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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,915 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,915 reviews

September 26, 2017

Great service easy to deal with. Full details and disclosure of vehicle history, no hidden fees. Thanks Chris for your business. Great trade in service as well. More

by GSme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review of how Chris handled your purchase experience!

September 25, 2017

Amazing experience! My husband and I went in to look at a possible SUV or van, we didn’t really have a specific one in mind nor did we actually need one, but with having More

by Carolynmarie1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Belanger, Tye Bergquist
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Family road adventures are definitely more enjoyable with extra leg room. We are glad you found the perfect SUV and hope it makes all of your fall adventures even more fun!

September 25, 2017

Straightforward easy process. The process was about as painless as can be for purchasing a new car. There wasn't a bunch of pressure and needless upselling. Tyler was very helpful More

by Carbuyer
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We love to read that our customers appreciate the pressure-free purchase experience at Troncalli. Thank you for posting a review about Tyler!

September 25, 2017

Great guys Both are amazing and will be fully honest with you. Did not feel pressured by either one and would come and deal with either one again. More

by jeepgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Jenkins
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for posting a review about Will and Tyler - we are glad you were pleased with sales team!

September 22, 2017

Excellent service I was completely treated as a costumer that wanted & needed a car. Will went beyond call of duty to help me to achieve that! Thank you for providing s More

by Ladyd
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, SamRangel, Willie Jenkins
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your compliments about Will and taking the time to review your purchase experience with us!

September 15, 2017

Great dealership and associates Troncalli was a great car buying experience! They took care of me 100% from the time I picked out the car I wanted to the time I left!!! Matt Taylor More

by TammiL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew and Nick O'Neill, Matt Taylor
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad to know that you love your new ride and appreciate your 5-star review!

September 14, 2017

Best customer service EVER! This trip to this dealership was the VERY FIRST time ive never felt pressure or got the run around. Tyler made me feel like my money, time and input w More

by KaylaCampbell611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Bird
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We want every aspect of purchasing a new car to be a pleasure and are glad to know that your experience was a good one -thank you for posting a review!

September 11, 2017

Overall good experience I recently purchased a new Ram from Troncalli. I would purchase from them again. It was an overall good experience. We negotiated over the phone and More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the review and we hope you are enjoying every mile in your new truck!

September 11, 2017

Troncalli Jeep ~ The Best !!! Always a joy working with Clifford and Chris! Professional, Froendly and Great experience! The Service and Service Department is also great! Job w More

by Troncalli Jeep ~ The Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Pearce, Chris Klass, Len "Cotton" Cottonjim
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review of Cotton, Chris Klass, Chris Pearce and Clifford - we appreciate it!

September 05, 2017

New Jeep #troncallityler I went to Troncalli after my mechanic recommended them. I can not say enough about the sales experience. Bob Shiver went out of his way to find a Jeep More

by Katie G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Shiver
Oct 11, 2017 -

Troncalli Chrysler Jeep Dodge Ram responded

We are glad to hear that you had the no-pressure purchase experience that we want for all of our customers. Thank you for your kind words about Bob!

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