Tri State Nissan
Winchester, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This is the second time that after the deal was done that I am HAPPY with the way things went. Troy worked hard to get us in the car for what we wanted to pay and came so close that we could not pass it up. I am HAPPY with the way things went. Troy worked hard to get us in the car for what we wanted to pay and came so close that we could not pass it up. Sheena did the same and we THANK THEM BOTH FOR THEIR GREAT WORK! THANK YOU FROM THE BOTTOM OF MY HEART! Rickey T Miller More
Tri State Nissan is, by far, the friendliest car dealership that I have ever dealt with. Both JoJo, and Cathy, did a fantastic job at explaining every aspect of the deal and went out of their way t dealership that I have ever dealt with. Both JoJo, and Cathy, did a fantastic job at explaining every aspect of the deal and went out of their way to make me as comfortable as possible during my vehicle purchase. I would most definitely do business there again and would recommend them to anyone. More
I spoke with Troy the day before to confirm the information he emailed to me regarding the price of a 2013 Nissan Juke, since the email he sent contained info on a 2012 NIssan Juke. He assured me information he emailed to me regarding the price of a 2013 Nissan Juke, since the email he sent contained info on a 2012 NIssan Juke. He assured me that the price would be the same and included freight. When we arrived at the dealership, the price did not include freight and was about $1,500.00 more than what he quoted in the email. We continued with the sale only because the dealership was the only one in our area that had the car we wanted with the features we wanted. When we got to do the financing, we were given our credit scores and told what our payment amount would be. We questioned the interest rate and why we didn't qualify for the special financing. After Sheena reviewed our information she discovered that we did in fact qualify for the lowest interest rate and adjusted our paperwork promptly. I feeling that the dealership is deceptive and tried to cheat us. I will say that they did take about $300 off the extended warranty that we purchased to compensate for providing us the wrong price, but $300 doesn't compensate for $1500.00. The overall experience was bad, the worst I've had so far, and I would never recommend them to anyone looking for vehicle. Troy did say that he was new and used that to justify the error he made. I understand that with being new, you don't know everything, but $1,500.00 is a big mistake. More
I came in looking for a reasonably priced, relatively new, certified pre-owned vehicle. Troy showed me a couple of cars and he knew exactly what I was looking for! I left with everything I was looking new, certified pre-owned vehicle. Troy showed me a couple of cars and he knew exactly what I was looking for! I left with everything I was looking for and I couldn't be happier! Troy and Jeremy helped me with my sale and financing and I was right at what I was able to pay! Thank you to everyone who helped me at this dealership! I would recommend anyone looking for a new or certified pre owned vehicle come here!!! They are the best! More
The process for purchasing this car was made so simple with Cathy Fritzges. She was a wonderful help as well as JoJo Catalano. I walked out of Tri State Nissan very please and enjoying my car. with Cathy Fritzges. She was a wonderful help as well as JoJo Catalano. I walked out of Tri State Nissan very please and enjoying my car. More
This is my second purchase from this dealer and always have great experiences. Service is always excellent and fast. Very competitive price. I highly recommend this dealership and its knowledgable and fri have great experiences. Service is always excellent and fast. Very competitive price. I highly recommend this dealership and its knowledgable and friendly staffs. More
I worked with Troy Jackson. He was knowledgeable about all my questions and was very easy and pleasant to work with. There wasn't the rush for a hard sell, I was able to take my time and really have the all my questions and was very easy and pleasant to work with. There wasn't the rush for a hard sell, I was able to take my time and really have the time and experience to decide which car was right for me with the guidance of someone who knew the products. I would definitely reccommend working with Troy and the folks at Tri-state Nissan. More
This is the 11th car I have bought from Steve Ward and Tri State over the years, both for myself and family members I enjoy dealing with them because they are honest, straight forward people who do what Tri State over the years, both for myself and family members I enjoy dealing with them because they are honest, straight forward people who do what they say and go the "extra" mile to work with you. You feel comfortable and not pressured throughout the whole car buying process. Rusty was very good at not over selling us on a larger SUV that we came into buy, and we ended up not buying the more expensive SUV, but the smaller, less expensive Rogue. All in all, it was a great experience that only took about an 2 hours total, and we were out the door. More
It was a great experience. I would recommend them to anyone looking for a new car. Everyone made me feel wanted and they were working the best possible deal for me. anyone looking for a new car. Everyone made me feel wanted and they were working the best possible deal for me. More