Trinity Cadillac

Jose assisted me and helped me with all the issues I was having with my 2011 Cadillac srx. There was no wait when I got to service. They had all my issues stored in the computer from my telephone call. Jo having with my 2011 Cadillac srx. There was no wait when I got to service. They had all my issues stored in the computer from my telephone call. Jose reviewed and made sure that all my issues were on the service ticket. After I left the dealership He followed up with me to let me know the status. The service and prompt response was great. I would recommend service at this location anytime. More

Extremely friendly people, helpful and polite. Look forward to doing business with you guys again. Outstanding customer service took care of all our needs. I would recommend this dealership to anyone l forward to doing business with you guys again. Outstanding customer service took care of all our needs. I would recommend this dealership to anyone looking for quality service. More

Englewood Cadillac embodies the "spirit to serve." My initial contact was with Jerome (Sales) who is an asset to this establishment. When my husband and I arrived at the dealership the experie serve." My initial contact was with Jerome (Sales) who is an asset to this establishment. When my husband and I arrived at the dealership the experience was like no other, Jerome took us on a tour of the dealership and made us feel at home;This is something I have never experienced when buying a car. My husband and I were impressed with the professionalism of the staff and the ability of Jerome to try and land the sale without us feeling as if we were being sold to..... More

My buying experience from the minute I walked in until the minute I left was outstanding. A lot of laughs, but also serious business conducted. Great buying experience and I would highly recommend deale the minute I left was outstanding. A lot of laughs, but also serious business conducted. Great buying experience and I would highly recommend dealership to everyone! I look forward to many years of being part of the Englewood Cadillac family. Thank you! Michelle & Tom Pesce PS - I LOVE my new CTS! Color should be changed from Thunder Grey to Smokin Grey!! More

WOW! Truly an incredible Cadillac institution. My dad WOW! Truly an incredible Cadillac institution. My dad and I (along with 3 others) were fortunate enough to run into Vatche K! The moment I spoke w WOW! Truly an incredible Cadillac institution. My dad and I (along with 3 others) were fortunate enough to run into Vatche K! The moment I spoke with Vatche on the phone- I knew I had to come and check this vehicle out. Vatche was a pleasure to deal with and was fearless when it came to answering any questions or concerns. I did an extensive amount of research prior to coming to this dealership but I learned so much when I spoke with Vatche. He was extremely honest over the phone, which is so critical because that set the bar for what was to come later. We wrapped up the deal in ONE day (less than 24hrs)!! To me this was incredible because there were 5 of us in one room with Vatche and he was a pro! Vatche actually guided us through the entire process (literally) and was there as a backup if we had any additional concerns. Now lets talk about the service - INCREDIBLE. The SUV was already in perfect condition but Vatche had it detailed and serviced right-a-way! He is a great guy and we are so glad that he was able to help us out! Byron was also very helpful when it came to product knowledge. I am very glad that I ran into Byron because he too was part of this entire process. George, the Finance manager, handled everything with precise detail and care. The entire team at Englewood was fantastic! I really mean it because even the Service department (shout out to Bruce) were excellent. I also ran into one of my favorite Giants players there which was incredible on its own. A car is a product that can be purchased from anywhere but if you want quality, service and respect - Englewood Cadillac is the total package! Huge shout-out to Vatche because he helped my dad out with his dream car and together we made it reality! More

My husband and I recently went to Englewood Cadillac looking for a new SRX. We met with Jamie who immediately made us feel comfortable. No games or gimmicks and he put us in a beautiful 2012 SRX lease f looking for a new SRX. We met with Jamie who immediately made us feel comfortable. No games or gimmicks and he put us in a beautiful 2012 SRX lease for the price that fit our budget. The dealership is beautiful, clean and well organized and everyone there was very helpful and friendly. I would highly recommend Englewood Cadillac and Jamie for anyone looking to get a Cadillac. More

My overall experience, was sweet and simple (how it should be). I will be the first to admit that I am a difficult customer, I am very proactive and inquisitive and for me to have sealed the deal on a should be). I will be the first to admit that I am a difficult customer, I am very proactive and inquisitive and for me to have sealed the deal on a car within 4 days speaks for itself. My main salesperson (Vatche) was so accommodating and professional - and he stayed with me throughout the entire process. He made himself available and worked tediously to get me the best offer. He listens to your needs/wants and then works seamlessly with the other necessary departments to ensure quality service. I am so happy with not just my favorite dream car, but also the experience! I highly recommend the dealership. More

CLASS ACT! Gino went out of his way to make the deal EASY! Very Professional, Attentive, Beat competors price, Answered all my concerns! COMPLETLY SATISFIED! EASY! Very Professional, Attentive, Beat competors price, Answered all my concerns! COMPLETLY SATISFIED! More

I was stuck in North Jersey after my 2010 CTS became mechanically disabled. I had not even purchased my vehicle from Englewood Cadillac but because my vehicle was still under warranty and they were the mechanically disabled. I had not even purchased my vehicle from Englewood Cadillac but because my vehicle was still under warranty and they were the closest dealer, it was towed there for work. I was very pleased with them. They could not do enough to help me even though I had not purchased from them. Thank you again Jose and crew. More

We were very pleased with Englewood Cliffs Cadillac. Our sales representative's name is Gino Blanco. He and all the staff was very friendly and took very good care of us. We came to the dealer late one ev sales representative's name is Gino Blanco. He and all the staff was very friendly and took very good care of us. We came to the dealer late one evening with a special ad from the newspaper. Gino stayed with us until we knew what we wanted even though it was after 9 PM.!! We received exactly what we were looking for and drove away in the car the next day. He took care of all the paperwork and calling our insurance company for us. We did not have to worry about anything. He was also very knowledgeable on informing me how to use all the features in the car. I have already recommended my friends about Englewood Cliffs Cadillac. I love my new SRX and when my lease is up I will definitly be back there to buy a new one. More