Tri-City Subaru

Much better service than I ever got at Planet Subaru in MA where car was purchased---more friendly, thorough, and considerate. And price would have been marked as a '6' if I could have done it. Joey Mc MA where car was purchased---more friendly, thorough, and considerate. And price would have been marked as a '6' if I could have done it. Joey McCrossin himself went to bat for me with Subaru regional to get me covered for about $2,000 of out-of-warranty that my car really needed and I could not afford. This going way above and beyond for a customer merits the highest possible rating and many future service visits. No Subaru owner should ever hesitate to use this outstanding dealer. More

Our experience could not have been better. We bought a 2009 Subaru Outback with low mileage (very hard to find) in excellent condition for the best price anywhere on the market within a 100 miles of where 2009 Subaru Outback with low mileage (very hard to find) in excellent condition for the best price anywhere on the market within a 100 miles of where we live. The car is great. From our first telephone contact with Ryan, the service was impeccable. Everyone we spoke with throughout the process was friendly, knowledgeable, helpful, honest and easy to talk to. We would highly recommend this dealer to anyone. They have a large inventory, also. The cars we looked at were exactly as advertised. The two best deals of all the cars we researched everywhere were both at Tri-City. More

Everyone at this dealership was fantastic. Even when I wasn't sure I was serious about buying this vehicle, they were incredibly helpful, but never pushy. Eric Mancuso actually taught me how to drive thi wasn't sure I was serious about buying this vehicle, they were incredibly helpful, but never pushy. Eric Mancuso actually taught me how to drive this particular vehicle (since it was a standard), even when I said it was out of my price range. He never pushed the sale. So I took some time to think about it, and came back to find out if I could afford it. The person who worked in financing worked very hard to get me a good rate, and I ended up buying the vehicle. Then after the sale, Eric Mancuso gave me one more lesson, to make sure I was comfortable driving it before I took it home. I cannot say enough good things about this dealership. I would recommend them to anyone. More

Clean and neat showroom. There appeared to be an excellent relationship between sales employees. They realy seem to enjoy working togather. The owner, Roger, was around and also seemed to a excellen excellent relationship between sales employees. They realy seem to enjoy working togather. The owner, Roger, was around and also seemed to a excellent relationship with the employees. I had a friend who bought vehicles fron Tri-City Dodge. Also a good friend who was a car dealer owner for many years said Tri-City was a good dealership. Robert sales person gave a good explaniation of our new Suberu. More

I know buying a car is not everyone's favorite activity (not mine, either), but it was such a pleasure (yes, pleasure) at Tri-City, that I feel the need to tell everyone about it. The staff was great, the (not mine, either), but it was such a pleasure (yes, pleasure) at Tri-City, that I feel the need to tell everyone about it. The staff was great, the information they gave me was complete and up-front, the pricing was all laid out very simply and was easy to understand. They gave me a very fair deal on my trade (I had done the research) and a very fair price on the vehicle (again, I had done my research.) I found the vehicle I was looking for on their Internet Specials section, and had a short email discussion with Ryan. I had gone through the inventory or every (yes, every) Subaru dealer in New Hampshire and Vermont and looked at every price. Then I met with Andy and Joe at the dealership, got my trade valued, and set up the purchase date. On that day, the paperwork took only 15 minutes; then I was given a thorough review of all the car's equipment and features. I could have bought the car the first time I was there, but I was in a bit of a rush and Andy suggested I delay my purchase for a couple days so I could come back and spend adequate time with their staff going over the features. I'm so glad I did, as I now feel comfortable with everything. That day, Joe did not want me to leave without understanding fully the GPS, the shifting, the sound system's digital screen, and other "new-to-me" features. I'll purchase my next Subaru from Tri-City. More

I've been coming to this dealership for years and I buy all of my cars here. The service is great, the staff is friendly, and I love the reliable low prices. Whenever I am in the market for a new vehic all of my cars here. The service is great, the staff is friendly, and I love the reliable low prices. Whenever I am in the market for a new vehicle, I know I'll be treated fairly and when I need my car serviced, I know I'll be well taken care of. More

This is my second vehicle purchased from Tri-City. The first was a used auto and now this car--2011 Subaru Forester. In both cases, Andy and Joe were excellent; Joe is very knowledgeable and made me feel first was a used auto and now this car--2011 Subaru Forester. In both cases, Andy and Joe were excellent; Joe is very knowledgeable and made me feel secure that I was purchasing the best/safest vehicle possible for my budget each time. As a Home Health RN safety and reliability are very important. Andy went above and beyond to explore all financing options worked really hard to keep me at or below my budget for payments. I have purchased many cars in my life and every time I felt as though I was being "taken advantage of" because I was a woman purchasing a car on my own. When I bought my first car from Tri City I did not feel this way at all. Right from the moment I walked in and Joe greeted me and I worked with Andy to now. They both made me feel like "part of the family". They really do look after their customers 100% in all aspects of their business. More

I have been dealing with this dealership now for I think, 10 years and I believe this is my fourth car. All the people, from Roger{the owner},the service department,and especially my salesman Eric Mancuso. T 10 years and I believe this is my fourth car. All the people, from Roger{the owner},the service department,and especially my salesman Eric Mancuso. They are friendly,very pleasant,and always helpful. I would and have highly recommended this dealership to all my friends, family, and people I know. More

The service department staff is very friendly and makes sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, sure that they understand the customer's needs. On my last visit, my car needed an oil change and tires rotated. When Sue told me my car was ready, she noted that my tires had uneven wear. I left and heard a funny noise, so I called back and Sue told me to turn around and bring my car back. She and I went for a ride, but not until she had asked one of the service technician's to wait. After our ride, she told me that she felt the noise was due to the uneven wear of my tires, but that if it didn't go away after a couple of weeks, and I was still bothered by the noise, to come back. I have known Sue and Joey for many years (they serviced my previous car for 12 years) and feel confident in their advice and know that they will do all that they can to make sure that I am satisfied with the work that their service department does for me. More

Over all everyone was very honest.We appreciate the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the dealership calling for follow up on our satisfaction.Also happy with the service department for taking care of a few requests we had, and fixing the minor problem with valve stems. Tri city made buying a certified car feel like it was brand new. More