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Tri-State Ford

Amarillo, TX

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rated
471 Reviews
If you live in the greater Texas Panhandle region and want to purchase a new or pre-owned Ford vehicle or need to service your current ride, visit Tri-State Ford. We're conveniently located in mid-Amarillo near the intersection of I-27 and I-40. When you visit our dealership, our sales staff is committed to getting you into your ideal new or pre-owned Ford vehicle. We want to see you drive home in a newer model or assist you as quickly as possible with any maintenance or repairs so you'll return to the road in your existing vehicle before you know it. Our patient sales staff, finance specialists, and maintenance technicians will work together to provide you with the highest quality customer service, no matter your needs. If you're here to purchase a vehicle, begin your search by checking out our informational vehicle videos. Then browse our online showroom to select a few vehicles that interest you. Then, our sales staff will help you narrow your choices to arrive at the right vehicle for your needs and budget and arrange a test drive. Afterward, our finance experts will help you find a lease or financing package. Throughout the life of your vehicle, whether you need standard maintenance services, need a new part, or have had an unforeseen auto accident and need major body work, our factory-trained technicians will ensure your vehicle meets the manufacturer's specifications and your satisfaction when you drive away. When you shop at Tri-State Ford in Amarillo, TX, our highly trained technicians and sales staff will be committed to providing you with exemplary customer service. Contact us or visit our dealership today.
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1900 East I-40

Amarillo, TX

79103

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Showing 471 reviews

May 05, 2020

New Ford F150 With the help of Michael Bishop, we purchased a new Ford F 150 Lariat. Michael was always helpful and easy to work with. He would give us an answer to More

by murp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey, Michael Bishop
May 06, 2020 -

Tri-State Ford responded

Thank you so much for your review. Please let us know if there is anything else that our team can assist you with!

May 02, 2020

I do not care for this dealership or the auto group they are associated with. They are greedy and aggressive. I was surprised that we bought. I will just avoid this auto group in the future. There were no c More

by Craigboyher
Recommend Dealer
No
Employees Worked With
Landon Miller was okay, Rhonda Rose
May 04, 2020 -

Tri-State Ford responded

We appreciate the feedback. We are always looking for ways to improve our business. Our team is taking all COVID procedures and we are practicing all the CDC Guidelines. If you would like to discuss the issues you had, please contact our dealership.

April 29, 2020

Best Experience , THANK YOU JAMES DIAZ !!! For all your car needs y'all need to shoot a message or call James Diaz. Best buying experience ever !! He got us exactly what we were wanting & paym More

by rodriguez.jonabri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES DIAZ
Apr 30, 2020 -

Tri-State Ford responded

Thank you for the review. Please let us know if there is anything else that our team can help you with.

April 25, 2020

Very unhappy about the service I have gotten from Ford Service. They claim to be the best and they can't figure out what is wrong with my car... I have brought my car to them numerous times about the same More

by Kelsey Sargent
Recommend Dealer
No
Employees Worked With
Cameron Shannon
May 01, 2020 -

Tri-State Ford responded

Kelsey, we apologize that you are unhappy with your recent visit to dealership. Please contact our dealership and ask for Management. Thank you,

April 21, 2020

Will michale Bishop was great and he found everything I needed he even took the time to program my phone in was very happy with him More

by borcindy
Recommend Dealer
Yes
Employees Worked With
Brian Humphrey, Michael Bishop
Apr 22, 2020 -

Tri-State Ford responded

Thank you for the 5 star review. Please let us know if there is anything else that our team can help you with.

April 12, 2020

Best car buying experience ever Rick Cantu and the rest of Tri State Ford in Amarillo made this car buying experience a very pleasant one. Rick brought the car to my house for me to More

by mdnana227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Shannon, Tim Praeuner, Rick Cantu
Apr 13, 2020 -

Tri-State Ford responded

Thank you so much for the review. If there is anything else that our team can help you with, please let us know!

April 10, 2020

I just wanted to thank Michael Bishop for his outstanding service we received I was down not thinking that I would get approved. I was excited and surprised when I received the phone call to pick up the truc More

by Rodriguez.george
Recommend Dealer
Yes
Employees Worked With
Wacey Williams, Michael Bishop
Apr 13, 2020 -

Tri-State Ford responded

Thank you so much Mr. Rodriguez for the review! We are so glad that our team could help you and deeply appreciate the recommendation.

March 31, 2020

Gary Salter is an excellent salesman! He was very helpful and everything went smoothly. Wacey Williams covered everything we needed to know. Was very patient with us. Very impressed with how quick everything More

by Jamie Chase
Recommend Dealer
Yes
Employees Worked With
John Justice, Wacey Williams, Gary Salter
Mar 31, 2020 -

Tri-State Ford responded

Jamie, thank you so much for your review. We are so glad that our team could help you and congratulate you on the new vehicle.

March 26, 2020

Landon Miller and the Tri-State team did an excellent job getting me into a vehicle. The Tri-State team has a very Professional Sales Crew. Great to work with More

by Flav
Recommend Dealer
Yes
Employees Worked With
Landon Miller, Brian Humphrey
Mar 27, 2020 -

Tri-State Ford responded

Thank you for the review. If there is anything else that our team can do for you, please let us know.

March 26, 2020

I was treated with respect. While looking for a vehicle to buy, James Diaz was on top with getting to know me, and what I was looking for and in the price range, and he showed me More

by davidamerican46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Diaz, Wacey Williams
Mar 27, 2020 -

Tri-State Ford responded

Than you for the review. We are so glad that our team was able to help you through your purchase.

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