Troncalli Chrysler Jeep Dodge Ram

Used car search I have been looking for a specific Shelby GT 500 for a little over a year. I spoke with Chris Klass about it, and he has gone out of his way to attemp I have been looking for a specific Shelby GT 500 for a little over a year. I spoke with Chris Klass about it, and he has gone out of his way to attempt to locate one for me. More

Best Dealership I have visited Open, honest, knowledgeable and most importantly, GREAT DEAL! I visited CarMax yesterday, we are so much pleased by our experience here. Forget abo Open, honest, knowledgeable and most importantly, GREAT DEAL! I visited CarMax yesterday, we are so much pleased by our experience here. Forget about the big car lot please, you can find a better deal in places like Troncalli. More

Great Experience Rusty was awesome, and dealership was great. Learning that they do not carry inventory bought from auction was a plus for used car options. They seem Rusty was awesome, and dealership was great. Learning that they do not carry inventory bought from auction was a plus for used car options. They seem to have a great reputation. Rusty was super helpful, straight forward, great guy. I left feeling like the car I went with was a good deal for myself and the dealership. Would definitely recommend Rusty, great experience. More

Very Knowledgeable and Courteous Chris Klass has been extremely helpful in my attempts to make a decision regarding the Ram 1500/2500 diesel vs the Ford 150 / 250. With his accurate Chris Klass has been extremely helpful in my attempts to make a decision regarding the Ram 1500/2500 diesel vs the Ford 150 / 250. With his accurate information I can make a better decision. While I have yet to purchase, that is only because I have to get rid of a VW Jetta in March. I appreciate his knowledge and patience while I decide. I will only work with salespersons who display the most genuine desire to meet my needs w/o pressing me to buy "right now". Chris totally understands where I'm coming from and I will recommend him to others. More

excellent sales staff Chris was great! He worked very well with us and answered all of our questions right away. He was helpful and kept us informed through out the entire Chris was great! He worked very well with us and answered all of our questions right away. He was helpful and kept us informed through out the entire sales process. More

Will Jenkins is the best We knew Will was serious when we pulled up on a cold and rainy day, and there he stood, underneath his umbrella. We planned to drive around the lot an We knew Will was serious when we pulled up on a cold and rainy day, and there he stood, underneath his umbrella. We planned to drive around the lot and leave, but he struck the perfect balance of friendly without being aggressive. We ended up on a test drive and he was knowledgeable and confident in the vehicle. We didn't make a decision that day, but we returned to the dealer, mainly on the strength of his knowledge and demeanor. Today we sealed the deal. Anyone interested in a Troncalli vehicle will find warm, capable hands in Will Jenkins. Although the paperwork is not the fun part of the experience, Derek's easy-going manner made that part a pleasant experience as well. More

Great Experience Last week I called and inquired about 2016 Chrysler 300. The front desk put me through to Rusty . We were negotiating, price, trade in value and fin Last week I called and inquired about 2016 Chrysler 300. The front desk put me through to Rusty . We were negotiating, price, trade in value and financing for about 2 days when the vehicle sold. I was bummed about this but understood this is the nature of the business. I decided to go to another dealership and look at another 300 similarly priced . Rusty called me back and told me that they found another 300 with a few more options than the original car we were negotiating at another dealership and that Troncalli would be willing to make a trade to get this car . I accepted , I came out paying less then I budgeted for and the customer service was great . I would recommended this dealership and to request Rusty to anyone . I've bought a lot of cars over the years and Rusty was by far the best sales guy I've dealt with . As far as finance Derrick , was polite , knowledgeable and very professional . It was clear he has integrity and was a man of his word . More

Brandon Champe was awesome at Troncalli! He made the buying process so easy!!! He was so helpful and friendly! He went out of his way to make this process easy a was awesome at Troncalli! He made the buying process so easy!!! He was so helpful and friendly! He went out of his way to make this process easy and move quickly and smoothly! Thanks Brandon! More

Enjoyable buying experience Had an enjoyable experience buying a new Jeep Wrangler from Troncalli. The sales staff took the time to understand what my wife and I wanted. Then, th Had an enjoyable experience buying a new Jeep Wrangler from Troncalli. The sales staff took the time to understand what my wife and I wanted. Then, they showed us the Jeeps that fit our search. We also appreciated that our salesman, Chris Klass, owned a Wrangler and shared from his experiences. Once we started negotiated the price Chris and the team handled us with patience and respect. We felt absolutely no pressure to make a deal. In the end, Troncalli gave a fair price and a great value. Look forward to working with the team in the service department as we maintain our new car for many years to come. More

Truck sitting in parking lot for a week . Call Dealer on the week of Thanksgiving for an appointment to have my truck tow in and I was told they were too busy to look at it that week made an Call Dealer on the week of Thanksgiving for an appointment to have my truck tow in and I was told they were too busy to look at it that week made an appointment for the following week have the truck towed to the dealer on Tuesday , and today is Tuesday A week later and they haven't looked at yet the truck has been sitting on the lot for a week now call service of visor left him a message have not heard from him yet , I was told that the truck was going to be coming in the shop on Monday today is Tuesday and I haven't heard from him ,the lack of customer service by service of visor is beyond me it feels like they doing me a favor, I thought they were there to take care customers with car problems.. More