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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,913 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,913 reviews

July 17, 2016

Test Drive I wanted to test drive a new Chrysler, the salesman Will approached me immediately. On the drive he was very informative and polite. Even though I di More

by fran05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jenkins
July 15, 2016

Kim was great to work with I started my search for a new car the way many do - on-line. I reached out to several dealers looking for information and Kim was by far the most resp More

by SebC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and compliments about how Kim made the purchase experience easy and transparent!

July 09, 2016

Thanks so much for making this a great purchase! They worked above and beyond to give us the best price for our vechcle. The sales manager even went and got my new car from another dealership!!(thank More

by 101711n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Maturani, Merlene Morris, Tye Bergquist, Chris Pearce
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

As a third generation family-owned dealership we understand that buying a new car is exciting for everyone in your household. We really appreciate your compliments about the experience being great for your children during your visit and that Tye and Merlene took good care of everyone involved. Thank you for posting!

July 07, 2016

Great experience!! Tyler Grant was super professional and efficient. Quickest purchase ever, very happy with the price and car!! I called about the car at 10am, and was More

by jlnacan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Glad to hear that Tyler got everything handled quickly for you so you could spend more time driving it than signing for it!

July 06, 2016

Awesome Job! Just ordered a 2016 JKU in Rhino, and it arrived in perfect order less than a month later. The sales and finance staff was a GREAT help, and had a lo More

by Robert Laster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and recommendation!

July 01, 2016

Easy and honest experience I found the exact vehicle I wanted through the Dodge site, which directed me to Troncalli. I first connected with a rep through the online tool and ha More

by Xrusswill
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

It is nice to hear that your entire experience was "far easier than you could have imagined." Thank you for posting such kind words about Tyler!

June 29, 2016

Long Service Appts I have had fairly good service from Troncalli but just started having a problem with my back-up camera on my 2104 Ram 1500. When in reverse the screen More

by Brad Hays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Pearce
Jun 30, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Mr. Hays, we apologize that we were not able to work your Ram into our service schedule this week. The weeks prior to July 4th are extremely busy as many customers like yourself are preparing to leave for vacation and are in need of service and repairs. Because of this high volume period, we are not able to add additional repairs to our work in process in order to complete the work already promised. After the 4th of July holiday travel week, business will return to a more normal level and we will be more than happy to schedule you in as a priority. Please contact Chris as I will let him know to schedule you in after your trip. Safe travels and enjoy your vacation! Clifford Rudd General Manager

June 24, 2016

I love my Jeep/ Troncalli / Kim Porter!!! I went to a few dealerships the same day. Made online appts. Told every dealership I was Not buying that day.. First dealership guy actually had an at More

by Ashpearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Bergquist, Kim Porter
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting your compliments about Kim - we are glad to know we have a customer for life!

June 24, 2016

Great Team @Troncalli - very satisfied Buying a 2016 Dodge Durango at that DODGE partner is exciting and a great experience.. Sales team is always taking care (even when relevant Sales per More

by Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Jenkins, Chad Giller, Brian Wolfswinkel
Aug 15, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting such nice compliments about our sales team!

June 14, 2016

Easiest car buying experience I have had, very satisfied!!! Justin did a great job being helpful and useful in walking us through the buying process. I enjoyed working with someone who was not pushy or hard-se More

by john.brown.45
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fitchett
Jun 20, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and compliments about Justin!

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