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Tri-Star Ford Kittanning

Kittanning, PA

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6 Reviews

151 Walnut St

Kittanning, PA

16201

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6 Reviews of Tri-Star Ford Kittanning

August 04, 2021

I only went in to have a key remade an programmed. It I only went in to have a key remade an programmed. It took 8 months. Lol what a joke. I will never be back again. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts , service
Aug 06, 2021 -

Tri-Star Ford Kittanning responded

Thank you for sharing this review regarding your experience with us, Brian. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Tom Kowaleski Service and Parts Director Tri-Star Auto Group (724) 459-9300 x269

April 01, 2021

Rose was fantastic!! Easiest purchase I've ever had! When I arrived everything was ready to go to complete the deal. My girlfriend got exactly what she wanted!!! More

by dweriksson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose, Steve, Matt
Apr 06, 2021 -

Tri-Star Ford Kittanning responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Tri-Star Ford Kittanning Team

March 09, 2020

Service center is an absolute joke!!!! Loren needs to go back to a customer service class and understand what you can and can’t tell customers. Also get his story straight. As his mouth kept opening he kept More

by lauren kack
Recommend Dealer
No
Employees Worked With
Loren
Mar 11, 2020 -

Tri-Star Ford Kittanning responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Tri-Star Ford Kittanning Team

Mar 11, 2020 -

lauren kack responded

Sure, what’s the name, phone number, and extension I’m asking for **update 3/14. Was requested to contact August Pompelia, when I called I was rudely hung up on, after the 2nd person answers the phone. This is hilarious, I never came in contact with a business that is so unprofessional before

June 19, 2019

Service center is a joke! They had my car for two weeks to replace warranty issues. Every time I called no one would answer the phone. I left several messages which no one wo More

by Sandy T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager
Jun 20, 2019 -

Tri-Star Ford Kittanning responded

Sandy, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me at your convenience. Sincerely, August Pompelia, General Manager, (724) 543-1015

January 06, 2017

Great truck buying experience!! We were greeted by a friendly salesman who went out of his way to make sure we were able to purchase the truck we wanted. The financial officer was al More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Costello
November 12, 2016

Lack of integrity and no customer care. Tri star Kittanning was ok at first and seemed like a good dealer ship. But they don't honor a quoted price they said was good. Charge for stuff that More

by Mccune85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian dousch, Chris