
Tri County Lexus
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 1,377 reviews
Tri County Lexus is a complete scam—stay far away! Two weeks ago, I saw their ad on Cars.com for a Lexus Si 300 with 48,000 miles listed at $25,000. It seemed like a good deal, so I called and went Two weeks ago, I saw their ad on Cars.com for a Lexus Si 300 with 48,000 miles listed at $25,000. It seemed like a good deal, so I called and went to their dealership. Turns out, it was all a blatant lie—the car actually had 79,000 miles, and its condition was nowhere near what they showed in the photos. Then the sales consultant asked me to sign a document just so they could “check with the manager” about a discount due to their false mileage listing.. Next, the salesperson and manager bring out a contract stating I’d have to pay $1,000 per month for 72 months—plus a $3,000 down payment—for this overpriced, old car. I never even agreed to buy anything! They relentlessly pressured me, trying to justify their scam by saying the car is worth $42,000 elsewhere and that they’re offering a “special $16,000 discount.” Then they had the audacity to blame me for “wasting their time”! I felt extremely uncomfortable and even scared in that place—I ran out of there. These crooks tried to sell me a worn-out car for $75,000 when its real market price is only $23,000–$27,000. This dealership is a FRAUD. Avoid them at all costs! More
This is my second purchase at Tri-county Lexus and once again I'm very happy with how it turned out. Everyone was super friendly and helpful. Sarah was amazing at making sure our lease payment was comforta again I'm very happy with how it turned out. Everyone was super friendly and helpful. Sarah was amazing at making sure our lease payment was comfortable for us More
I had a great experience working with Sarah. She was very patient through this entire process. She gives you all of the information so you can make an informed decision. I didn’t feel pressured She was very patient through this entire process. She gives you all of the information so you can make an informed decision. I didn’t feel pressured or overwhelmed to make a sale like you do with most sales personnel. More
Sarah was a great sales Consultant who helped me find the right car! I have never worked with a woman sales man before but I recommend it 100% right car! I have never worked with a woman sales man before but I recommend it 100% More
The sales experience with Sarah is the best in my life of buying a car! She is so easy to work with and streamlines the process! Personal yet professional. Will buy again from this dealer! buying a car! She is so easy to work with and streamlines the process! Personal yet professional. Will buy again from this dealer! More
Excellent service. Sarah Caraballo is one of the best sales people around. She's very understanding of ones needs and always gets the job done. Sarah Caraballo is one of the best sales people around. She's very understanding of ones needs and always gets the job done. More
Extremely friendly and efficient purchase experience as I bought my TX 500H.Sarah at the dealership helped the process and ran all the errands. Highly recommended! bought my TX 500H.Sarah at the dealership helped the process and ran all the errands. Highly recommended! More