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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,914 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,914 reviews
October 11, 2016
Friendly service! Our car buying experience was simple and efficient, thanks to a very friendly and knowledgeable staff! We drove 2 hours to pick up the car we wanted a Our car buying experience was simple and efficient, thanks to a very friendly and knowledgeable staff! We drove 2 hours to pick up the car we wanted and would do it all over again thanks to the great, professinal staff making us feel welcome and appreciated! Would highly recommend Troncalli Chrysler to anyone and everyone! More
by TheBinghams
October 05, 2016
I enjoyed my visit to this dealership. The staff was very fr I will recommend this dealership to others. Will Jenkins went out of his way to help assist us. He is a wonderful salesman. My husband and I didn't bu I will recommend this dealership to others. Will Jenkins went out of his way to help assist us. He is a wonderful salesman. My husband and I didn't buy a car, but we hope to return to this dealership in the future for a purchase. More
by Julie
Employees Worked With
Willie Jenkins
October 03, 2016
Excellent Experience All Around I can truly say we had an excellent experience at Troncalli due to the knowledge and experience of our salesperson, Will Jenkins. Will took us inside I can truly say we had an excellent experience at Troncalli due to the knowledge and experience of our salesperson, Will Jenkins. Will took us inside to determine exactly what I was looking for in a vehicle, and then said "Wait here while I go pull one around on for you." Will interpreted my words of luxury and technology conveniences expertly. We only pulled one more car because I had given him two color choices, and after looking I decided I wanted the other color. Will has an expert and unique knowledge about vehicles due to a past job. We really enjoyed talking and learning with him while never feeling pressured. We got the deal we wanted and even had a great time laughing with the finance guy which is rare. I would definitely suggest asking for Will Jenkins when visiting Troncalli Chrysler Jeep Dodge Ram. Whether you purchase a vehicle or not, you will have a great experience! More
by Cecilia
Employees Worked With
Willie Jenkins, Derek Langley
September 27, 2016
Great customer service Went above and beyond to help us get what we wanted for what we wanted to pay! Finance was great help and everyone was super friendly... Even PT! Went above and beyond to help us get what we wanted for what we wanted to pay! Finance was great help and everyone was super friendly... Even PT! More
by kelliek
Employees Worked With
Glen, Chris Klass
September 26, 2016
Great Service My salesperson was very knowledgeable and listened to what I wanted and didn't waste my time showing me something I did not want. Very Happy Experie My salesperson was very knowledgeable and listened to what I wanted and didn't waste my time showing me something I did not want. Very Happy Experience More
by Mary
Employees Worked With
Willie Douglas
September 20, 2016
Surprise call from Will Jenkins turned into purchase of new vehicle. The dealership is friendly, fast, and very pleasant. I highly recommend this dealership. call from Will Jenkins turned into purchase of new vehicle. The dealership is friendly, fast, and very pleasant. I highly recommend this dealership. Will Jenkins and the rest of the team's diligence was remarkable. Will never gave up until he achieved the desired result, my brand new Jeep with a fair price and affordable payment. Thank you Toncalli. More
by fran05
Employees Worked With
Brian Wolfswinkel, Willie Jenkins, Derek Langley
September 20, 2016
Surprise call from Will Jenkins turned into purchase of new vehicle. The dealership is friendly, fast and very pleasant. I highly recommend this dealership. W call from Will Jenkins turned into purchase of new vehicle. The dealership is friendly, fast and very pleasant. I highly recommend this dealership. Will Jenkins and the rest of the teams diligence was remarkable. Will never gave up until he achieved the desired result, my brand new Jeep with a fair price and affordable payment. Thank you Troncalli. More
by fran05
Employees Worked With
Brian Wolfswinkel, Willie Jenkins, Derek Langley
September 19, 2016
Very easy pleasant process I did not expect to purchase a car when we arrived at the dealership. I was initially greeted by Rusty, a superb salesman. We settled on a Chrysler I did not expect to purchase a car when we arrived at the dealership. I was initially greeted by Rusty, a superb salesman. We settled on a Chrysler 300. Throughout the whole process Rusty was personable, friendly and had our interest in mind. Rusty stayed with my wife and I while the dealership was processing out application. We enjoyed the entire process. More
by ljerrytaylor
Employees Worked With
Glen, , Rusty Honiotes
September 10, 2016
Quick and easy Extremely pleased, greeted me right away and immediately took care of my service needs. Christian knew my name, got my part brought it out to my car a Extremely pleased, greeted me right away and immediately took care of my service needs. Christian knew my name, got my part brought it out to my car and installed it while I was waiting, all in about 10 minutes and I was in my way. Nice! More
by MyDaughtersFirstCar
Employees Worked With
Chris Pearce
August 31, 2016
Best purchasing experience! Rusty Honiotes was a pleasure to work with. The team had us in our new vehicle in no time. From my client advisor to finance the experience was top no Rusty Honiotes was a pleasure to work with. The team had us in our new vehicle in no time. From my client advisor to finance the experience was top notch with no feeling of pressure. Play area was a plus for my kids. More
by lschultz
Employees Worked With
Rusty Honiotes
