Troncalli Chrysler Jeep Dodge Ram

First time buyer-AMAZING experience What started as the most miserable, first-time car-buying experience ended as the most simple and exciting experience. I was lucky enough to have Will What started as the most miserable, first-time car-buying experience ended as the most simple and exciting experience. I was lucky enough to have Will Jenkins as my salesman. I had been to a few other dealerships that were completely disheartening experiences. I went reluctantly last minute to this dealership and I am so glad I did. Will walked me through each and every step and took his time in understanding what my needs/wants were for my next car. He NEVER showed any interest in making money off of me like other dealership salesmen had. Instead, he really worked hard to get me what I wanted at a price point that I was comfortable with. He was very knowledgable on the car with any question my boyfriend had in regards to the motor or other mechanical parts. The whole process went extremely smooth and I would highly recommend that everyone should come to this dealership and ask for Will Jenkins if you want to be well taken care of, the whole way through. Thanks Will! More

Big Bear Jeep Working with Rusty and Tye at Troncolli was a great experience. They did not try and push the cars on their lot instead they worked with us to find th Working with Rusty and Tye at Troncolli was a great experience. They did not try and push the cars on their lot instead they worked with us to find the Jeep we wanted.'Other dealerships we went to would only try and sell us the vehicles off the lot and even went as far as telling us some after market additions were better than what was offered from Jeep. Glad we were able to find Tye and Rusty More

2017 Jeep Wrangler Purchase I had been looking for over a year for exactly what I wanted - I had been to several different dealerships already, but Elaine went above and beyond t I had been looking for over a year for exactly what I wanted - I had been to several different dealerships already, but Elaine went above and beyond to help me find exactly what I wanted. Troncalli gave me more than anyone else had offered on my trade, and Elaine was attentive every step of the way. This was by far the best car-buying experience I've ever had. More

Outstanding buying experience I had a great experience with Tyler at Troncalli. He was extremely professional! I just bought a brand new Ram Limited. Nice job to everyone at this I had a great experience with Tyler at Troncalli. He was extremely professional! I just bought a brand new Ram Limited. Nice job to everyone at this Dealership!!! More

Great! Drove about an hr. to come to Troncalli to get a Jeep Grande Cherokee that I've been spotting for a couple of mths. My husband and I spoke with Chris Drove about an hr. to come to Troncalli to get a Jeep Grande Cherokee that I've been spotting for a couple of mths. My husband and I spoke with Chris and helped us get what we came in for. Chris and his staff were very friendly and will def. be back. Thanks guys! Keep up the good work. More

No BS, straight shooters I always take non-luxury domestic dealerships with a grain of salt. I have seen bad ones and I have seen some so horrific, it was damned near crimina I always take non-luxury domestic dealerships with a grain of salt. I have seen bad ones and I have seen some so horrific, it was damned near criminal. Upon approaching Troncalli, I came into contact with Bruce and he seemed like a really nice guy. He has been at this store for over ten years rather than my other experience with two other Chrysler stores that basically have a revolving door of salesmen and do not treat you well because they are not into repeat business, just a quick sale, with absolutely no long term relationships. I had the exact vehicle in mind when I got there, I was treated very well and the transaction was very smooth. I was in and out in 90 minutes. The financing was about .2 higher than if I got it on my own but it was fair as they did all of the legwork for me. A small price to pay for convenience. The F&I department here is spectacular and not a bunch of sharks, which is the norm. Even better, the vehicle with the exact options I wanted was not on lot; however, Bruce offered to order it for me. Most dealers just want to get you in the door to buy anything just so they can move metal. If I had any gripes, it would be that they addendumize every single car with a couple of minor things that I don't really care for and that their dealer fees are slightly above average. I totally did not care about the gripes as everyone deserves to make a little profit on a deal and I got pretty much exactly what I wanted with absolutely no haggling and a fair price on my trade. On top of that, they were very honest, that is priceless. Hear me now and believe me later, read the reviews on all of these dealerships and take the BS ones with absolutely no criticism and ignore them. Then, take the bad ones with a little skepticism. A lot of these glowing reviews you read at other dealerships are usually bribed with a free oil change or something like that. More

These guys are great! I had a great experience looking for and buying a Jeep from Troncalli. Chris was everything you want a salesperson to be: knowledgeable, patient and i I had a great experience looking for and buying a Jeep from Troncalli. Chris was everything you want a salesperson to be: knowledgeable, patient and intensely focused on getting me the perfect vehicle and a great deal. I've bought a lot of cars in my life and this was definitely the best experience ever. Thanks Chris and Troncalli! More

This place stands in a class all to its self. A1 From service to sales. This place is one of a kind. I doubt there's anywhere on this planet that can beat the level of quality care and sincerity of h From service to sales. This place is one of a kind. I doubt there's anywhere on this planet that can beat the level of quality care and sincerity of his employees. I will choose no other place to buy a car. This is not a made-up add this is a true life experience. I was helped by a man named Rusty Honiotes . Knowing he cannot make a dollar off of me, he still took the time, the care and the patient's, never rushing me and help me in every way possible. I did not know people businesses like this still exist thank you for revitalizing my faith in true business More

Issues addressed by GM personally. Mr Rudd contacted me personally today to address my concerns. While it is too late to remedy many of my complaints retrospectively pertaining to the c Mr Rudd contacted me personally today to address my concerns. While it is too late to remedy many of my complaints retrospectively pertaining to the customer service I've already been subjected too; I do believe Mr Rudd is sincere when he says he has already addressed some of my concerns and will use it as a learning tool for both Finance and Servive Departments. I also believe if I chose to do business with Troncalli again it would be a different experience from last time. More

Excellent sales professional and trouble-free transaction Chris was excellent to do business with and respnded to my purchase interest. This created a very pleasant environment which lead to my purchasing a v Chris was excellent to do business with and respnded to my purchase interest. This created a very pleasant environment which lead to my purchasing a vehicle. More