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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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I was pleased with the level of service and walked away with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truc with a great new Dodge Durango at an extremely fair price. The price for my trade in was reasonable and I feel I received a great deal on my new truck. Tyler Grant was friendly and very knowledgeable about the vehicle I purchased. More
We`ve had our Jeep serviced at Troncalli for 8 years. Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant Hence, when we decided to trade for a new one, it was only natural to start there in terms of pricing, selection, etc. By chance, we met Tyler Grant who served as our sales associate and guide through the selection -purchase process. As someone who has not traditionally had pleasant experiences with agents from other companies (this was our fourth Jeep trade-in) in 23 years, I was not expecting this exchange to be any different. To my delight, Tyler made the process quick, friendly, informative, effective and even enjoyable. From start to finish Tyler was without a doubt the most knowledgeable and helpful car sales representative we have ever dealt with bar none. We got the Jeep we wanted, at a price we wanted with absolutely no hassles. In addition, Tyler went out of his way to insure that every step in the purchase process (i.e. trade appraisal, selection, option preferences, technical issues, payment methods, etc.) was seamless and effective ! We could not be more satisfied...we got a great vehicle at a very good price with the custom options we desired in a timely manner from a FANTASTIC salesperson. We could not be more pleased with the vehicle, the company and , in particular, Tyler Grant ----we give him and Troncalli our highest recommendation ! More
I met with Willie Olliff to look at (and drive) Jeep Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversation Grand Cherokees and Durangos. I was currently driving a Nissan Armada, but was considering a Chrysler because of some previous (on lot) conversations with Willie. Based on size, capabilities, etc., I decided that the Jeeps and Durangos were NOT going to suit my needs. After I explained this to Willie, he stated "just give me 5 more minutes and wait right here; can you give me 5 minutes"? I said "yes", and within 2 minutes he pulled up in a Dodge Ram. He jumped out of the vehicle and handed me the keys and said "this is the vehicle you need (and want), you just don't know it yet". At first I thought "okay, this is interesting (as a choice)" because I had never owned a pick up and quite frankly never even considered one. However, Willie was right. I was so VERY PLEASED that Willie took the time to HEAR MY NEEDS and to actually THINK ABOUT a way to address them. We took the pick up for a ride and from that point it was a matter of finding me the right Ram 1500 (features, etc.). I actually couldn't wait for my next call from Willie. That's how excited I was about the experience and the pending chance to drive my new pick up. When I saw my new vehicle, it was perfect; Willie had nailed it. The rest is history... Thanks to "Tye" as well, he played a big role in getting me out of my Nissan and into my new Ram. Willie, I owe you one! THANKS!! More
Doug and I (Jackie) had a great experience with David, he was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our call was polite, friendly, knowledgeable, and never pushy. This was the best experience that we've ever had when buying a car. David answered our calls promptly and kept us up to date on the process. We would have no problem recommending David to our friends and family. Thank you. More
Willie and Tye made the new car buying experience as easy as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon, as it could be. I had two cars to trade in and they came up with a plan to best fit my needs, they were even nice enough to deliver the car to Macon,Ga More
Great time all together. Really helpful and made the who experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. experience enjoyable. From a walk around video to finding out the spacific engine code I was looking for on the Vw gti. Great people. More
We have purchased 3 cars in 1 calendar year from Bruce at Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Troncalli in Cumming. He was great to deal with in January, '13 when I purchased my '12 Charger, returning in November to purchase my husband's '13 Jeep Wrangler, and then again in December to purchase our son's first car ('02 GMC Envoy). Each time we called Bruce and dealt with him directly. He was fantastic and has the patience of a Saint! Bruce truly does care about making his customer happy and getting you in the car you want at a fair price for all. We'll only be using Bruce from now on! More
Scheduled regular maintenance with Troncoli. Did not purchase car there but have all work done there. There are very efficient, friendly and competent. They take care of everything in a timely and pro purchase car there but have all work done there. There are very efficient, friendly and competent. They take care of everything in a timely and professional manner. I appreciate the hard work . Gene R. More
We bought the Jeep through Internet Sales. Great Experience. No hassle, no pressure. A pleasure to work with Kevin and will definitely use again and recommend to others. Experience. No hassle, no pressure. A pleasure to work with Kevin and will definitely use again and recommend to others. More
I have dealt with Troncalli Jeep since purchasing my Jeep Wrangler Unlimited new last October. Last week, I had an issue with the AEV custom wheel rim on my Wrangler. John Richards was simply outstanding i Wrangler Unlimited new last October. Last week, I had an issue with the AEV custom wheel rim on my Wrangler. John Richards was simply outstanding in terms of helping me understand the issue, offering solutions, and working with me to get the issue resolved. John is truly an outstanding professional, and Troncalli is blessed to have him associated with their business. Joe Maturani and Kristin Talbot have also been great when I've dealt with them. Overall this is an extremely well-run service department. More