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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,893 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,893 reviews

March 14, 2017

Smooth sailing Chris klass was an excellent sales associate - easy to work with, very professional, knowledgeable and warm. Talked about the differences In cars and More

by Kublanow3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Giller, Chris Klass, Derek Langley
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We truly appreciate the insight you provided regarding each of the team members you encountered during your purchase experience. Thank you for the compliments and review!

March 14, 2017

Easy non hassle laid back experience The salesman and finance manager were both very helpful and honest during the negotiations and buying process making this purchase one of the best ca More

by Drrlmd43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Langley
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting the review - so glad Tyler made it one of your best car buying experiences ever!

March 13, 2017

Exceptional Bob Shivers did an amazing job in getting me out of a difficult situation with a used vehicle and putting me in a brand new Jeep! This is my second p More

by suzannek
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

The best compliment is being your dealership of choice again - thank you for the compliments and rating of how well Bob handled your purchase experience.

March 13, 2017

Happy Customer Rusty Honiotes did a bang up job for me on my new car. Buying a new vehicle can be stressful, but Rusty and the guys at Troncalli made it easy and no More

by johns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Honiotes
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Glad to know that Rusty made your purchase a five star experience - thank you for posting!

March 13, 2017

Great Experience! I purchased a Jeep Grand Cherokee from Troncalli and the overall experience was great. The entire team including Bruce who sold me the car was pleasa More

by Jimatlantaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Belanger, Brian Wolfswinkel
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We love to read reviews describing the sales process at Troncalli as stress-free! Glad you had the chance to meet so much of our team during your purchase experience - thank you for posting.

March 10, 2017

An enjoyable purchase experience Couldn't have asked for a better purchasing experience. From start to finish, Chris Klass provided not only vehicle information, and lots of it, but More

by knight 20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Welcome to the Jeep world - thank you for posting the kind words about Chris!

March 08, 2017

Great Buying Experience Will Jenkins took the time to make sure we found the perfect vehicle. He listened to our needs and wants and gave us 3 options that fit. We knew wha More

by Dorothy Tieslau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins, Derek Langley
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We appreciate your review of the "overall superior experience" with us -thank you!

March 07, 2017

Awesome experience I found an SUV on TrueCar from Troncalli dealership in Cumming. The vehicle was a great price and Bob Shiver was a great salesman. Highly recommend fo More

by Daphne Blakley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for recommending Bob and posting a review!

March 03, 2017

excellent customer service Quick and great service, excellent salesman, help me with the decision. Good person to deal with, kind and patience, offer me a coffee, treat me with More

by Kerima Bello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting a review - glad to know we earned all five stars and stop by for a cup of coffee anytime!

March 03, 2017

Great experience We did not plan on purchasing a vehicle. But Will was very helpful in finding something that would fit all of our needs. In the end he even found us a More

by NBent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins
Apr 03, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

When you are ready for your first maintenance visit our service team will take good care of you and your new car as well - thank you for the review!

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