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Tri State Ford

Maryville, MO

Overview
Employees
Reviews
Vehicles
4.9
684 Reviews
At Tri-State Ford, we don't just focus on the car sale; we focus on serving you for a lifetime and keeping you genuinely happy while saving you time and money. Doesn't that sound great? We want to prove it to you by having the best selection of New and Used, Pre-owned Ford, Lincoln, Chrysler, Dodge, Jeep, RAM and FORD. Our ever-evolving inventory is constantly changing. Our service department is top of the line, equipped with the best Certified Technicians, to ensure that your vehicle is taken care of just as you would want it to be. Quick and easy is their motto to make sure that our Bedford, Clarinda, Des Moines, Lenox, Shenandoah, Gravity, IA, Omaha, Falls City, NE, MARYVILLE, St Joseph, Mound City, Kansas City, and Weston Platte City, MO, and Kansas City, Overland Park, KS customers time is used in a valuable manner. It only gets better from here! We are your complete one-stop-shop with not only sales & service but with our top of the line rental department. Our prices are competitive, and we have a huge selection of rental vehicles to choose from. We are conveniently located just off of 71 HWY, at 2117 S Main, Maryville, MO. Which is only 45 minutes from St Joseph, MO, 90 minutes from Kansas City, MO, 2 hrs from Omaha, NE, and 2 and ½ hours from Des Moines, IA. Come see us for all your automotive needs!! We want to earn your business and welcome to the Tri-State Auto Family!
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2117 S Main St

Maryville, MO

64468

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Showing 684 reviews

February 07, 2024

Very polite and Mike was great about keeping us informed on their progress. We have used your business before and have always had good relations with your team. More

by Dr4gma
Recommend Dealer
Yes
Employees Worked With
Michael Macias, Michael Macias
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Feb 07, 2024 -

Tri State Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you for choosing Tri State Ford, we look forward to having you as a valued customer for many years to come!

February 02, 2024

Every thing was done in a good manner , time in wait was not very long , informative of things found was addressed ! I give a 4 rating because no one thing or More

by ptkelley1158
Recommend Dealer
Yes
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Feb 04, 2024 -

Tri State Ford responded

Thanks for sharing your thoughts about your experience with Tri State Ford. Matthew and our team appreciate your business and hope to see you again soon!

February 02, 2024

Overall good service and helpful staff. I prefer going to this site over any other More

by jx.gomez
Recommend Dealer
Yes
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Feb 04, 2024 -

Tri State Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matthew and don't hesitate to let us know if we can be of further assistance.

February 01, 2024

Great customer service. I felt very well taken care of! I received excellent customer service with the whole process. I felt very well taken care of the entire time! More

by rachelroush0605
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Ward
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Feb 02, 2024 -

Tri State Ford responded

Thanks for sharing about your experience with Tri State Ford. We appreciate your business and hope to see you again soon! Rick Moss Sales Manager

January 31, 2024

I am always pleased with the ease of making appointments. Always satisfied with Quick Lane. More

by ekbrownrn
Recommend Dealer
Yes
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Feb 01, 2024 -

Tri State Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and our team, and we look forward to working with you again.

January 31, 2024

Ask for Todd Hayes - great guy, always great service. He went above & beyond to find us a car in our price range and got exactly what we asked for and more. More

by Sarahkurz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Hayes
Report | Print
Jan 31, 2024 -

Tri State Ford responded

Thank you so much, Sarah, for your excellent review! We are so glad that Todd had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

January 28, 2024

I know for a fact the car had a low coolant when I dropped it off. The coolant light was on. They checked it green as in it was full. Drove car 7 miles from More

by Isaac43alarcon
Recommend Dealer
No
Employees Worked With
Matthew Huey, Matthew Huey
Report | Print
Feb 01, 2024 -

Tri State Ford responded

Thank you for bringing this to our attention, Isaac, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 27, 2024

Good experience. I had no problems. I'm very happy with the sales man and the dealership. More

by dboat63
Recommend Dealer
Yes
Employees Worked With
Austin Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Ward
Report | Print
Jan 27, 2024 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Rick Moss Sales Manager

January 17, 2024

Service was friendly and helpful. Got my car fixed with no complications. Was easy and efficient. More

by zzwickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Macias
Report | Print
Jan 18, 2024 -

Tri State Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Tri State Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

January 16, 2024

The price was fair. The mechanics did great work. I just don't understand why the service manager will never return phone calls. It is insulting. More

by jerrymat79
Recommend Dealer
No
Employees Worked With
Michael Macias, Michael Macias
Report | Print
Jan 18, 2024 -

Tri State Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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