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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,893 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,893 reviews

August 21, 2016

Pleaesant shopping and no high pressure. Sales personel were very professional and knowledgeable. Once we picked out our Jeep Wrangler, the financing and other paper work such as title appic More

by Richard F
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass, Derek Langley
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Nothing captures the freedom of the open-road, paved or unpaved, like a Wrangler. We hope you enjoy many happy travels and thank you for posting your review!

August 12, 2016

New JK Unlimited excitement This is my second vehicle from Troncolli. Will Jenkins is an excellent staff member to work with. I never felt like I was pressured or was being "sold More

by cartwrightmedics
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins, Derek Langley
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Will is definitely an expert in Jeep features - and thank you for commenting on the fact that you never felt any pressure. We like to know that our customers appreciate our preference to make car-shopping a process of Q&A & feature explanation so that our customers make an educated purchase decision as opposed to being "sold" a vehicle. Great time of year to be out in a Jeep - enjoy!

August 11, 2016

Excellent The sales rep was understand to my requests and very friendly. He was able to accomadate the request. I would highly recommend them to other More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting a review!

August 11, 2016

Great Experience! I called to inquire about a pre-owned truck that was listed online. I was fortunate to get "Cotton" on the phone when I called. He was very profession More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len "Cotton" Cottonjim
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We always love to hear when our customers have been treated well and did not feel any pressure during the process. Thank you for posting your compliments about Cotton!

August 09, 2016

Awesome experience, no run around I was looking for a larger more family friendly car to suite our growing family. The staff at Troncalli gave me an awesome deal on a 2013 Mazda CX-9. More

by Mazdamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver, Derek Langley
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

So glad Bob helped you find the perfect family vehicle and was even lucky enough to get to hold your baby! We hope you and your family enjoy many happy adventures in your CX-9!

August 07, 2016

Great people, Great pricing, Great experience I would higher recommend this dealership, it starts with the friendly people that genuinly care about providing a great experience. I was impressed w More

by MyDaughtersFirstCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, pre-owned director, he outperformed everyone, he was the main reason this ended up a great experience., Kim Porter, Derek Langley
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We hope your lucky daughter is enjoying her first car and thank you for complimenting Nick for helping you find just the right one!

August 07, 2016

Used Car Purchase The salesperson and used car manager were excellent and fair. I would recommend them for any car purchase. We will probably be back next year to tra More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick O'Neill, Chris Klass
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review and pointing out how well Nick and Chris took care of you. If you decide to purchase/trade later for a Jeep Unlimited we will make that a smooth experience as well!

July 31, 2016

Fantastic service We worked with Will and the service was exceptional. They took care of all of our needs and answered all the questions we had even after hours. Highly More

by EBeforei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review!

July 30, 2016

Completely satisfied with our purchase Bob was super helpful, not pushy and trustworthy! When something minor went wrong on the way home, he assured us they would make it right and they did More

by kate2005!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Sep 10, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Having lifelong customers is something we never take for granted. The way you described your experience is exactly why we have been the place "where customers send their friends" for over 60 years. We will be here for you every mile along the way. Thank you for the review!

July 28, 2016

Easiest quickest purchase I've ever made! I worked with Kim Porter via email and text and we had the deal worked out in just a couple of hours. I showed up after work signed all of the paperwo More

by Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Langley, Kim Porter, Derek Langley
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