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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,913 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,913 reviews
January 30, 2016
Excellant to work with We traveled 400 mikes for the Durango we purchased. Tyler Grant made sure everything was ready when we arrived after our long trip. Tyler worked with We traveled 400 mikes for the Durango we purchased. Tyler Grant made sure everything was ready when we arrived after our long trip. Tyler worked with us remotely making the buying experience very easy and fast. I would recommend Troncalli and Tyler Grant to anyone looking to purchase a new or used car. More
by Florida Resident
Employees Worked With
January 22, 2016
Very flexible! I came in knowing exactly what vehicle I wanted and they basically bent over backwards to make sure I drove home in it. Very nice people and excellent I came in knowing exactly what vehicle I wanted and they basically bent over backwards to make sure I drove home in it. Very nice people and excellent inventory! More
by bnhill317
Employees Worked With
Merlene Morris, Tye Bergquist
January 20, 2016
Purchased Five Vans from Troncalli This week, we purchased our fifth van from Troncalli and yes we would go back for another if we needed another car. The staff, the service and experi This week, we purchased our fifth van from Troncalli and yes we would go back for another if we needed another car. The staff, the service and experience of our purchases are always superior. We almost feel like family at their location. Customer service and team work is a top priortiy for Troncalli. Thanks this time to Clifford Rudd, Tye Berquist, Chad Giller and James Ayers. The team approach got us the car and deal that we were looking for. More
by Karen&Lou
January 19, 2016
Justin Fitchett I have owned over 150 automobiles in my life up to now. Part of that is because I have worked in the auto industry and cars are in my blood. I must sa I have owned over 150 automobiles in my life up to now. Part of that is because I have worked in the auto industry and cars are in my blood. I must say it was a red pleasure purchasing my new Dodge from Justin Fitchett. He is very professional, and he made the transaction fun and easy. Because of Justin, I really like Troncalli now, it's not just another dealer. Troncalli is now my friend and neighbor. I would highly recommend buying your next mopar from Justin at Troncalli. Thank You Frank Lahage More
by Francis Habib Lahage
Employees Worked With
Justin Fitchett
January 15, 2016
Jeep purchase The purchase of my new Jeep was very easy, From the staff to signing the paperwork. I would definitely recommend it to a friend or family member The purchase of my new Jeep was very easy, From the staff to signing the paperwork. I would definitely recommend it to a friend or family member More
by tmbell
Employees Worked With
Merlene Morris, Tye Bergquist
January 15, 2016
New Care Purchase Doug, Is a true professional. I found him to be very knowledgeable , patience, and helpful. He has a keen sense to meet the customers needs. Doug, Is a true professional. I found him to be very knowledgeable , patience, and helpful. He has a keen sense to meet the customers needs. More
by Millcreek
Employees Worked With
Doug Borsum
January 13, 2016
Taking advantage of an educated and honest customer. I don't go to the dealership for everything. Any reasonable person wouldn't. I went to my "guy" and he ethically advised that he sees an issue with I don't go to the dealership for everything. Any reasonable person wouldn't. I went to my "guy" and he ethically advised that he sees an issue with the drivetrain and to take it to the dealer. He didn't have to do this, but that's the type of service that he provides. I then go to Troncalli who starts trying to add services and unnecessary repairs that I know are not needed. I had used these guys a few years ago, and went away from them for this very thing. I thought that in a few years that they would have wised up. Guess not. More
by durango023
January 12, 2016
The easy way to buy a vehicle. Finally a dealership that will help make buying a vehicle easy with no run around. They stuck to the exact deal with not trying change the numbers. Th Finally a dealership that will help make buying a vehicle easy with no run around. They stuck to the exact deal with not trying change the numbers. This dealership researched for more rebates that I did not even know I qualified for or was aware of. I will definitely send my friends and family to Troncalli. Thank you. More
by D. Gibson
Employees Worked With
James Aderly - Finance, Chad Giller
January 12, 2016
Excellent, No Hassle, As Advertised Experience I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My exp I just purchased a 2016 Rubicon "Hard Rock" Wrangler from Troncalli Jeep. David Vlaun did a great job throughout the sales / purchase process. My experience was excellent with no hassles and as advertised with David and James(Finance Manager). I would recommend Troncalli without any redlservation. A Job Well Done! Additionally, I get my son's jeep serviced there and Neal is one of the best service managers I've ever dealt with. Thank you guys. Tom More
by TJCONN54
January 12, 2016
Great Experience! I have purchased and leased several cars over the years but I've never had such a pleasant experience as I did working with David Vlaun and the people I have purchased and leased several cars over the years but I've never had such a pleasant experience as I did working with David Vlaun and the people at Troncalli. I was given great attention and information, and never felt pressured in the least in making my decision. David was patient with me and guided me expertly through the process. I would highly recommend David and the people at Troncalli to my friends. More
by d22baxter
Employees Worked With
David Vlaun
