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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,916 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,916 reviews

May 27, 2018

Great customer service! I was "just looking" at a new Dodge Charger (owned a 2011 and a 2013 R/T before) and met Rex. He was able to take great care of me. It was already pre More

by cathynorwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Barker, Rex Kilpatrick
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great response, Rex and Kim are always making sure the customer gets the best car.

May 26, 2018

Great experience The sales person was very professional and pleasant. My wife and I felt like he did everything he could to be accommodating and find us the truck w More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Radford
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review.

May 26, 2018

Great salesman Will Jenkins was great, he worked to fill my needs which were pretty narrow. And although i did not get the exact payment i wanted. I left with a grea More

by Kristenk321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Jenkins
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Will is always making sure the customer gets the best car.

May 20, 2018

Steve Radford was amazing, but Not the finance/contract dept Mr. Radford is a great guy. He was amazing with making us a good deal and even better experience for my daughter’s first car experience. But what I di More

by Coach0019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Radford
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Steve is always making sure the customer has a great experience.

May 18, 2018

Great experience From start to finish the whole experience was painless and easy. Steve was phenomenal and really spent the time to explain everything while not pressu More

by Blaketb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Radford
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Steve is always making sure the customer gets the best car.

May 16, 2018

Excellent service by Steve Over the past couple months Steve would send me over vehicles that we were looking for. He made himself available to us when ever we needed him. He wa More

by Phillip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Barker, Steve Radford
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Steve is always making sure the customer gets the best car.

May 15, 2018

Chad was great! Chad and everyone at the dealership were very helpful and friendly. He helped us over the phone and at the dealership. We were given the opportunity More

by rollie08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Giller
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the good review.

May 12, 2018

Great! Making a big purchase like a car can be stressful, this is my 2nd car with them and each time it was a pleasant experience. Tyler took the time to pat More

by ChristineE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Ayers in Finance
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great response.

Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Tyler is always making sure the customer gets the best car.

May 08, 2018

Life after a minivan It’s a good chance you’ll hit a point in your life where you need a minivan. And at this point you reflect and wonder, is this actually the end of my More

by CarMan2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Radford
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

What a great recommendation for the Pacifica! We appreciate being your dealership of choice and know your new Pacifica will get you to your favorite places COMFORTABLY!

Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great response, Steve is always making sure the customer gets the best car.

May 08, 2018

The best salesman Chad We had the pleasure second time to deal with Chad this time in a matter of trade our Jeep Grand Cherokee 2015 for Jeep Grand Cherokee 2018. We were v More

by Supiluliumas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Giller
Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on upgrading to the 2018 model and thank you for your compliments about Chad!

Jun 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the great review, Chad is always making sure the customer gets the best car.

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