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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,893 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,893 reviews

August 03, 2017

Great experience Bought a new Wrangler at a fair price with no hassle and no haggle. Honest and trustworthy, totally awesome. I would buy from these guys again. More

by rg27610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Belanger
Aug 07, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the 5-star rating and we hope you are enjoying your new Wrangler!

August 03, 2017

Chris Klass was excellent! A+! Troncalli treated me right! For context, I am an executive over a North American sales organization at a large corporation and I have seen many sales people come and go over the More

by Wes.Show
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Aug 05, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your kind words regarding your experience with Chris. I used your review to sing his praises in today's sales meeting and wouldn't you know it, he is on vacation this weekend! I will have to wait to congratulate him on a job well done! Sincerely, Clifford Rudd, GM

August 01, 2017

It's a great place to buy a vehicle I found the vehicle on the web site and decided to go and look at it and when I got there the truck I went to look at was already gone but they had th More

by David Perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Aug 07, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

It is very important to us that our customers never feel pressure during the shopping and purchase process - thank you for reviewing your experience with us!

July 31, 2017

Simply Amazing When is the last time you bought a new car and the General Manager came and checked on you several times during the process to make sure you were happ More

by Greatful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
General Manager Eric Brinkman, F&I Sam Rangel., Chris Klass, Len "Cotton" Cottonjim
Aug 07, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad you enjoyed the purchase experience and appreciate your time in rating us!

July 28, 2017

Wonderfull experince No other place to buy a car or truck sales cleanliness of bathrooms waiting room fantastic loan department sot on for me treated as a friend not a cus More

by mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Jul 28, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We really appreciate your comments and when you are ready for your first maintenance visit we will take great care of your vehicle, and welcome you as a friend in our service department as well!

July 28, 2017

Excellent experience Tyler was easy to work with. Listened to the questions I asked and answered all of them. He also asked the proper questions to make sure my new truck More

by Gerald Nippert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We are certainly glad to know that your experience with Tyler was worthy of a 5-star review - thanks so much for posting!

July 25, 2017

Great Car Buying Experience Everyone involved with our purchase was friendly and professional. We never felt pressured to make a decision and have been very happy with the after More

by RVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Klass
Jul 28, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad you had a great car buying experience and appreciate your 5-star review of Chris's role in making that happen!

July 25, 2017

Premiere Buying Experience I purchased a used Dodge Dakota Truck from Troncalli and had a great overall experience. The sale team was very knowledgeable about the vehicle and w More

by Kenny Oxler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Jul 28, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post about your experience and the 5-star review!

July 24, 2017

Excellent Customer Service What an excellent experience! Chris and Bob went well above and beyond my expectations. I never felt pressured or pushed into buying anything. When we More

by Tshelton08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass, Bob Shiver
Jul 24, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting a review about your purchase experience. Your recommendation about Chris and Bob providing a pressure-free sale is exactly what we want all of our customers to enjoy about buying from Troncalli.

July 23, 2017

Girls can own trucks too I was looking at a Ram when Chris Klass walked over to ask me if I needed assistance. I was not sure any salesman would give this short, middle-aged More

by girlwitha4x4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ayers, Chris Klass
Jul 24, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on the newest addition to your Dodge/Jeep family of vehicles! We are glad to hear you are enjoying your truck and appreciate your review.

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