Tri-City Subaru

Madison is the best! Been here since 1982. Love Tri City Subaru. They are GREAT. Been here since 1982. Love Tri City Subaru. They are GREAT. More

Brian made the purchase of my cross trek seamless. This is my 5th purchase at Tri City subaru This is my 5th purchase at Tri City subaru More

Brian’s experience definitely shone through he educated me in all aspects of the process me in all aspects of the process More

An exemplary dealership, friendly, timely, accessible superior work, and great help when you needed it superior work, and great help when you needed it More

I was curious about a car’s availability and had the pleasure of speaking with Patty. She was extremely helpful and truly genuine. I had spoken with other dealers as I was car searching and she stood ou pleasure of speaking with Patty. She was extremely helpful and truly genuine. I had spoken with other dealers as I was car searching and she stood out from the rest. Patty told me about everything I asked about and was very punctual in terms of getting back to me. 10/10 experience, amazing service! More

I have used Tricity Subaru for many years and several different cars. The Sales and Service departments give great service. different cars. The Sales and Service departments give great service. More

Friendly/Knowledgeable Staff Best Pricing Quality Product High trade value More than met my expectations Product High trade value More than met my expectations More

Simple experience and easy to work with group of staff members from point of entry to exit and all the steps in between. members from point of entry to exit and all the steps in between. More

The salesgirl promised a $25 discount for installation of a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could h a remote start- she lied when I had the service done; said she never said it. In two service appointment's I have experienced: They said I could have a loaner and then when dropping my car off, told me I was too young (under 25). They didn’t show me how to use my new remote, I had to confirm with a random worker in the parking lot. They forgot to pick me up at the designated time so I could get my car, causing me to miss a meeting. They wanted to charge me for my “first free oil change”. They returned my car to me with an inspection sticker and the rubber gasket around my (certified and extra warrantee) windshield wasn't attached. They slapped it back on and told me it’s going to be $330 to replace it, “if it falls off again”. Don’t waste your time or money on “service” OR the extra “bumper to bumper warranty”. I regret everything about doing business with Tri City Subaru. More

Excellent customer service. Russ was awesome throughout the entire process from start to finish. Finance was excellent and very clear as to what documents they needed to finis Russ was awesome throughout the entire process from start to finish. Finance was excellent and very clear as to what documents they needed to finish the transaction. Will purchase another car there. More