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Troncalli Chrysler Jeep Dodge Ram

Cumming, GA

4.9
1,916 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends. Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions. We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area. Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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818 Atlanta Rd

Cumming, GA

30040

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Showing 1,916 reviews

December 04, 2018

Extremely Pleased I just purchased a Jeep Wrangler from Troncalli and was assisted by Bruce Belanger. He was very helpful throughout the purchase and was always availab More

by kaylasellars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Belanger, Cole Barker
Dec 06, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

We're happy you found Bruce to be so supportive during your experience. Our team strives to deliver an excellent customer service, and are glad you found this to be the case during your visit. We're looking forward to your next visit with us!

November 28, 2018

Excellent Service I found my dream vehicle. This is the 3rd Grand Cherokee that I have owned. Amazing Service from Will Jenkins. Kim Shelley in finance is a God send! T More

by Patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Segnitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Jenkins, Cole Barker
Nov 30, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Patti, congratulations on your new Grand Cherokee. We are so glad to see that Will & Kim provided you with great customer service. Thank you for being being a valued customer, hope to see you again soon. Have a great day!

November 28, 2018

Great buying experience with Troncalli and Chris Klass I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisi More

by Jeep buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Klass
Nov 30, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for the amazing review. We always strive to provide such great customer service, and we pleased to see that Chris was able to provide that for you. As always, we hope you enjoy your new vehicle and we look look forward to seeing you again soon. Have a great day!

November 22, 2018

Great experience Amazing Service. I bought my first car a few days ago. Everyone was very helpful and I got my car at a good price. Very happy with my car! More

by kthurmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Belanger
Nov 25, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Congratulations on purchasing your first car! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen. Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2018

Amazing Service from Honest People My adventure began in early October as I entered Troncalli to meet with Tyler Grant(which I highly recommend) to order my 2019 Ram. The beginning to t More

by Bobby Bougard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Ayers
Nov 25, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Bobby, thank you for sharing your positive experience dealing with Tyler and James! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

November 19, 2018

Great experience This dealership is extremely helpful & informative. I have driven Jeeps for 20 yrs & this had been the easiest purchase I have made. I wasn’t sure I w More

by Ritajeep
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

We're so glad you had such a great experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2018

Price Gouging On Parts Easily Acquired For Much Less Charged $108 for a single TPMS sensor and $65 for labor to replace it. This is with a $130 diagnostic fee for a noise they (of course) could not repli More

by sirboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Bird
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

That is not what we like to hear. We would welcome the chance to discuss it with you. Please email Jennifer Cope at jtcope@troncalli.com with your best contact information.

November 18, 2018

My visit Great service every time we come in prices are a little high but overall great staff. Total recommend this place for your first o second suv or truck More

by Jessicarocha89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Ballew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Radford
Nov 19, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Troncalli Chrysler Jeep Dodge Ram. Thank you for the recommendation, and have an amazing day!

November 14, 2018

John Paul Glasgow was a pleasure to work with John was a pleasure to work with; I had a great experience. Easy-going and helpful. I would highly recommend this dealer! Prices and service were exce More

by Hawkeye Tenderwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul Glasgow
Nov 19, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2018

Easy as pie. Went in after work, drove home in a new “used” truck. Staff was great to work with, especially Tyler Grant. Kim Shelly was a great with my financing. More

by trh2963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clifford Rudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Barker
Nov 12, 2018 -

Troncalli Chrysler Jeep Dodge Ram responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Troncalli Chrysler Jeep Dodge Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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