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Tri-City Subaru
Somersworth, NH
380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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380 Reviews of Tri-City Subaru
March 08, 2025
Terrible, unknowledgeable and unprofessional staff. I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew w I brought my Subaru I had purchased from them in because a check engine light was on. I had checked the code reading before bringing it in and knew what was wrong with it, I told them when I dropped it off. They then proceeded to keep it for over a week, I called often and on the occasions that anyone picked up they didn’t have any updates. When they finally told me to come back in to pick it up they told me what was wrong with it, which was the same thing I had already told them the week prior, and then they try to charge me nearly $200 in a diagnostic fee. When I argued this they became very unprofessional and told me to never come back there again. AVOID THIS STEALERSHIP AT ALL COST. More
by cz1008
Employees Worked With
Peter Parlock, Ringo Odell
February 22, 2025
Mike Arthur and Matt Dugal provided excellent customer service and professionalism. They both made the process of purchasing my 2023 Crosstrek effortless. All questions and concerns were answered, and b service and professionalism. They both made the process of purchasing my 2023 Crosstrek effortless. All questions and concerns were answered, and because of their attention to details the process was seamless. Thanks again for all your help. More
by henrybeaul
Employees Worked With
Matt Dugal, Mike Arthur
September 05, 2024
Had a very pleasant experience with Michael Arthur. Went in to look at a used Forester and left with it several hours later. Matt in Finance made the experience smooth and pleasant. Nice dealership co Went in to look at a used Forester and left with it several hours later. Matt in Finance made the experience smooth and pleasant. Nice dealership compared to others I have visited in the Seacoast area. More
by Blueberrygal
Employees Worked With
Matt Dugal, Mike Arthur, Kathleen Labranche
August 17, 2024
The reviews are correct. Choose tri-city!I know there are other choices but trust me…they are the awesome! I recently purchased a used car here… I was so impressed and surpri Choose tri-city!I know there are other choices but trust me…they are the awesome! I recently purchased a used car here… I was so impressed and surprised with the kindness of the salespeople and the management….. I used to think badly about car salesmen… but my mindset has changed. Thanks for sitting with me and taking the time to show me all the bells and whistles of my new to me car! I am in love with my new ride! ⭐️⭐️⭐️⭐️⭐️ More
by Etruthasai
Employees Worked With
Sheila Thompson
August 03, 2024
The staff is polite and they’re usually close to approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done incl approximate time estimated for completion of the service. My only complaint is that I often receive coupons soon after the service has been done including a more expensive service recommended in the first 36,000. More
by Dmd
Employees Worked With
Lindsey Stengele
July 27, 2024
Lindsay did an outstanding with our car she worked with the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory the insuranc company and got it bacj to where it was. A big thanks to her. Paul Tabory More
by patabory
Employees Worked With
Lindsey Stengele
July 16, 2024
We don’t remember a Ringo, but we had a very nice salesman by the name of Russ Griffin. He was very thorough and courteous. We came by one day to test drive a new car and it was about closing time. salesman by the name of Russ Griffin. He was very thorough and courteous. We came by one day to test drive a new car and it was about closing time. He didn’t tell us to come back the following day but allowed us to test drive the car. On the day we picked up the car he went over all the data and thought we got it. We really need a refresher course because we are technically challanged More
by Cinnamon
Employees Worked With
Russ Griffin
July 13, 2024
First oil change & checkup for 2024 Forester Touring. Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle Multi- check and oil change completed in a timely fashion. Young gentleman (Alex), in the parts dept, answered my questions concerning my new vehicle. The complete staff was professional and the dealers facility made my wait relaxing. Highly recommend! More
by wscautr
Employees Worked With
Alex Shervanian, Lindsey Stengele
