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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,914 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,914 reviews

December 05, 2016

December 2017 Purchase I worked for several weeks with sales rep Will Jenkins, making periodic visits to the dealership and communicating via email and text. I found the sea More

by Tim Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We are happy to hear that Will helped make your Trailhawk purchase easy. We look forward to making your ownership of it an altogether pleasant experience!

December 05, 2016

A great buying experience! Every aspect of our experience with Troncalli--especially the helpful & pleasant staff--was truly great! Chris Klass (our salesman) as well as other More

by Michael & Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting the review of your experience and compliments of Chris and the sales department. We not only want you to love your new car but the process of purchasing it as well - glad to hear that was the case!

December 04, 2016

My experience was great! This place is amazing! We had the best service and we would highly recommend this place! Tyler Grant was a great salesman, he did everything possible More

by Jesse1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your time in posting and glad that Tyler earned your perfect rating!

November 14, 2016

Respect While buying a vehicle is always exciting, the process it takes to drive it off the lot can be very exhausting. More so if the dealership, or, in t More

by Manny Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the 5 star rating and compliments about Tyler. The fact that you had experiences elsewhere to compare to your purchase with us gives extra significance to the compliment. We appreciate your business and look forward to maintaining your loyalty for many miles to come.

November 11, 2016

Problem Car Temporary Review:- This is a temporary review, I purchased a car from Troncalli, which turned out to be a problem vehicle. Initially I wrote a bad r More

by Floridian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2016

Amazed I just wanted to give a enormous thank you to Kim Porter- she helped me purchase my first car and alothough I was warned that buying a car is a horrib More

by Onehappyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on your first car purchase! We realize that is a BIG decision and glad that Kim made it an overall positive experience for you. Our entire sales team is committed to making sure that our customers never feel pressure during the process - we want everyone to drive away in exactly what they were looking for.

October 21, 2016

Great Job Due to a recent accident, we need to replace our second vehicle. I saw the low milage 2006 Jeep Grand Cherokee on their website. I decide to go and ch More

by Cheungs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merlene Morris
Dec 05, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your review and knowing that Merlene made the shopping experience pleasant for you!

October 18, 2016

Outstanding sales experience with Tyler Grant again! I just wanna say THANKS to one of the BEST sales professionals in the country! After my first experience buying my 2015 Durango, I knew that when I bo More

by Darrell Y.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We (and Tyler especially) are glad to be part of your vehicle purchasing process. As a family dealership - we all look forward to sharing your joy in a few years to find the perfect set of wheels for your daughter!

October 13, 2016

Outstanding! This was my second lease from Troncalli and the first time dealing with Kim Porter via the Internet. She is responsive, energetic, friendly, pleasant, More

by The Robinsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Oct 14, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

Wow! Thank you for posting such a great review of how Kim handled your recent lease. We appreciate your recommendation and 5 star rating!

October 12, 2016

Great Customer Experience The customer service that we received was so friendly, and low pressure that it made buying the easiest and fastest ever. We highly recommend this de More

by Naynaymeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins
Oct 14, 2016 -

Troncalli Chrysler Jeep Dodge Ram responded

We love to hear that your experience was fast and easy and appreciate your recommendation - thank you for posting!

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