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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,915 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,915 reviews
March 17, 2018
Best experience I've had in 20 years of purchasing cars PLEASE READ!!! If you've ever purchased a vehicle you know as exciting as it may be to have a new toy, the process in which you typically go through PLEASE READ!!! If you've ever purchased a vehicle you know as exciting as it may be to have a new toy, the process in which you typically go through isn't the most awesome. Five weeks ago, I started my journey towards a new Jeep Grand Cherokee. After visiting 3 different dealerships and negotiating at least 5 different vehicles, countless hours going back and forth with no light at the end of my tunnel. When I thought all hope was lost, I stumbled across exactly what I was looking for on the web. I live in Buckhead and this perfect Jeep was located at Troncolli in Cumming GA. I submitted an inquiry online and was immediately contacted by Chad Giller. He is one of the sales managers at the dealership. Exhausted with the process I emailed him exactly what my trade in consisted of and what I was looking to purchase. Later that afternoon, I drove the 45 minutes to meet with him and view my perfect Jeep. There was zero back and forth. Everything was laid out perfectly to my liking and within 3 hours flat, I was driving away in that very same perfect Jeep I initially inquired about. James the financial manager went above and beyond to assist in securing a loan and interest rate that I was comfortable with. Between the two amazing men on my side, I can honestly say that this was the most simple and painless car buying expirience I have ever had in 20 years! They will definitely be my first stop in the future and it should be yours. Thank you Chad and James it was an honor working with you both. Lisa Barra More
by Lbarra
Employees Worked With
Chad Giller
March 15, 2018
Outstanding My wife and I purchased a new Jeep JL, the entire experience was the best I’ve ever had at a dealer. Rex took great care of us, very patient and let u My wife and I purchased a new Jeep JL, the entire experience was the best I’ve ever had at a dealer. Rex took great care of us, very patient and let us do as many test drives as we wanted, answered all of our questions, and cared more about us instead of just making a sale. The entire Troncalli team has been nothing short of exceptional, would highly recommend to anyone in the market for a new or used vehicle. Special thanks to Eric and Tye for making the business portion as easy as possible. Tye went out of his way to help us get all of the features we wanted while maintaining our price range. Overall, it was an outstanding experience and I will be recommending to all of my friends and family. More
by Greg G
March 14, 2018
Great experience! This was an amazing experience, Chris Klass was very professional and made my buying experience enjoyable. I would highly recommend Troncolli and Chri This was an amazing experience, Chris Klass was very professional and made my buying experience enjoyable. I would highly recommend Troncolli and Chris Klass to any one looking for a new or used vehicle! More
by Yeah
Employees Worked With
Chris Klass, Cole Barker
March 14, 2018
Chad Giller is AWESOME!! Chad made my car buying experience a smooth and painful process! He did everything to get the deal done and even applied generous discounts too! If y Chad made my car buying experience a smooth and painful process! He did everything to get the deal done and even applied generous discounts too! If you’re looking for a new car, it would be in your best interest to work with Chad. Thanks again Chad....I’ll be back for sure! More
by Cncampbell05
Employees Worked With
Chad Giller, Cole Barker
March 12, 2018
Jeep purchase I had an overall excellent experience with My 2018 grand Cherokee purchase from Troncalli Jeep. My salesperson Tyler Grant did an outstanding job. M I had an overall excellent experience with My 2018 grand Cherokee purchase from Troncalli Jeep. My salesperson Tyler Grant did an outstanding job. My delivery inservice he gave me was extremely thorough and saved me countless hours of plowing through the manuels . Strongly recommend More
by Jeep guy
March 11, 2018
Awesome Experience I have purchased many vehicles over the years, the experience I had at Troncalli was outstanding and best so far. From the minute I stepped into the I have purchased many vehicles over the years, the experience I had at Troncalli was outstanding and best so far. From the minute I stepped into the dealership everyone was very accommodating. No haggling, no pressure, up front, honesty from everyone I encountered! These guys were running around in the pouring rain to bring me different vehicles to test drive. I would highly recommend this dealership! Thank you Troncalli Team! More
by RPWags
Employees Worked With
Billy, Cole Barker, Steve Radford
March 10, 2018
Online Deal Great service and quick. Negotiated deal on internet and drive from Alabama to get car. I would recommend this dealer. Best any local price by 2k. Great service and quick. Negotiated deal on internet and drive from Alabama to get car. I would recommend this dealer. Best any local price by 2k. More
by Swhall
March 09, 2018
Excellent service, extremely friendly staff Chris Klass was extremely friendly patient and attentive, when i went looking for my Jeep. He was very knowledgeable and a shear pleasure to deal wit Chris Klass was extremely friendly patient and attentive, when i went looking for my Jeep. He was very knowledgeable and a shear pleasure to deal with. I would highly recommend Troncalli and Chris to anyone looking for a fair deal and a great staff More
by pnkfld98
Employees Worked With
Joe in the shop is aces!, Chris Klass, Joe Maturani
March 09, 2018
Plum Crazy! That title describes me when I first laid eyes on the purple Jeep Wrangler. My first case of new car fever in about 30 years. Chad Giller was very ea That title describes me when I first laid eyes on the purple Jeep Wrangler. My first case of new car fever in about 30 years. Chad Giller was very easy to work with, answered my questions, e-mailed me instantly, and showed me how to work the roof gizmos on my new Jeep. I like this dealership, just as I did in 1996 when I bought my first Jeep Cherokee. 22 years later, I have my second one, and I can now be known as that crazy old lady with the purple Jeep. Thanks for a good buying experience! More
by Chris32
Employees Worked With
Chad Giller
March 09, 2018
Superb! Great people! Can not say enough how Awesome the guys at Trocalli are!! They treat you like they have known you forever.I love my 2016 Dodge Journey!!! Can not say enough how Awesome the guys at Trocalli are!! They treat you like they have known you forever.I love my 2016 Dodge Journey!!! More
by ChristyC#5
Employees Worked With
Rex Kilpatrick
