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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,913 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,913 reviews

June 13, 2016

100% satisfaction Cheap prices and great customer service! Rusty was quick and very helpful with getting me pre-approved. I went in the next day test drove the car, saw More

by Kim1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty, Chad Giller, Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

So glad that Rusty was quick and efficient in getting you in the driver's seat of your new car. Thank you for the review!

June 13, 2016

Enjoyable purchasing experience. The dealership personnel were helpful, patient, and supportive. Answered many questions about not only buying the truck, but the on-going use and main More

by Stinger RamMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your review and hope you are enjoying all the features on your new truck!

June 09, 2016

Awesome sales professional I love my new truck!! Kim porter treated me so perfect!! She answered all my questions and made a dreaded situation the most pleasant. She does what n More

by wildcatgreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting about Kim making your purchase a pleasant experience and noting her sincere approach in customer service. She enjoys exceeding car shopper's expectations.

June 08, 2016

The Salesperson makes all the difference After visiting various Chrysler dealers in and around our home, we contacted you thru your website and were contacted by Tyler Grant. I was impressed More

by cmonlanier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

It is great to know that Tyler took good care of you and made it worth the drive for him to put you in a new car for your ride back home. Thank you for the rating and compliments of Tyler.

June 04, 2016

Great Dealership, Great Salesman, Great Cars I bought a 2016 Jeep Cherokee, and Justin went above and beyond trying to negotiate the best deal possible. He was knowledgable and helpful, and made More

by Jmcneely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Stress-free is what we want our customers to be when car shopping and are glad to know that Justin provided that experience for you. Thank you for taking the time to rate us!

June 03, 2016

Great Service It was good experience buying a used 2015 SRT Challenger. The salesman was helpful and the dealership worked with me to get my payment where I needed More

by brivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Quick and painless paperwork makes any transaction more enjoyable - thank you for the review and we hope you are enjoying your SRT Challenger!

June 02, 2016

James Ayers & Justin Fitchett Were Superb Just graduated from college, and Justin and James set me up with the perfect car. They were so helpful over the phone and got me in the car of my drea More

by Austin Hardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers , Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on your recent graduation and new car! Thank you for the review and compliments about Justin and James.

June 01, 2016

Best experience, best price, best customer service! Wow! I'm speechless. Brian, Justin and Tyler were my saving graces. Not only did they work for 2 days straight (literally all day) to get me the best More

by MJ Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fitchett, Brian Wolfswinkel
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We truly appreciate the thoughtful review of your experience with us! Driving a brand new car is always exciting and we are glad to know you were pleased with process of putting you behind the wheel of your new Patriot.

May 24, 2016

Justin Fitchett is a rockstar!!! Justin helped us find the perfect vehicle for our daughter! He was informative and professional. He kept in touch and helped us through the entire pur More

by TWilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 01, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad Justin helped guide you to the right vehicle for your daughter. Thank you for posting and your appreciation for our staff's efforts to always have our customer in the driver's seat of their choice.

May 19, 2016

Excellent Very professional and friendly. I was pleasantly surprised at how quick things were moving along, it was great 😀 Rob Shiver is great at what he does More

by Vicki27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Jun 01, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad you drove away in the vehicle perfectly matched to your specific needs and wants. Thank you for posting and your compliments about Rob!

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