Mgr - not listed above). I can always count on the men above to take car of my vehicle needs and rise of my friends. I have brought LOTS of friends to them to purchase their vehicles from. And each and every friend that I've brought there has purchased their cars from Troncalli. More
We love our Cherokee and really appreciate the time Lee took with us to find the right car. He is super!! He has even cleaned our car for us himself when the back was really busy...now that is customer se took with us to find the right car. He is super!! He has even cleaned our car for us himself when the back was really busy...now that is customer service!! Great guy!! More
By permitting Troncalli to continue to service my autos (12 years old and 8 years old) I continue to get performance that I would expect from new cars. They always seem able to 'fit me in' any time I so d (12 years old and 8 years old) I continue to get performance that I would expect from new cars. They always seem able to 'fit me in' any time I so desire to be able to coincide with my work schedule. And they guarantee all of their work. More
Matt made ALL the difference. He was attentive and listened to my concerns. He made sure the root cause was addressed with my automotive issues. I'd highly recommend Matt as a very customer-service listened to my concerns. He made sure the root cause was addressed with my automotive issues. I'd highly recommend Matt as a very customer-service oriented Troncalli representative. Thanks Matt !! -Dominic Totaro 404-314-2528 More
Everyone was extremely helpful and I feel like I got a great deal! I love my car! My boyfriend bought a new car Friday and I bought a new (used) car on Saturday. We were both very happy with the way we great deal! I love my car! My boyfriend bought a new car Friday and I bought a new (used) car on Saturday. We were both very happy with the way we were treated and your staff was very friendly and professional. I would not hesitate to recommend you to friends. Thank you! More
I am a stickler for customer service in all industries & sadly most either disappoint or don't follow through. Chad however was exceptional. The perfect balance of being responsive and friendly but withou & sadly most either disappoint or don't follow through. Chad however was exceptional. The perfect balance of being responsive and friendly but without being pushy. However you compensate or reward employees, he deserves a raise!! More