Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Great car buying experience! We found a used car online at this dealership for our daughter to purchase. Chris greeted us and brought the car to the front so we could see and test We found a used car online at this dealership for our daughter to purchase. Chris greeted us and brought the car to the front so we could see and test drive it. He was very accommodating and friendly. The whole experience was unlike others we have had at other dealerships. No hassle, no headaches, just a great car buying experience from Chris. More
Great fast service I recently purchased a brand new Jeep renegade, Will Jenkins made it so painless. My experience at Troncalli was easy, fast and no haggle. Thanks Will I recently purchased a brand new Jeep renegade, Will Jenkins made it so painless. My experience at Troncalli was easy, fast and no haggle. Thanks Will!!! More
Troncalli - Top Notch Experience Ordered a new 2019 Ram 1500 with everything I wanted. Matt (internet sales) was very professional, knowledgeable, and a tremendous help. Got a great Ordered a new 2019 Ram 1500 with everything I wanted. Matt (internet sales) was very professional, knowledgeable, and a tremendous help. Got a great deal from Troncalli. LOVE my new truck! More
Great salesman Mr. Klass was so nice and helpful when I was buying my first new car. He was eager to help us in any way. I was having a hard day and he made the proc Mr. Klass was so nice and helpful when I was buying my first new car. He was eager to help us in any way. I was having a hard day and he made the process really pleasant. I will be buying my next car from him! More
False Advertising My wife and I went in to look at a 2018 Pacifica Limited they had advertised on their website (www.troncalli.com) with an MSRP of $48,020, and a Super My wife and I went in to look at a 2018 Pacifica Limited they had advertised on their website (www.troncalli.com) with an MSRP of $48,020, and a Super Saver Prices of $36,701. Seeing how we were armed with a TrueCar certificate, a $500 Chrysler Certificate, and we are eligible for FCA Friends and Family, we figured we would be able to take advantage of their advertised Super Saver Price. Low and behold, after driving the vehicle, we asked for the numbers. (I previously emailed Tyler and asked for the best bottom line, he emailed me back with a bunch of questions that I answered, but he never got back to me with the price) the offer was about $4,000 higher than their advertised Super Saver Price. That sure seems like untruthful advertising practices to me. We raised our concern with the dealer. A nice woman named Jennifer seemed like she understood our concerns, however, you can visit their website right now and they still show a super saver price that they will not honor. More
Excellent experience. Great experience. I have not bought a car in 15 years, Steve made it easy, and Hassel free. I will definitely be a repeat customer. Great experience. I have not bought a car in 15 years, Steve made it easy, and Hassel free. I will definitely be a repeat customer. More
Great service! After a tough day unsuccessfully searching for the right used car to see me through my last year of graduate school, we stopped by Troncilli on a whim After a tough day unsuccessfully searching for the right used car to see me through my last year of graduate school, we stopped by Troncilli on a whim. What a pleasant surprise. We had dealt with questionable characters at various used car lots throughout the day, so Steve and the other gentleman at Troncilli were a breath of fresh air for our car shopping venture. Steve is pleasant, relaxed, and professional. I would not hesitate to buy another vehicle from him in the future. More
Great no pressure Jeep purchase. Went into to look at a car that was already sold. Steve was very helpful showing us others. No pressure at all. Typical back and forth with the sales Went into to look at a car that was already sold. Steve was very helpful showing us others. No pressure at all. Typical back and forth with the sales manager but came to a very fair price. Steve is very refreshing to work with. I would not hesitate to refer friends and family. More
Best New Car Experience! Tyler Grant could not have made buying a new car any easier! I did NOT want to go through the process of buying a new car and had put the decision on Tyler Grant could not have made buying a new car any easier! I did NOT want to go through the process of buying a new car and had put the decision on hold for 3 years - with each time I started the process being cumbersome (dealing with other dealerships) I was not encouraged to move forward. Then I met Tyler... I came in at a recommendation through JR in the service department, early on a Saturday morning and immediately felt supported by Tyler to start the buying process. I knew what I wanted and Tyler made it HIS mission to find it for me. Then we were off for the test drive... it was love... As the owner of a 2005 Jeep I was already sold on the brand - but the models have changed a bit in 13 years. Tyler explained all the changes that Jeep had gone through and I felt more informed in my decision (even though I did not pass the Jeep trivia questions...lol). From the test drive to the financing Tyler was by my side the whole way - EVEN when another client of his came in to buy his new truck (3rd one from Tyler specifically) - Tyler never made me feel like he wasn't there to help if I needed it. When all was said and done Tyler and I made a deal to meet back up on Wednesday to pickup the new ride and off I drove in my 2005 dreaming of the new features in the 2018. SURPRISE - the guys at Troncalli made it THEIR mission to get me the car 4 days early! A quick text from Tyler 5 hours later started with "do you want to come get your new car today? :-)" We jumped up, drove up to Troncalli and there she was... Did I mention they close at 6pm and Tyler stayed after to go through all the bells and whistles on my particular model... 1.5 hrs after closing and he was still the perfect person to work with. Thank you Tyler... you made me not hate the process of buying a new car... still don't like paying for one, but I would work with you again in a HEARTBEAT. Thank you JR for the referral - I owe you. More
so helpful I came in with an idea of what I wanted and Chris was patient and helped me find he right car that fit my wants likes and price budget. the process wa I came in with an idea of what I wanted and Chris was patient and helped me find he right car that fit my wants likes and price budget. the process was very quick and he had answers for all the questions I had with this being my very first purchase on my own and my first car purchase. More