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Your next car from Chris at Troncalli - Best Value! The Troncalli dealership in Cumming GA (Dealer #88920, Phone# 678-244-4100) is very comfortable, has an abundant selection of vehicles, and has great The Troncalli dealership in Cumming GA (Dealer #88920, Phone# 678-244-4100) is very comfortable, has an abundant selection of vehicles, and has great customer service. We were greeted by an excellent salesperson, Christopher Klass. Chris was friendly, courteous, and very knowledgeable about product features and details. Chris was able to quickly find an inventory item to best match our needs for a test drive. Chris was very thorough in the product demonstration and was quick to point out features and product details that made the vehicle even more attractive. We have a very high expectation of excellence and we were not disappointed. Chris clearly presented his case, as if he was a polished trial attorney winning over a jury with a tremendous closing statement. The dealership stayed past closing to help us complete the sale. Days after the sale, Chris contacted us to learn how satisfied we were with the purchase and provided answers to any questions we had. If other customers or dealerships wish to maximize the best customer experience possible, please call Chris at the Troncalli dealership in Cumming, GA. More

The quality of Troncalli's customer service is abysmal My name is Mark C. McMasters and I live in Alphaetta. Had abysmal customer service at their Subaru store last year for reference, so I guess that I sh My name is Mark C. McMasters and I live in Alphaetta. Had abysmal customer service at their Subaru store last year for reference, so I guess that I shouldn't be too surprised. I'm now in the market for a second car, a manual transmission 2017 Wrangler. Troncalli Jeep has a 2017 Willys Wheeler in Rhino color that fits the bill perfectly. This vehicle is still listed in their inventory. Sales person contacts me after I inquire about the Willys Wheeler. Sales person doesn't provide me with photos that I asked for but invites me to Troncalli Jeep dealership. Troncalli is maybe 10 miles away from me. Wouldn't you know that the Willy Wheeler had been sold days ago...and it still listed as 'available'... Which is it? Its apparent to me that Troncalli likes to waste peoples time. I'm not certain that Tronaclli is genuinely interested in building trust for a prospective (and local!) customer, let alone maintaining that earned trust. More

Go to Chris next time you need a car Chris was recommended to me by a close friend and I am extremely happy that he was. The search for the exact model of jeep that I wanted was particula Chris was recommended to me by a close friend and I am extremely happy that he was. The search for the exact model of jeep that I wanted was particularly difficult because of the extremely specific options that I was looking for. Before I even met Chris, he had worked harder to find me the right jeep than any of the salesmen that I had met with in person. He was able to identify options that I had not even considered from just a simple phone call. Chris finally arranged for the jeep to be transferred from an out of state dealership and have a tow hitch installed. I couldn't have been happier with it. Once the sale was completed he even took the time to walk me through the removal of the soft top and several other features of the jeep even though the dealership had already been closed for over an hour. Troncalli is not close to my home, but it was certainly worth the extra drive to work with Chris. Tell him David sent you More

Good Cars, Fair Prices, Great Service This is the only dealership to actually give me a fair value for my trade-in. My challenger RT is very unique and fairly priced. It also does not This is the only dealership to actually give me a fair value for my trade-in. My challenger RT is very unique and fairly priced. It also does not have a single dealer brand on it! This is the only car I have ever bought that doesn't have any annoying dealership labels! My salesman, Chris K, was great to work with and not pushy or aggressive like most salesmen. This is very rare and I honestly recommend you talk to him. More

Fantastic no pressure transaction Usually when I walk on to a car lot, my anxiety builds to the point that I look around a few minutes then leave before anyone can come out to talk to Usually when I walk on to a car lot, my anxiety builds to the point that I look around a few minutes then leave before anyone can come out to talk to me. I visited Troncalli to look at a specific vehicle and met with Rusty right out front. He was was courteous and helpful and never gave me the impression he was trying to push the sale. I took the week to think about it and ended up purchasing the car from them for a great price. I feel like they even went over and above to provide me with as much money for my trade as possible. I never once felt pressure from anyone at this dealership, only the support I need to make an educated decision. I will definately visit Troncalli again when its time to look at another vehicle. Thanks for the outstanding service1 More

Painless buying experience! Chris listened to what I wanted in a new Grand Cherokee, pulled several and talked through which would be best! Painless buying experience! I would Chris listened to what I wanted in a new Grand Cherokee, pulled several and talked through which would be best! Painless buying experience! I would recommend Chris if you are looking for a new vehicle. More

Simple and clean I took a lot of time discussing and testing features on multiple trim levels. It took a bit of time, but I didn't get pressured into anything. Chris w I took a lot of time discussing and testing features on multiple trim levels. It took a bit of time, but I didn't get pressured into anything. Chris was very patient despite how much of his time I took and he continued to go over and demonstrate features to me despite the fact that it was past closing and the paperwork had already been signed. The process was made painless by the fact that during downtime he told me his own experiences with his own Jeep and family as well as just being an overall friendly person. More

Simply Awesome Chris went the extra mile to get the best deal right for my situation. Chris was knowledgable and friendly making the purchasing process efficient and Chris went the extra mile to get the best deal right for my situation. Chris was knowledgable and friendly making the purchasing process efficient and painless. Changing his schedule to meet my buying needs makes Chris Klass top notch in my book and highly recommend for all your automotive purchasing needs!!! More

Fantastic customer service! The dealership understood my exact needs and provided fantastic customer service. They had exactly the Jeep I was looking for. Would recommend to an The dealership understood my exact needs and provided fantastic customer service. They had exactly the Jeep I was looking for. Would recommend to any buyer!! More

Excellent Buying Experience-AMAZING We started off simply looking for a Jeep and we were not sure exactly what we wanted. Our salesperson Rusty Honiotes exceeded our expectations. It t We started off simply looking for a Jeep and we were not sure exactly what we wanted. Our salesperson Rusty Honiotes exceeded our expectations. It tooks us at least 3 weeks to make our decision. Meanwhile, Rusty was extremely patient with us and helpful. We actually ended up buying a truck as well. Believe me when I say that it took a very special salesperson as well as a very special truck for my husband to even consider trading in his other truck. Rusty made the whole process so easy and explained everything so well. We now consider him a personal friend. Thank you so much! More