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Tri County Toyota
Royersford, PA
1,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,345 Reviews of Tri County Toyota
June 04, 2018
Frauds Taken advantage of. Had a verbal agreement of a lease turn in and to find out a few days after purchase that my remaining lease payments from anothe Taken advantage of. Had a verbal agreement of a lease turn in and to find out a few days after purchase that my remaining lease payments from another car company were not taken care of in the transaction of my new Toyota purchase or rolled into the transaction of my new Toyota payment. Sales manager and salesman ducked me for a few days after I made an inquiry about this and they basically blew me off and said they took my "word" for it when my lease was up and never even looked up to see what my payoff was and how much i had left on the lease with the other car company. They put all the blame on me and said they do not have access to another company's account to look up my payoff (which is completely false) and it was my fault because i did not know when my lease was up and how many payments i had left. To make matters worse it the tone of voice and unwillingness of the sales manager to understand the situation and how they made the mistake and not me. If i say I'm not exactly sure when my final lease payment on my other car is up then you would think they would be able to look that up for me to see what the financial responsibility is before the final sale is made from both ends. The sales manager was very cocky and would not take any of the blame and wanted to keep putting fault on the customer who does not have access to all the financial information and in's and outs of making a deal and controlling all the numbers. I am now stuck with a $1700 tab from my other lease and now have to have 2 payments (both leases) for the next 3 months (totaling $900) when I don't even have the car anymore as they turned it in to a local dealer down the street. DO NOT EVER GO TO THIS DEALER AS YOU WILL BE TAKEN ADVANTAGE OF and make sure to do your due diligence as a customer before making any final agreement. Make sure they did all the research to see what your car is worth and also if a lease make sure they don't screw you as well to help themselves financially of putting a big financial burden i must carry now because of their fraudulent sales techniques. I have never ever in 20 years of dealing with purchases of new cars have ever come to sales techniques like this ever! When car salesman get a bad rap for being rip off artists if because of people like this. Do yourself a favor and go somewhere else to do your business because if they didn't care about my well being as a customer why would they care about you? More
by TKoch23
Employees Worked With
Jim "JD" Daly, Glenn Griswold, Tony Curtis
May 28, 2018
Wonderful experience! It's not always easy to get respect as a woman when car shopping. Tri County Toyota was a refreshing change. George (sales) and Aaron (finance) were It's not always easy to get respect as a woman when car shopping. Tri County Toyota was a refreshing change. George (sales) and Aaron (finance) were great! I never felt rushed. I felt good about my deal! George even took the time to help me set up my phone with Bluetooth. It was a wonderful experience all the way thru! I highly recommend them! More
by Brandy6914
Employees Worked With
Aaron-finance, George Lesko
May 26, 2018
Unexpected New Car I unexpectedly was in need of a new car. I went to Tri County Toyota and they were able to get me into a new car fast and with very little hassle. I w I unexpectedly was in need of a new car. I went to Tri County Toyota and they were able to get me into a new car fast and with very little hassle. I was even able to trade in my old car and use the value toward my new Corolla iM. Anthony helped me figure out what the best financing option would be for my new car and Aaron walked me through all the financing and contractual documents that I had to sign. I am very grateful for their help and hard work. They made what I thought would be a frustrating process into a cake walk, and I couldn't be happier with my new car!! More
by Asouder
Employees Worked With
Anthony Cellucci
May 25, 2018
Amazing From the time I walked in the door to the time I signed and drove off into the sunset Jose Olivera as well as the pleasant & friendly staff at tri cou From the time I walked in the door to the time I signed and drove off into the sunset Jose Olivera as well as the pleasant & friendly staff at tri county took phenomenal care of me!!! Jose worked with me and suggested great options and kept it very real with me not one bad thing to be said. I look forward to dealing with tri county toyota again! More
by Jgrec07
Employees Worked With
Jose Olivera, Diana Viguers, Justin Heck
May 24, 2018
Pleasant surprise! We went in looking for one car, but drove off in something even better!! Kyle and the sales staff were great at letting us drove multiple cars. We end We went in looking for one car, but drove off in something even better!! Kyle and the sales staff were great at letting us drove multiple cars. We ended up with a hybrid Rav 4. They made us a great deal to replace our previous vehicle that had been totaled by a tree. More
by Happiegirlmd
Employees Worked With
Kyle Richter
May 24, 2018
Had patience Kyle was friendly, knowledgeable, and very patient with me. It was an absolute pleasure and I highly recommend both he and Tri County Toyota to anyone Kyle was friendly, knowledgeable, and very patient with me. It was an absolute pleasure and I highly recommend both he and Tri County Toyota to anyone looking to purchase a new vehicle! More
by TomH
Employees Worked With
Kyle Richter
May 22, 2018
We trust Tri County Toyota with all of our car needs! Kyle and Justin provided friendly, prompt and courteous service as they assisted us in the purchase of our certified pre-owned vehicle! We are happy t Kyle and Justin provided friendly, prompt and courteous service as they assisted us in the purchase of our certified pre-owned vehicle! We are happy to spread the good news about our positive experience! More
by Satisfied customer
Employees Worked With
Kyle Richter, Justin Heck
May 21, 2018
Great experience had the car I was looking for Tri County Toyota is a great dealership with friendly and knowledgeable employees. My buying experience was great they had the car that I was looking Tri County Toyota is a great dealership with friendly and knowledgeable employees. My buying experience was great they had the car that I was looking for and helped me throughout the whole buying process. More
by Ryan N
Employees Worked With
Jim "JD" Daly, Paul Johnson, Carissa Dilworth
May 21, 2018
Fantastic! I needed a car quickly and was astonished how wonderfully that my husband and I were treated. I got a fantastic car and everyone was so knowledgeable I needed a car quickly and was astonished how wonderfully that my husband and I were treated. I got a fantastic car and everyone was so knowledgeable and helpful and so very kind! More
by Brenda51
Employees Worked With
Jim Swartz, John Gerber, Greg Glenn, Justin Heck
May 20, 2018
Awesome experience Went to dealership with vechile in mind for a test drive met kyle at door,very friendly! Got keys for truck went for a spin,came back talked about pri Went to dealership with vechile in mind for a test drive met kyle at door,very friendly! Got keys for truck went for a spin,came back talked about price and behold was given price i wanted! Didn't take long and i was out the door. Oh only one problem,o was by myself and was not trading in car i came in,figured i would come back the next day to pick up my brand new truck nope wasn't a problem my sales guy offered to take my car home as long as i brought him back. Don't think there is to many dealerships that would offer that kind of service. Thanks tri county Toyota &kyle. More
by Violet blue
Employees Worked With
Kyle Richter
