Troncalli Chrysler Jeep Dodge Ram

Excellent Customer Service What an excellent experience! Chris and Bob went well above and beyond my expectations. I never felt pressured or pushed into buying anything. When we What an excellent experience! Chris and Bob went well above and beyond my expectations. I never felt pressured or pushed into buying anything. When we couldn't find what I wanted, they helped me build it. I would highly recommend talking to them! Thanks Chris and Bob! I love my new Jeep Sahara! More

Girls can own trucks too I was looking at a Ram when Chris Klass walked over to ask me if I needed assistance. I was not sure any salesman would give this short, middle-aged I was looking at a Ram when Chris Klass walked over to ask me if I needed assistance. I was not sure any salesman would give this short, middle-aged woman a second look since I was looking at Ram 1500 Rebel 4x4 Crew Cab. Chris was very easy to talk to and I told him I was shopping around and looking at trucks. He went to get the keys and pulled the truck into the Collision Bay out of the sun...it was a very hot and humid day. He went through all of the bells and whistles. I am not sure if he knew he had me sold on the truck when he showed me how I could lower the truck to an entry-exit level. This was going to make it easier for my mother to get into and out of my truck. We test drove the truck and I enjoyed how easy it was to drive. When researching trucks I had already scratched off my list the Rebel. But after taking it on a test drive I had made up my mind I was going to be buying the Rebel. After having the truck for more than a week now I can honestly say I love it. We drove the Rebel to Tennessee and back the other day. A very comfortable ride and great visibility. Both my husband and my dad had plenty of room riding in the back seats. The Rebel is our third Dodge vehicle. My husband has a Ram 1500 which has over 200,000 miles on it. My other Dodge is a Citadel which I have owned for three years. My youngest brother has a Jeep Cherokee and a Ram 1500 with the Eco-Diesel engine which he very much enjoys (great gas mileage). Thank you Chris for helping me buy my first 4x4. Girls can own trucks too. More

Got your back I called the dealership on 7/12/2017 and talked with Chris about a diesel. He was more than happy to work this deal mainly over the phone, as I live 3 I called the dealership on 7/12/2017 and talked with Chris about a diesel. He was more than happy to work this deal mainly over the phone, as I live 3 hours away. We talked for 3 days and I was coming in on Saturday the 15th. Now this deal started a little rocky because when I arrived someone else was test driving the same truck that I drove 3 hours to purchase. I was a little upset and voiced my opinion as well. Chris had my back the whole time. I did not purchase the truck on Saturday, but that wasn't all they're fault. Chris and Eric, the sales manager, continued to work this deal and got it approved on 7/20. After the deal was approved Chris agreed to drive 3 hours and deliver it to me. He insisted on driving to my job, as to not inconvenience me at all. He drove to my job and we finished everything on site. Then he took my trade and, of course, drove 3 hours back. Like I said, this deal started rocky, but through the persistence Chris and the rest of the dealership it turned out to be a great and I would buy there again and definitely recommend them. Thanks guys, I love my Duramax More

Great experience My daughter and I visited your dealership and was greeted by Will Jenkins. He was very knowledgeable and very courteous. I would recommend him to anyo My daughter and I visited your dealership and was greeted by Will Jenkins. He was very knowledgeable and very courteous. I would recommend him to anyone. We purchased a 2017 Renegade. More

Best car buying experience ever! After finally being in a position to buy my dream car, a new Jeep Wrangler Unlimited Rubicon, I was referred to Troncalli. The GM, Clifford Rudd, hook After finally being in a position to buy my dream car, a new Jeep Wrangler Unlimited Rubicon, I was referred to Troncalli. The GM, Clifford Rudd, hooked us up with Will Jenkins. What a wonderful experience!!! I had researched Jeeps for a year and knew exactly what I wanted. Will was so patient, listened to all of my requests, and tried to find exactly what I wanted. He took me on a great test drive explaining all of the features and allowing us to take the top down and drive the hill behind the dealership. I was sold! Unfortunately, Will couldn't find a Jeep outfitted exactly like I wanted within 500 miles. Next step, build a Jeep just for me! What fun! After waiting 5 weeks, my dream car has arrived! Will even called me to let me know it was on the train to Georgia! He stayed late for us to come pick it up once it arrived and still took the time to explain everything about my sweet new ride! I couldn't be happier! Thank you Will! You made car buying fun!!! More

great experience my salesperson chris klass valued my time and we listened to my needs. as such we completed the transaction in less than 30 minutes without all the b my salesperson chris klass valued my time and we listened to my needs. as such we completed the transaction in less than 30 minutes without all the back and forth. i bought a used vehicle and they detailed it and provided a full tank of gas. they also have friendly and helpful employees that take care of customers..a novel concept huh? More

Great experience Chris was a pleasure to work with. No high pressure and the sale went smoothly. This is our 5th vehicle from Troncolli and I was not disappointed. Chris was a pleasure to work with. No high pressure and the sale went smoothly. This is our 5th vehicle from Troncolli and I was not disappointed. Excellent service and all with a smile. More

John Richards the Service Manager My grandson placed his tablet in our JEEP's glove box and it became jammed and could not be opened. Brought the JEEP to John during a very busy time a My grandson placed his tablet in our JEEP's glove box and it became jammed and could not be opened. Brought the JEEP to John during a very busy time and he worked on it while my grandson held the flashlight. Well he was able to unjam the tablet and made my grandson a very very happy young man. Awesome customer service, he stopped what he was doing and was determined to open the glove box. We are very grateful for his assistance and as usual will be back for any service needs. More

Vehicle Purchase The purchase of my vehicle went smoothly. Chris was great to work with! I was able to get the car when I needed it and it was clean and ready to go! The purchase of my vehicle went smoothly. Chris was great to work with! I was able to get the car when I needed it and it was clean and ready to go! More

Used Vehicle Purchase Chris Klass was low key and easy to deal with. We would definitely recommend Chris and Troncalli for your next new or used vehicle purchase Chris Klass was low key and easy to deal with. We would definitely recommend Chris and Troncalli for your next new or used vehicle purchase More