Trinity Cadillac

I purchased my vehicle on Feb/06/25. till date didn’t received my Registration paper work. Very disappointing & unprofessional. The sales manager knew that the vehicle was defective so till date didn’t received my Registration paper work. Very disappointing & unprofessional. The sales manager knew that the vehicle was defective so he gave us 3rd party extended warranty on powertrain. And guess what just after 2 weeks of purchase the engine gave up. So since Feb/17/2025 my vehicle is with same dealership service dept. service dept team is doing their best to get approval from warranty guys Dan & manger Joe (service dept) are very best people and very professional. But the sale team keep dodging me over my registration process they know how important is the vehicle to me yet they don’t care & taking things very easy & very unprofessionally. Every time I go there I meet new person & they don’t have any idea what’s going on & just keeps giving me excuses More

Purchased a used vechile from this dealership back in Feburary 2024 with a service protection plan as well as GAP insurance.. The vechile was wrecked and considered a Total Loss by the insurance. The dea Feburary 2024 with a service protection plan as well as GAP insurance.. The vechile was wrecked and considered a Total Loss by the insurance. The dealership by law is to reimburse the protection plan as the vechile was financed and paid in full by insurance. The dealership refuses to respond to any voice calls, emails or third party who submitted the appropriate documentation for cancellation and reimbursement request of the funds.. This dealership unfortunately deals in bad faith and should be further investigated for there lack of transparency ,communication and honoring there contractual agreements. More

I made 3 visits to this dealer and none of them was satisfactory. They messed up my 2023 escalade and I had to pay for the repair. satisfactory. They messed up my 2023 escalade and I had to pay for the repair. More

Sunni was professional, attentive, responsive and a pleasure to work with. I recommend her to anyone in the market for a vehicle. The dealership as a whole embodied the top notch quality and service co pleasure to work with. I recommend her to anyone in the market for a vehicle. The dealership as a whole embodied the top notch quality and service consistent with the Cadillac brand. More

great job! thx u Keep up the good wok and attitude Joe was great! braqvo! thx u Keep up the good wok and attitude Joe was great! braqvo! More

I payed there 1050$ to solve transmission problem they talked me that my car need transmission flush ok I payed it and did it but problem is still unsolved, when I driving 2 or 3 hour my transmission has talked me that my car need transmission flush ok I payed it and did it but problem is still unsolved, when I driving 2 or 3 hour my transmission has problem has hits and don't shifting normally . I left my car there 2 days they called me to inform me that they can't find something , I told them they my car has problem after 3 hour driving but they prefer me to drive with staff only 10 minute close to service . 2) also payed for wheel limo my steering wheel is not straight and car goes left side , they give me little paper where was said that my problem was solved but of course its not right I have both of problem again. ! Staff is not focused on you they talk on phone and you waiting for it !! More

I had an excellent experience at Trinity! I worked with Sunni and she was amazing! She was very knowledgeable and helped me with every step! I worked with Sunni and she was amazing! She was very knowledgeable and helped me with every step! More

Sunni is super sweet. She spoke Korean which really expedited the process of purchasing our CT4. she made me feel welcomed and accommodated to all of my needs. She spoke Korean which really expedited the process of purchasing our CT4. she made me feel welcomed and accommodated to all of my needs. More

I recently had the experience of working with Sunni at Trinity Cadillac and I had the best experience. From the start, Sunni was attentive, knowledgeable, and patient, answering all of my questions and en Trinity Cadillac and I had the best experience. From the start, Sunni was attentive, knowledgeable, and patient, answering all of my questions and ensuring I felt comfortable every step of the way. I highly recommend Sunni to anyone looking to buy a car. More

I had a great expertise with Sunni at trinity Cadillac . Sunni was informative, knowledgeable, and assisted me with my pre owned purchase. Sunni was informative, knowledgeable, and assisted me with my pre owned purchase. More