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Trinity Cadillac

Englewood Cliffs, NJ

4.5
834 Reviews
Call Dealership (201) 227-1111

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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834 Reviews of Trinity Cadillac

June 05, 2024

Joe, our service rep, was super attentive and thorough. He was very responsive. Kept me in the loop constantly about what was going on with my LYRIQ. He explained everything in a manner that was easy to un More

by Ruthy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

We're glad to hear that Joe provided such attentive and thorough service, keeping you informed every step of the way. We appreciate your trust in us and look forward to assisting you with any future needs for your LYRIQ.

June 05, 2024

Mike, Walter and Maynor, were amazing. ! They go the extra mile to make everything go smoothly More

by mainstreetandvine71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Maynor, Walter Kosik, Sunni Wang
Report | Print
Jun 14, 2024 -

Trinity Cadillac responded

Thank you for sharing your experience! We're delighted to hear that Mike, Walter, and Maynor went above and beyond to ensure everything went smoothly. We appreciate your feedback and look forward to serving you again!

June 04, 2024

Great and efficient interaction. Alex was a personable sales representative. I would consider purchasing another vehicle from them. More

by seantmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas James, Alexander Singleton
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

We're glad to hear that your interaction was great and efficient. It's wonderful to know that Alex provided personable service. We hope to see you again in the future!

June 04, 2024

Forgot his name , but the gentleman who took my car last Friday was so pleasant and a joy to interact with. 5 stars! Maybe it was Joe? not sure , my appointment was on Friday May 31st at 10 am. Whoever I sp More

by lucho.julissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe England
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're delighted to hear that the gentleman who assisted you made your visit enjoyable. Additionally, we're pleased that the person who helped reschedule your appointment was super helpful. We appreciate your 5-star rating and look forward to helping you again!

June 03, 2024

VERY HAPPY WITH THE SERVICE. EVERYBODY I MET WAS VERY NICE. THE SERVICE WAS FAST AND EFFICIENT. More

by acccm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Dashia Gonzalez, Joe England
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

It's great to know that everyone you met was nice and that the service was fast and efficient as that is our goal for every customer! Safe travels!

June 03, 2024

Cristina was an excellent selves rep answer all question and when in dought got us the correct answers. More

by dennisfrias1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

We aim for high customer service standards and we're thrilled to hear that Cristina provided this for you. We look forward to helping you again in the future!

June 01, 2024

Delightful interaction with Cristina and the whole team at Trinity, They made the whole experience very easy to navigate and very enjoyable More

by megha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

We're glad to hear that Cristina and the entire team at Trinity made your experience enjoyable and easy to navigate. We look forward to seeing you again in the future!

May 31, 2024

Joe was great and got my work done quickly for me and got me back to work More

by MARYPY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Joe England
Report | Print
Jun 05, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're pleased to hear that joe provided quick and efficient service. We look forward to assisting you again in the future!

May 31, 2024

Staff is always great! They are all so kind and personable, makes me feel comfortable. They have More

by jennaj229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete , Walter Kosik, Joe England
Report | Print
May 31, 2024 -

Trinity Cadillac responded

Jenna, We know how big of a decision buying a car is and we always want to make sure you're comfortable, so we're happy to hear your review!

May 31, 2024

Gteat customer service. The location was easy to get to and they were fair and transparent in doing business. More

by FRANKCEDENO807
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Zvoristeanu, Cristina Palacio, Sunni Wang, Uday Jarrar, Alexander Singleton, Rosa Hernandez
Report | Print
May 31, 2024 -

Trinity Cadillac responded

Frank, We aim for high customer service standards, including transparency and we're glad we could help!

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