Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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December 2017 Purchase I worked for several weeks with sales rep Will Jenkins, making periodic visits to the dealership and communicating via email and text. I found the sea I worked for several weeks with sales rep Will Jenkins, making periodic visits to the dealership and communicating via email and text. I found the search for my new 2017 Jeep Cherokee Trailhawk easy and informative. The buying process was easy in that the discounts and negotiation were handled in advance of me coming in to sign and drive away with my new vehicle. Previous experience with the dealership from a servicing standpoint (2 previous jeeps owned) was not positive. The recent buying experience renewed my faith in the dealership. More
A great buying experience! Every aspect of our experience with Troncalli--especially the helpful & pleasant staff--was truly great! Chris Klass (our salesman) as well as other Every aspect of our experience with Troncalli--especially the helpful & pleasant staff--was truly great! Chris Klass (our salesman) as well as other management & finance personnel with whom we dealt were incredibly personable, went above-and-beyond to be helpful, and made us feel like family. They all made this our very best, easiest, most enjoyable vehicle buying experience ever. We appreciate their excellent work and highly recommend Chris & this dealership. More
My experience was great! This place is amazing! We had the best service and we would highly recommend this place! Tyler Grant was a great salesman, he did everything possible This place is amazing! We had the best service and we would highly recommend this place! Tyler Grant was a great salesman, he did everything possible to make our experience wonderful! More
Respect While buying a vehicle is always exciting, the process it takes to drive it off the lot can be very exhausting. More so if the dealership, or, in t While buying a vehicle is always exciting, the process it takes to drive it off the lot can be very exhausting. More so if the dealership, or, in this case, the salesman doesn't take you as a serious buyer. Being just 20 and and looking even younger I came to expect that sort of treatment. I had visited multiple dealerships the week prior, and every single one brushed me off, kept me waiting all day (and I mean sunup till sundown) just to end up with no deal. Finally I ended up at Troncalli where Mr. Tyler Grant greeted my fiance and me with respect and immediately began working with us. The process was comfortable, professional, courteous and QUICK. Very efficient. We found a great truck, and the rest is history. More
Problem Car Temporary Review:- This is a temporary review, I purchased a car from Troncalli, which turned out to be a problem vehicle. Initially I wrote a bad r Temporary Review:- This is a temporary review, I purchased a car from Troncalli, which turned out to be a problem vehicle. Initially I wrote a bad review, however that was mainly due to some misunderstandings with emails not reaching me. The car has had a lot of problems, none of which were the dealerships fault, as the issues were intermittent and probably weren't evident when the vehicle was inspected by them, however at this time they are working with me to have the car replaced or to swap it out with another one in their inventory. I'll update this review when the problems have been fully resolved. More
Amazed I just wanted to give a enormous thank you to Kim Porter- she helped me purchase my first car and alothough I was warned that buying a car is a horrib I just wanted to give a enormous thank you to Kim Porter- she helped me purchase my first car and alothough I was warned that buying a car is a horrible experience it was false. Kim is an amazing person, honest, straightforward - I actually had a great time- Troncalli is the place to go if you want a good car at a good price! Make sure you ask for Kim. She's great! More
Great Job Due to a recent accident, we need to replace our second vehicle. I saw the low milage 2006 Jeep Grand Cherokee on their website. I decide to go and ch Due to a recent accident, we need to replace our second vehicle. I saw the low milage 2006 Jeep Grand Cherokee on their website. I decide to go and check it out. They have just recently purchased the Jeep and it has not been detail. But Merlene works with us and allow us to take the Jeep to our own mechanic. It help us to make the final decision and the whole car shopping experience was very pleasant. Thanks Merlene!! More
Outstanding sales experience with Tyler Grant again! I just wanna say THANKS to one of the BEST sales professionals in the country! After my first experience buying my 2015 Durango, I knew that when I bo I just wanna say THANKS to one of the BEST sales professionals in the country! After my first experience buying my 2015 Durango, I knew that when I bought another vehicle, it would be with Tyler. I wanted a 2016 Jeep Wrangler Unlimited but could never finalize a color after months. So I called Tyler and he said that he had the perfect choice for my needs, and he was RIGHT!! Even during the process, because we arrived early, he took my wife and I to lunch! How's that for customer service?!? If he changes dealerships, I'm buying wherever he's at! Tyler Grant is the EXAMPLE of what all sales representatives should be: friendly, knowledgeable and professional. The entire experience was amazing. He just keeps raising the bar! Every dealership needs a Tyler! 😎👍🏾 I WILL CONTINUE TO BLAST HIS NAME TO THE MASSES, and see him again, in a few years to get my daughter's first car (gasp)! Lol. A client for life Darrell Y. More
Outstanding! This was my second lease from Troncalli and the first time dealing with Kim Porter via the Internet. She is responsive, energetic, friendly, pleasant, This was my second lease from Troncalli and the first time dealing with Kim Porter via the Internet. She is responsive, energetic, friendly, pleasant, easy to work with, and hard working. Highly recommend her. Could go on about Kim, but I'll stop to keep this review short. If you want to buy or lease, I recommend Kim. Work with her first over the Internet. What a time saver! More
Great Customer Experience The customer service that we received was so friendly, and low pressure that it made buying the easiest and fastest ever. We highly recommend this de The customer service that we received was so friendly, and low pressure that it made buying the easiest and fastest ever. We highly recommend this dealership and will certainly go back. More