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Trinity Cadillac

Englewood Cliffs, NJ

4.5
834 Reviews

374 Sylvan Ave

Englewood Cliffs, NJ

07632

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834 Reviews of Trinity Cadillac

July 18, 2024

Great service. Willing to work with you and go out of their way to ensure all your questions are answered. Sunni was amazing! More

by Apkarian.garo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Sunni Wang
Jul 19, 2024 -

Trinity Cadillac responded

Thank you for your kind words! We know how much of a commitment buying a new car can be, so we make sure to take the time to make sure you know each step to make an informed decision. We're happy to hear that Sunni could be of help to you.

July 18, 2024

Very clean and well organized showroom, friendly staff made me feel comfortable, first time purchase with trinity Cadillac probably not last Sunni is the Best! More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunni Wang
Jul 19, 2024 -

Trinity Cadillac responded

We're so happy to hear that you felt comfortable here at Trinity Cadillac! Safe travels and we look forward to welcoming you back for future visits!

July 10, 2024

Cristina helped me out with everything and she was great. My experience was a very stress free experience and any problems I did run into Cristina was right there to fix everything and make sure I was all go More

by Iyad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jul 12, 2024 -

Trinity Cadillac responded

Thank you for sharing your wonderful experience! We're thrilled that Cristina made your car-buying process stress-free and addressed any issues promptly. Your kind words about our customer service and welcoming environment mean a lot to us. If you need any assistance in the future, please don’t hesitate to reach out. Enjoy your new Cadillac!

July 07, 2024

From start to finish, Christina made sure I was well-informed and comfortable with every step. Her professionalism and enthusiasm made the buying experience truly enjoyable. More

by Poppyseed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Pedro Almonte
Jul 08, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We know how big of a commitment buying a car can be and we're happy to hear that Cristina was transparent and made you feel comfortable. Safe travels!

July 07, 2024

Christina worked with us to finalize our lease, she made the process quicker and more pleasurable than is usually expected and explained the choices that were available to us. More

by Dklmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jul 08, 2024 -

Trinity Cadillac responded

Thank you for your kind review! We aim for high customer service standards and we're happy to hear that Cristina exemplified this. If you need anything else in the future, please do not hesitate to reach out.

July 06, 2024

i agreed buy the car price they sell they want me go with dealer finance but so high them i go with my bank finance cheap the 3% , them dealer turn around ask me more $2500 for they can sell the car what kin More

by buy beware
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Gordillo
Jul 06, 2024 -

Trinity Cadillac responded

Thank you for sharing your feedback. We're sorry to hear about your experience and appreciate your detailed input. Customer satisfaction is our priority, and we take such concerns seriously. If you are still in the market for a vehicle, please reach back out to us and give us an opportunity to try to earn your business. Richard Aquino General Manager Trinity Cadillac

July 06, 2024

The staff and managers all were very helpful to get us in our next Cadillac. Victor was the reason we switched over to this dealership. His honesty in getting us the best deal really surpassed our expectatio More

by Jennifertierney12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Gavilanes, Yerrson Rodriguez
Jul 08, 2024 -

Trinity Cadillac responded

We're delighted to hear that our staff and managers were instrumental in helping you with your new Cadillac. We're especially pleased that Victor's honesty and dedication in securing the best deal for you surpassed your expectations. Welcome to our dealership family—we look forward to serving you again in the future!

July 06, 2024

Cristina Palacio was very efficient and helpful. Her communication was top notch and was always available to help. More

by babayobilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jul 08, 2024 -

Trinity Cadillac responded

Thank you for your review! We're happy to hear that Cristina went above and beyond and exceeded your expectations.

July 01, 2024

Trinity Cadillac was great! They handled my transaction with diligence and care. Cristina Palacia was extremely communicative, thorough and professional. Thank you for the great More

by Daniel Reiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio, Michael Gordillo, Yerrson Rodriguez
Jul 03, 2024 -

Trinity Cadillac responded

We're delighted to hear that Cristina Palacia provided you with such excellent service. Your positive experience and satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

July 01, 2024

The process was a lil tedious but they made it happen and gave me everything i wanted so that’s a big plus and the sales person was like superwoman lol she made it work and id definitely car shop here again More

by akheemhowe94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristina Palacio
Jul 03, 2024 -

Trinity Cadillac responded

Thank you for your feedback! We're glad to hear that, despite the process being a bit tedious, our team was able to meet your needs and make it a positive experience. It's wonderful to know that our salesperson went above and beyond to assist you. We look forward to helping you with your future car shopping!

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