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Troncalli Chrysler Jeep Dodge Ram
Cumming, GA
1,916 Reviews
For 3 generations, we have been serving the needs of the community. Whether new or pre-owned vehicles, service, parts or collision, the Troncalli Auto Group is where customers send their friends.
Our Service and Parts department is staffed with the most qualified Master Certified technicians and factory MOPAR parts ready to answer your questions and address your service needs. Use our online form to schedule an appointment or contact our service department if you have any additional questions.
We can accept vehicles for "Quick Lube Express Service " until 5:45PM Monday thru Friday and until 5:15PM on Saturday. We offer shuttle service, rental vehicles, and if you choose, a large waiting area with KEURIG Coffee and a children's play area.
Our Collision Center is here to help you protect your investment. We have highly qualified I-CAR trained personnel and a state of the art repair facility with all of the necessary equipment to restore your vehicle to its pre-accident condition. We repair ALL makes and models and work with ALL insurance companies!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 1,916 reviews
April 01, 2019
James Segnitz James was awesome and very patient while my wife made up her mind on which one she wanted. He walked us through the process and we were out of thed James was awesome and very patient while my wife made up her mind on which one she wanted. He walked us through the process and we were out of thede in a very short time. More
by usmcretbar
Employees Worked With
March 31, 2019
Painless and personable This was my first time buying a Jeep and also going to this dealership. As soon as I pulled in I was greeted by Will, one of the sales reps'. Very kno This was my first time buying a Jeep and also going to this dealership. As soon as I pulled in I was greeted by Will, one of the sales reps'. Very knowledgable and listened to what I was looking for; this led him to put me in what I was needing versus trying to sell me something for a commission. Everything about it was as painless as possible and he was incredibly friendly, as well was the rest of the staff. Have to say I was impressed and didn't feel like I was being pressured into something I wasn't looking at for the sake of a commission. Great folks and great deals here. More
by bmr1984
Employees Worked With
Willie Jenkins
March 30, 2019
Great experience with James James is very knowledgeable about the Wranglers. Very responsive and worked well with me. Second Jeep from James in less than 60 days! This dea James is very knowledgeable about the Wranglers. Very responsive and worked well with me. Second Jeep from James in less than 60 days! This dealership beats all dealers in gwinnett and Atlanta. More
by CastleJeep
Employees Worked With
March 30, 2019
Internet purchase Being that it was an out-of-state purchase it was pretty good! James definitely help out with making it smooth. Since James new we had traveled along Being that it was an out-of-state purchase it was pretty good! James definitely help out with making it smooth. Since James new we had traveled along ways he started pretty quickly. Everyone was very nice. More
by jcis31
Employees Worked With
March 28, 2019
Prompt and friendly service I gave James he dealer and the dealership because of the service. Everyone one gave us their prompt attention. Jame led us right to the vehicle we nee I gave James he dealer and the dealership because of the service. Everyone one gave us their prompt attention. Jame led us right to the vehicle we needed, he did not force it on us. The finance guy was also very helpful in answering our questions that we had. More
by regwall1969
March 28, 2019
Purchase experience James Segnitz was knowledgeable, friendly and fair. It was a pleasurable experience to work with him in the purchase of my new Chrysler Pacifica. I wo James Segnitz was knowledgeable, friendly and fair. It was a pleasurable experience to work with him in the purchase of my new Chrysler Pacifica. I would recommend troncalli and James for the purchase of your new vehicle. More
by Carguy
Employees Worked With
March 27, 2019
Great Experience troncalli Jeep made it real easy to buy from. James was easy to deal on the sales end and Finance was A breeze with Mr. Ayers. Awesome! troncalli Jeep made it real easy to buy from. James was easy to deal on the sales end and Finance was A breeze with Mr. Ayers. Awesome! More
by Kim
March 27, 2019
Top notch attention Troncalli, specifically James Segnitz, was amazing during our whole Truck buying experience. James was responsive, knowledgeable and easy to work with Troncalli, specifically James Segnitz, was amazing during our whole Truck buying experience. James was responsive, knowledgeable and easy to work with as we ordered our truck. I would recommend Troncalli to anyone who’s looking to purchase a new vehicle. More
by Troncalli2019
Employees Worked With
March 27, 2019
Great Experience My sales rep was James Segnitz. From the very start he was helpful and up front about everything. He did everything to make sure my experience was fas My sales rep was James Segnitz. From the very start he was helpful and up front about everything. He did everything to make sure my experience was fast and easy. Definitely recommend him to anyone looking for a car/truck. More
by Chris
Employees Worked With
March 25, 2019
Fantastic experience Mr. Segnitz was very accommodating with my family and I being out of state. I look forward to doing business with them again one day! Mr. Segnitz was very accommodating with my family and I being out of state. I look forward to doing business with them again one day! More
by BubbaBanks
