Tri County Lexus
Little Falls, NJ
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This place is amazing, everyone is extremely friendly. I was helped promptly as i walked into the dealership by the receptionist Dulce, and right away was helped by Eddie. He answered every question i had a was helped promptly as i walked into the dealership by the receptionist Dulce, and right away was helped by Eddie. He answered every question i had about the vehicle in depth. I chose the vehicle i wanted and they gave me the best price out of all the dealerships i went to in the area. I'm very happy with my new IS. I will definitely recommend this dealership to all my family and friends. HIGHLY RECOMMENED! More
I was very happy with the service I received when my rx had a flat tire. Roadside put my spare on and instructed me to go directly to the dealer. When I arrived Gene was very helpful and directed me to Ste had a flat tire. Roadside put my spare on and instructed me to go directly to the dealer. When I arrived Gene was very helpful and directed me to Steven for further assistance. Steven took my car directly in and the service tech (Christine)check the tire, they found a nail and was able to fix it at no cost to me. I was very happy because I thought I needed a tire but the saved me a lot of money. They were very honest with me. I was not a customer befor but I will be now. More
The experience was great. When i first arrived i was well greeted by Rudy T she has a magnificent way to atract customers once i walk in she made me feel like i walk in the right place... Tri-County Lexus h greeted by Rudy T she has a magnificent way to atract customers once i walk in she made me feel like i walk in the right place... Tri-County Lexus has excellent customer service which, I would recommend to most auto dealers that i have had poor experiences with. Thankyou Tri-County Lexus for great customer service. More
The service people were very helpful and knowledgable. If they didnt know the answer they looked it up for me and did not make something up. Steven set my phone and showed me how to use it and Gene offered m they didnt know the answer they looked it up for me and did not make something up. Steven set my phone and showed me how to use it and Gene offered my a cleaning of the car, i just came to get my phone connected. The couldnt have been nicer. More
This was my first time buying from this dealership and it will definitely not be my last. From the minute I walked in the door and was greeted by their extremely charming receptionist and promptly introduced will definitely not be my last. From the minute I walked in the door and was greeted by their extremely charming receptionist and promptly introduced to Eddie, I knew that my experience would be far from average. As we all know, high end dealers tend to be cold and unfriendly. Not the case at Tri County. I was test driven in the car of my choosing, had a great deal worked out in a matter of minutes, and was out the door in my new GS quicker than I could ever have imagined. will definitely recommend to all my friends and family and can't wait to return after my lease. More
Chris Marcantuono was very good to deal with. Professional and courteous. Had a great experience at the dealership. I would recommend this dealership to all my friends and family. Professional and courteous. Had a great experience at the dealership. I would recommend this dealership to all my friends and family. More
This will be my 10th Lexus and I have been to many Lexus dealers. My current Lexus is from Tri-County and the intitial experience was very good, but once the General Manager straighten out a few thing ever dealers. My current Lexus is from Tri-County and the intitial experience was very good, but once the General Manager straighten out a few thing everything went well. Working with Brian on my 2nd Lexus from Tri-County has been a pleasure. Great to deal with, knowledgeable about cars unlike most salesman and one of the most friendly person I have ever meet. Don't ask for anyone else if you're going to Tri-County. More
In all my years of buying new and used cars, and experiences with dealerships in general, I must send a praise on the professionalism and helpfulness of the two employees referenced above. They demo experiences with dealerships in general, I must send a praise on the professionalism and helpfulness of the two employees referenced above. They demonstrated sincere concern, patience, and understanding with me.I appreciated thier prompt action to offer solution to my satisfaction! In recent years, it has been more commonplace for me to experience frustration with dealerships who's employees demonstrate lack of interest in what will work for that individual, and just ready to sell quick no matter what the situation. Your dealership and the two gentlemen I had the pleasure of working with restored that warped feeling I had for dealerships. I will never hesitate to purchase another vehicle at your place of business or reccomend your dealership and the two gentlemen above to family and friends. That being said, I felt it was important to let you know of my positive experience with your company through my interaction with Michael and Christopher. Good employees make a business grow and prosper. Good, conscientious workers are getting harder to find these days. In my opinion, Michael and Christopher went above and beyond the call of duty with such courtesy and thus, I felt you should be made aware. Thank you for your time and for your recognition of their fine skills with customers. More
Chris was very knowledgable and helpful. He had a great attitude and it was a pleasure working with him. His general manager Michael Visocky was also very friendly and a pleasure to work with. Great job! attitude and it was a pleasure working with him. His general manager Michael Visocky was also very friendly and a pleasure to work with. Great job! More
I was very please with my visit to Tri county Lexus because Christopher marcantuono and his general manager Michael gave me amazing customer service. It was because of them that i decided to get my new because Christopher marcantuono and his general manager Michael gave me amazing customer service. It was because of them that i decided to get my new lexus from this location. More